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Computer is bogging down all of a sudden?

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5 replies to this topic

#1 SinfulDivinity


  • Members
  • 6 posts
  • Gender:Female
  • Local time:04:30 AM

Posted 16 April 2015 - 04:02 PM

My computer as a whole is bogging down. Today it even said I had to close out a program to save enough memory for it to run! 
I'm not running out of memory, so I know that's not an issue. 

Things I've already done:

I did a file systems check through cmd in safe mode to make sure I didn't have any corrupted files... and it had some corrupted files, but it fixed them

I did a deep scan for malware with malwarebytes in safe mode (even scanning root kits) and it found nothing

went into bios, core temp seems fine. Changed quiet fan off

Just because, I ran CC Cleaner (to cover my grounds)

I'm currently running AVG as my virus protection

Cleaned off any dust

Opened it up and made sure RAM and cords were tight

I also did a complete defrag before all this happened (could that be the culprit?)


Model Number

Operating System
Windows 7 Home Premium 64-bit

Motherboard Chipset
CPU Summary
AMD E-300 (1.3GHz)
CPU Core
CPU Type
CPU Speed
E-300 (1.3GHz)
Level 2 Cache
CPU Brand

Total Memory
Memory Speed
Memory Configuration
2 x 2GB
Form Factor
240-pin DIMM

HD Interface
SATA 3Gb/s
HD Capacity
7,200 RPM
HD Configuration
1 x 500GB

GPU Type
AMD Radeon HD 6300

I figured I'd give you guys more info than you need in the specs. 

This only started happening recently. I have not downloaded any torrents, nor have I clicked on any porn popups lol.

Any input would be good input, since I rely heavily on my computer. (I use a lot of video, music, and graphics editing programs and especially with the music programs, my CPU easily reaches 100%) frown.gif 

Also ran JRT Logfile:
Junkware Removal Tool (JRT) by Thisisu
Version: 6.5.4 (04.13.2015:1)
OS: Windows 7 Home Premium x64
Ran by Wicked on Tue 04/14/2015 at 17:59:09.66

~~~ Services

Successfully stopped: [Service] torchcrashhandler
Successfully deleted: [Service] torchcrashhandler

~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-501477363-2388772643-2856768542-1001\Software\Microsoft\Internet Explorer\Main\\Start Page

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\ApnStub_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\ApnStub_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskPartnerCobrandingTool_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskPartnerCobrandingTool_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskPIP_FF__RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskPIP_FF__RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskSLib_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\AskSLib_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\TaskScheduler_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\ApnStub_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\ApnStub_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskPartnerCobrandingTool_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskPartnerCobrandingTool_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskPIP_FF__RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskPIP_FF__RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskSLib_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\AskSLib_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\TaskScheduler_RASMANCS
Successfully deleted: [Registry Key] hkey_current_user\software\apn pip
Successfully deleted: [Registry Key] hkey_current_user\software\pip
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9E49C1F0-339A-48ED-B1FE-34C2B7DECF48}

~~~ Files

Successfully deleted: [File] C:\Users\Wicked\appdata\local\google\chrome\user data\default\local storage\http_www.ask.com_0.localstorage
Successfully deleted: [File] C:\Users\Wicked\appdata\local\google\chrome\user data\default\local storage\http_www.lyricsfreak.com_0.localstorage
Successfully deleted: [File] C:\Users\Wicked\appdata\local\google\chrome\user data\default\local storage\http_www.lyricsmode.com_0.localstorage
Successfully deleted: [File] C:\Windows\wininit.ini

~~~ Folders

Successfully deleted: [Folder] C:\ProgramData\conduit
Successfully deleted: [Folder] C:\ProgramData\torchcrashhandler
Successfully deleted: [Folder] C:\Users\Wicked\AppData\Roaming\searchprotect
Successfully deleted: [Folder] C:\Users\Wicked\appdata\local\cre
Successfully deleted: [Folder] C:\Users\Wicked\appdata\local\torch
Successfully deleted: [Folder] C:\Users\Wicked\appdata\locallow\conduit
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{05BAA979-D89F-4BA1-8C67-8D36E498BB12}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{083D5F5C-8DBC-4709-A797-25328C11F06A}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{0876C4BA-4E3B-42B2-AA93-551165B5E5A4}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{0A3802D4-4F4F-4F0F-BF85-7F14489C0384}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{0BA4F35E-4E11-49D4-9476-C81E326E519B}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{0C99831B-D634-4D41-90BE-15BA0E13DD58}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{0F69C56F-5CF1-46A7-99D9-B52BE774CE6B}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{108D5B52-D2B8-4620-AD5F-908DE0ECF4DE}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{13F70FB2-6B1C-4BFB-85DA-65C1F71C48DA}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{14DC1DF7-3BDA-4738-9152-740E14F3099C}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{15430430-27D2-4D82-8286-E4287690B0A3}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{1A0031BC-79EB-487D-A815-89BDECA83466}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{1BE3F4A5-3B63-447F-AA7B-A81FAD1F0982}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{1C31495B-BD52-46DB-B46E-B80ADC0EB543}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{218D07F1-5BB8-4A19-9FDD-F4B2B3F67535}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{224D3714-6245-4953-A980-4CB298AE4A71}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{22E62526-3392-4E0A-8A55-8F2B9DB58F53}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{282E4367-4C50-41D5-A6BF-65C57DCC14E7}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{2AD7DC38-EA58-4106-9BA7-FD74A7AC8DDF}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{2F70BCDC-D735-49B0-B585-A3F1C887CB05}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{2F786AF2-5AD4-4E38-80AE-5461AFEF06FB}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{3084EC1F-E6C8-414D-A69E-BD6EDF706E75}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{399464B6-179D-4F94-A109-3E8A0C5117AF}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{3A4D0A82-994A-47D2-B258-526EB54588CB}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{3AD53F4E-EB74-4844-95FB-DA6DAB5357DC}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{3AE75A65-D881-4D82-A1EA-AEB0C2D2673D}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{3CE8D8D7-2336-4B7C-8416-0E9567688FD8}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{463BDD2E-E909-4F66-825C-C53C863F4A45}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{4794FC79-7DAF-4064-8C6A-508E5570A72B}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{481E4828-5605-4F99-BD18-FD6F670C1FC5}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{48AC66F8-82BD-4297-A3F8-2238C30A2DAC}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{4AE2FE68-93C1-4AE2-836C-AF6EA38E53C5}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{4C1E4EFD-BEC3-40E0-8C6C-0176EF75BA30}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{4D7C531D-770D-40D7-ADD5-0D86BF2CAE95}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{4F62D7EE-0AF1-4800-85AD-C15F0C87F7FC}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{51BE6237-C74E-4604-889E-F5BC55B41E9B}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{54985FF8-B09E-4FE7-B4CD-3E21FC3C102A}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{58251C7B-B2F6-4368-AD45-31A5F840CBC6}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{58F8D084-AED1-4A8C-8856-5C74B91B050D}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{5A7883F7-C577-41DE-A080-D855C9598B32}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{5B4B1C91-DBA2-45C8-8C56-32C3FE1248F7}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{5D9739B2-75D5-40F8-8E24-446A13DE3AF0}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{5FB27DE4-2E8D-49D6-9AC8-69D15CFB3901}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{62731AE1-A459-4ACF-A642-1E8960AD9B22}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{65CF7817-F38D-4CD5-99E9-3DF734A1C3FA}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{65F1B981-1DD5-495F-8681-C8F31587FA2C}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{6AACFC17-62FA-44EF-A4FA-28EAFB0B0558}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{6BA92E2E-5E57-4186-B4F8-22070B27878A}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{6DAA1CE3-D90A-4EF9-B6C5-567277352852}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{6E4DA21B-6070-456D-A2F0-E5E1069B0B7A}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{708C15A0-ED64-4B19-9FF7-C32E50747F5F}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{73CA929F-0D00-4F54-9FA3-56097DAF04B5}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{7660B0AA-8795-4061-8E63-E48087CC9CE0}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{76D7C83F-479B-42CF-A4AD-60CE7992D309}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{7B2192F1-3987-4387-80E7-A655688FC1C9}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{7BC3EA34-9C7C-4D25-86F2-19E4D282C569}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{7FCFDA69-B48E-4A2C-8EF8-B4374CCDA564}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{82D78622-0472-4A7D-9236-48CD93753BA6}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{869D160E-024A-45C2-94B9-357139594106}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{895B5B58-19AB-4CE5-8533-7F547F4DA51E}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{89A63185-1EE2-4BE4-A016-12CC19B9228E}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{8F0A3AB1-58C0-4A46-B262-E614E0677CA7}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{8F436808-1C5E-4812-8989-7D0EC538AC4D}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{90E53EDC-960A-4DD9-8B58-0DA01EB03656}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{91577DD7-4516-4CAD-B82D-D83DE555D077}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{958A36E0-186C-4866-A029-A8E95791A6B3}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{965AC7A8-C8B5-4971-9BBA-C9941541A1B8}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{96AD819F-8539-4D69-8CBF-B412CE93D643}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{98FE4346-2063-46CD-823C-26AE3CD9FC6E}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{9C816AF4-292F-4182-8E08-E4E9834AC2A6}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{9CD27409-2C1F-46A1-A6B1-D0EAA8BCE9CE}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{9CF4C367-9B52-4E08-A39B-2EAFEA072B4E}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{9FB1B5BF-3622-475E-B5C1-109BA119BAD6}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{A01328DC-F902-4681-B34F-26B5C19A493C}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{A477933C-B10E-4B29-ADC9-B9A62921273B}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{A79F4B82-980E-446D-84E2-1A192C5563E7}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{A8ABDAB7-ACC7-460C-B5AE-B047175EFE4A}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{ABA4A2C3-F077-401C-841D-5145ECF356DC}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{ACE83C42-80AE-4B2E-95C1-63FC3BACF91C}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{AD1856A8-AE75-4544-A6C6-9C6618EAC7F4}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{B3F3CA51-BCB5-4826-AB87-4EFB1320E3FC}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{B41ADE1D-CE19-4F76-AFB4-EC53E439CF9B}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{B568B727-D659-496F-8A17-827F123B0CA6}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{B58CE625-35D4-4D7F-BB8A-AA6303EED790}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{B720915B-C5D4-4554-91A1-E29184EC6EF4}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{B78554E6-0383-4BE5-84E9-D3BBD0909DE8}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{B7A024FC-DE38-4A41-AC59-5916CCDC9EFC}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{B9CB270B-65B0-44A2-9D70-6140B7F790E3}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{BA781A7F-959B-4278-9526-5C9A41A2E389}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{BA7FC8BA-9874-42EF-AD41-DA054C39CA57}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{BBD50C68-BD82-45E0-8093-629E06B2742D}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{C3C311A9-EEC8-4E37-AF3E-A925AE31FAA7}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{C4787AD8-BA14-4144-9F85-CFAF5FB7F4D5}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{C9AA8F00-A5AD-49EB-A604-77156302C868}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{CAD7FC20-666C-4A93-9718-29B8AE698F7F}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{CB6C0C46-F383-4A2D-9D5D-95D082E5B03F}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{CEA601B9-E453-48A5-81BF-7346B16E3B3F}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{CFCC93F3-9623-4D03-B626-96C7A18BF3E9}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{D2DA9141-93BA-42A9-9713-15F0515F96F2}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{D5179860-3DB7-443A-B898-5A94386C08F9}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{D53E74DF-26D8-4831-B8C3-12C7392E0C54}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{D5DB7BE1-DB41-4206-954B-ED0BABA93D15}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{D7C5549F-E59A-48D6-ADE7-27C1E4E0759C}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{DC57E8D9-85D9-43B6-84A3-1F8081395763}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{DD4A26C7-DA09-474B-ADAF-1978507120E6}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{DEEDE132-D2BC-42A5-B32F-83E174A595C8}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{E0AF9F50-00DA-4827-9D9B-6C69F892659C}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{E69641DF-048B-4E45-B00F-A6BEE6F3E4A7}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{E72822EF-0081-4734-A212-755F78B6899B}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{E8B02C5D-9027-4536-A5A1-4833351E1855}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{E9465864-1C05-48BF-A080-8CA6B66835DF}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{EA869C71-7A87-452B-9B5D-FCBC0D11A11B}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{ECC09912-1A27-4D32-B78A-801A9A7D6D5F}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{EEE57D04-FCC7-43BE-87E4-B437918FFA05}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{F1806A82-A37F-413D-AFB2-D199381DC8DF}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{F263FE19-1650-48BE-B6C4-74147F90C418}
Successfully deleted: [Empty Folder] C:\Users\Wicked\appdata\local\{F77821D0-FD8E-4A3E-9584-B893A16D4146}

~~~ FireFox

Successfully deleted: [File] C:\Users\Wicked\AppData\Roaming\mozilla\firefox\profiles\gg80ka6t.default\searchplugins\askcom.xml
Successfully deleted the following from C:\Users\Wicked\AppData\Roaming\mozilla\firefox\profiles\gg80ka6t.default\prefs.js

user_pref(browser.search.order.1, Ask.com);
Emptied folder: C:\Users\Wicked\AppData\Roaming\mozilla\firefox\profiles\gg80ka6t.default\minidumps [404 files]

~~~ Chrome

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

~~~ Event Viewer Logs were cleared

Edited by Orange Blossom, 16 April 2015 - 04:23 PM.
Moved to AII from Windows 7. ~ OB

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#2 Broni


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Posted 16 April 2015 - 07:50 PM

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p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878- and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.

If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.

How to get logs:
(Export log to save as txt)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.

(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.

p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"

NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.

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#3 davetheseatech


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Posted 16 April 2015 - 09:14 PM

Weird, I posted a paragraph of things, and it wasn't successfully posted :( Sorry wish I could have helped.

#4 Queen-Evie


    Official Bleepin' G.R.I.T.S. (and proud of it)

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Posted 16 April 2015 - 10:56 PM

Weird, I posted a paragraph of things, and it wasn't successfully posted :( Sorry wish I could have helped.


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#5 SinfulDivinity

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Posted 17 April 2015 - 02:20 AM

Thank you all for your help! I ended up taking my motherboard out and cleaned the old heat sink off the processor and added some arctic ice. Works like a charm now! I have a lot more protection on my computer thanks to you guys. Dave, you did help. Thank you

#6 Broni


    The Coolest BC Computer

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Posted 17 April 2015 - 06:46 PM


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