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Need a player?


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52 replies to this topic

#1 mom23kidz

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Posted 15 April 2015 - 04:03 PM

Restarted my pc after doing a bunch of cleanings yesterday and day's prior. Now I can't get livestream to play. 
This is the error message
We're sorry, but this video is unavailable on this device.[/size]

Edited by Queen-Evie, 15 April 2015 - 06:53 PM.
moved from Windows 8 to Am I Infected


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#2 Aura

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Posted 15 April 2015 - 04:17 PM

Hi mom23kidz :)

 

Which websites are you trying to watch livestreams on? Which web browser are you using?


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#3 mom23kidz

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Posted 15 April 2015 - 04:21 PM

Google chrome and I tried Mozilla   http://www.wildearth.tv/cam/wildearth-safaris

This is the latest message Error loading player:

No playable sources found


Edited by mom23kidz, 15 April 2015 - 04:22 PM.


#4 Aura

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Posted 15 April 2015 - 04:22 PM

On which websites are you trying to watch these livestreams? Also, does it works in Internet Explorer?


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#5 mom23kidz

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Posted 15 April 2015 - 04:24 PM

I don't have IE. I was just watching these late last night with no problem.

 

Google chrome and I tried Mozilla   http://www.wildearth.tv/cam/wildearth-safaris

This is the latest message Error loading player:

No playable sources found



#6 mom23kidz

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Posted 15 April 2015 - 04:25 PM

Scratch that. I thought I deleted IE. Video DOES play in IE



#7 Aura

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Posted 15 April 2015 - 04:34 PM

You cannot delete Internet Explorer as it's part of Windows itself, you can only disable it :) The video loaded for me in Google Chrome, however, it says that the next livestream is in about 7 hours.

What extensions do you have in Google Chrome and Mozilla Firefox?

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#8 Chris Cosgrove

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Posted 15 April 2015 - 04:36 PM

If the player is the problem I would be inclined to install the VideoLan VLC player, an excellent audio and video player which can play almost anything in almost any format. It's a free download from -

 

http://www.videolan.org/vlc/index.en_GB.html

 

Just make sure that you VLC listed by your browsers. I have just looked at that site in Firefox with VLC and one of their videos ran perfectly.

 

Chris Cosgrove



#9 mom23kidz

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Posted 15 April 2015 - 04:38 PM

Cool, It's awesome to watch ;-)

 

 My extensions in GC are

 

AdblockPlus

RoboForm 

Pin It button

WOT

 

I rarely use Mozilla

RoboForm

Ad Block Plus



#10 Aura

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Posted 15 April 2015 - 04:44 PM

Can you try disabling Adblock Plus on both Google Chrome and Mozilla Firefox for this website, then reload the page via F5 and see if the video starts?

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#11 mom23kidz

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Posted 15 April 2015 - 04:46 PM

I downloaded this >>  http://www.videolan.org/vlc/index.en_GB.html 

 

Nothing



#12 mom23kidz

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Posted 15 April 2015 - 04:48 PM

No luck



#13 mom23kidz

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Posted 15 April 2015 - 04:49 PM

Attached file



#14 Aura

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Posted 15 April 2015 - 04:52 PM

I don't see any file attached. Alright let's take a closer look.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List IP Configuration;
    • List Last 10 Event Viewer Errors;
    • List Installed Programs;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      B8oLpa3.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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#15 mom23kidz

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Posted 15 April 2015 - 05:08 PM

Now I get this 


Failed to load Minitoolbox






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