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Windows 7 in need of help


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7 replies to this topic

#1 Coltsfan12

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Posted 15 April 2015 - 09:14 PM

I need some help my laptop won't boot. I've tried safe mode, repair mode all of it and I just won't work. Can anyone help?!? Please

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#2 TsVk!

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Posted 15 April 2015 - 09:22 PM

Does your computer respond at all? What do you see? Does it make any noises?

 

Please provide some more info.



#3 Coltsfan12

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Posted 15 April 2015 - 09:23 PM

It starts to load then freezes and goes back to the start menu no noises

#4 TsVk!

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Posted 15 April 2015 - 09:26 PM

When you say start menu... Do you mean the black and white screen where you can select repair your computer, boot into safe mode etc...?



#5 Coltsfan12

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Posted 15 April 2015 - 09:27 PM

Yes

#6 TsVk!

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Posted 15 April 2015 - 09:34 PM

If your "Repair Your Computer" option will not function at all you will need to boot from a Windows installation or repair disk and access this menu from there.

 

I would first attempt an automatic "Startup Repair" from the disk, if that does not function please come back for further guidance.



#7 Coltsfan12

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Posted 15 April 2015 - 09:36 PM

What if I can't find the disk

#8 TsVk!

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Posted 15 April 2015 - 09:41 PM

If you have a valid MS Win 7 retail key (or if you look around and find one), you can use it to download a copy from here.

 

Alternatively you can contact your machine manufacturer (assuming you have a branded machine) and get them to send you a disk.

 

Or borrow one off a friend.

 

I know of no way to fix your system without this disk, sorry.






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