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toshiba drivers


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10 replies to this topic

#1 grannyandy

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Posted 17 April 2015 - 07:10 AM

I just reinstalled windows 7 home premium for a friend on a Toshiba satellite c855d-s5238 his reinstall disk did not work so had one that would but it has no drivers got all of them but the usb's will not work not sure which drivers to get got some but did not work. I am getting them from Toshiba but with no luck for the usb any help would be appreciated. thank you



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#2 Aura

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Posted 17 April 2015 - 07:11 AM

Hi grannyandy :)

I can help you get all the drivers you're missing, I just need to know which ones I'm looking for. Follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • List Devices - Only Problems;
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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#3 OldPhil

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Posted 17 April 2015 - 08:08 AM

The drivers should all be on his install disk.


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#4 Aura

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Posted 17 April 2015 - 08:09 AM

Not always. Some computers/laptops still come with a reinstallation CD/DVD and a separate one for the drivers.

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#5 OldPhil

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Posted 17 April 2015 - 12:51 PM

Does not hurt to view the contents of the contents of the CD, if it is the factory CD it should.


Edited by OldPhil, 17 April 2015 - 12:53 PM.

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#6 grannyandy

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Posted 18 April 2015 - 10:27 AM

MiniToolBox by Farbar  Version: 14-04-2015
Ran by Herman (administrator) on 18-04-2015 at 10:07:17
Running from "C:\Users\Herman\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Satellite C855D Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************

========================= Devices: ================================

Name:
Description:
Class Guid:
Manufacturer:
Service:
Device ID: USB\VID_0BDA&PID_0129\20100201396000000
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name:
Description:
Class Guid:
Manufacturer:
Service:
Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_FF1E1179&REV_03\3&2411E6FE&2&80
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Ethernet Controller
Description: Ethernet Controller
Class Guid:
Manufacturer:
Service:
Device ID: PCI\VEN_1969&DEV_1090&SUBSYS_FF1E1179&REV_10\4&7A5ED5&0&0020
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: SM Bus Controller
Description: SM Bus Controller
Class Guid:
Manufacturer:
Service:
Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_FF1E1179&REV_14\3&2411E6FE&2&A0
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

**** End of log ****



#7 Aura

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Posted 18 April 2015 - 10:33 AM

The drivers you need are linked below. I suggest you to download all of them, then to install them one by one and restart when you're asked to.

http://cdgenp01.csd.toshiba.com/content/support/downloads/tc50128900e.exe

http://cdgenp01.csd.toshiba.com/content/support/downloads/tc50131900d.exe

Once you're done, you can run MiniToolBox again and give me the new report.

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#8 grannyandy

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Posted 18 April 2015 - 11:42 AM

MiniToolBox by Farbar  Version: 14-04-2015

 

Ran by Herman (administrator) on 18-04-2015 at 11:36:39

 

Running from "C:\Users\Herman\Desktop"

 

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

 

Model: Satellite C855D Manufacturer: TOSHIBA

 

Boot Mode: Normal

 

***************************************************************************

 

 

========================= Devices: ================================

 

 

Name:

 

Description:

 

Class Guid:

 

Manufacturer:

 

Service:

 

Device ID: USB\VID_0BDA&PID_0129\20100201396000000

 

Problem: : The drivers for this device are not installed. (Code 28)

 

Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

 

 

Name: SM Bus Controller

 

Description: SM Bus Controller

 

Class Guid:

 

Manufacturer:

 

Service:

 

Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_FF1E1179&REV_14\3&2411E6FE&2&A0

 

Problem: : The drivers for this device are not installed. (Code 28)

 

Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

 

 

Name:

 

Description:

 

Class Guid:

 

Manufacturer:

 

Service:

 

Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_FF1E1179&REV_03\3&2411E6FE&2&80

 

Problem: : The drivers for this device are not installed. (Code 28)

 

Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

 

 

 

**** End of log ****



#9 Aura

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Posted 18 April 2015 - 11:52 AM

Are you sure that you installed the first drivers? Here, use these ones.

http://support.amd.com/en-us/download/chipset?os=Windows+8.1+-+64

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#10 grannyandy

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Posted 18 April 2015 - 05:39 PM

Aura just wanted to thank you so much for your help. I downloaded the last link you sent and it put the drivers on that I needed. You have a nice day and like I said thank you very much.



#11 Aura

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Posted 18 April 2015 - 05:44 PM

No problem grannyandy, my pleasure, glad that I could be of assistance :)

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