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pop ups left from uninstall

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2 replies to this topic

#1 davidcs


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Posted 16 April 2015 - 06:57 AM

Hi, would appreciate your input.
I uninstalled some unwanted unknown programs.
Now get on start up THREE similar pop ups stating "The specified module could not be found" "common files\system\systemmenu.dll"
I get as far as "system" there are six files.
I could not recognise any suspect file.
I tried msconfig
I tried "show all files"
I do not have enough expertise to interpret the offending .dll
The system still runs OK but I would like to get rid of these pop ups.
Thanks. David

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#2 Aura


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Posted 16 April 2015 - 07:05 AM

Hi davidcs :)

Can you tell me what program you uninstalled? Also, follow the instructions below please.

  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;
sUc2qjf.pngAutoruns - Start-up Entries
Follow the instructions below to give me an Autoruns log containing your start-up entries:
  • Download Autoruns.zip from the Sysinternals Suite webpage;
  • Extract the content of the Autoruns.zip folder where you want, then go in the folder, right-click on Autoruns.exe and select Run as Administrator;
  • Accept the EULA on opening, then wait for all the entries to load;
  • Click on File then Save and save the file to a location easily accessible as a .arn (Autoruns) file;
  • Go on ge.tt and upload the Autoruns file you saved;
  • Once done, post the download URL of your uploaded file in your next reply;

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#3 quietman7


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Posted 18 April 2015 - 08:38 PM

I am moving this topic to a more appropriate forum.
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