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Running a transacted installation Command Prompt Window?


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#1 MML

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Posted 16 April 2015 - 06:40 PM

Hi, I just received a sudden command prompt window while browsing online.  The only text I caught while it was up was  'running a transacted installation' (I was on a youtube video that I've watched more than once, so I'm fairly sure that it wasn't infected ).  As soon as it blipped away my HP Support assistant popped up and ran a scan - is it just a simple message connected with the HP Support Assistant or is it something more I should be worried about?



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#2 Aura

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Posted 16 April 2015 - 07:01 PM

Hi MML :)

HP Support Assistant is known to have command line prompts when it's working in the background in order to initiate a scan or action. I personally have a HP Pavilion G6 series laptop with HP Support Assistance installed, and I've seen it happens many times in the last 3 years, so there's nothing to worry about if you ask me :)

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#3 MML

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Posted 16 April 2015 - 07:16 PM

Phew, okay - it's never done that when it's initiated an autoscan before so it kinda freaked me out!   Just wanted to triple check that it was part of HP's bundle and not some random infection.  Thank you!



#4 Aura

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Posted 16 April 2015 - 07:18 PM

No problem MML :) You can disable HP Support Assistant if you want and launch it manually when needed. On my laptop I left it enabled since it doesn't really affect my resources usage. Up to you!

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