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Using External HDD On Panasonic TVs

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#1 alexanderfc


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Posted 16 April 2015 - 12:20 PM

After reading a lot about how to do this around the web I have kept to what Panasonic require to play videos from an external HDD.

Firstly, I have a WD My Passport Ultra 2TB

I formatted the drive completely so it uses FAT32 with a cluster size of 32K.

But to no avail, the TV is recognising the presence of a USB but the Media Player still says "No Device Found"

Any help would be great. Thanks.


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#2 Citizen_WD


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Posted 17 April 2015 - 04:53 AM

Hi there alexanderfc, 
Sorry to hear about your difficulties, sounds a bit frustrating, but I'll try to help you figure out the problem.  First of all - plug the HDD in your computer and check again Disk Management to see if it's all correctly set up. You can also use  WD Data Lifeguard utility to check the drive's health: http://support.wdc.com/product/download.asp?groupid=810&sid=3&lang=en 
If your Passport is OK - can you try another external drive on your TV? Check if the Panasonic is capable supporting a 2TB device and what's the maximum file size the media player can handle. And lastly, as a reminder, FAT32 only supports files up to 4 GB , so keep that in mind.  
I'll be waiting for your answer and do my best to help further, if needed. Best regards, Citizen_WD   

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