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Slow Internet


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3 replies to this topic

#1 mrprecice

mrprecice

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  • Local time:04:07 AM

Posted 15 April 2015 - 08:59 AM

Good Morning All

 

I have a question that I would like some advice on. I recently ran a speed test on my computer and the results were download (12mbps) and upload (2mbs), but my internet seems to run very slow.

Is there any chance that my computer could be infected, or is there something slowing down the connection?

I am a college professor, so having a fast a reliable internet connection is extremely important.

I appreciate any help you all may be able to provide.

Thank you kindly and you all have a great day.

 

Mrprecice



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#2 Broni

Broni

    The Coolest BC Computer


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  • Location:Daly City, CA
  • Local time:08:07 PM

Posted 15 April 2015 - 08:06 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 mrprecice

mrprecice
  • Topic Starter

  • Members
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  • Local time:04:07 AM

Posted 15 April 2015 - 11:02 PM

Good Evening

 

Thank you very much for your assistance. Please see the logs per your request.

 

Security Check Log

 

 

 Results of screen317's Security Check version 1.00 
 Windows 7 Service Pack 1 x86 (UAC is enabled) 
 Internet Explorer 10 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java™ 6 Update 35 
 Java version 32-bit out of Date!
 Adobe Flash Player  17.0.0.169 
 Adobe Reader XI 
 Google Chrome (41.0.2272.101)
 Google Chrome (41.0.2272.118)
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

 

Farbar Log

 

Microsoft Windows 7 Home Premium  Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Policy:
========================

Action Center:
============

Action Center Notification Icon =====> Unable to open HKLM\...\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A} key. The key does not exist.

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of WinDefend. The value does not exist.
Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of WinDefend. The value does not exist.
Unable to retrieve ServiceDll of WinDefend. The value does not exist.

Other Services:
==============
Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.

 

File Check:
========
C:\Windows\system32\nsisvc.dll => File is digitally signed
C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\system32\dhcpcore.dll => File is digitally signed
C:\Windows\system32\Drivers\afd.sys => File is digitally signed
C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => File is digitally signed
C:\Windows\system32\mpssvc.dll => File is digitally signed
C:\Windows\system32\bfe.dll => File is digitally signed
C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\system32\SDRSVC.dll => File is digitally signed
C:\Windows\system32\vssvc.exe => File is digitally signed
C:\Windows\system32\wscsvc.dll => File is digitally signed
C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => File is digitally signed
C:\Windows\system32\es.dll => File is digitally signed
C:\Windows\system32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\ipnathlp.dll => File is digitally signed
C:\Windows\system32\iphlpsvc.dll => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed

**** End of log ****

 

 

Mini Toolbox Results

 

MiniToolBox by Farbar  Version: 14-04-2015
Ran by Rickey Lee (administrator) on 15-04-2015 at 21:42:24
Running from "C:\Users\Rickey Lee\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\H4EEDJHD"
Microsoft Windows 7 Home Premium  Service Pack 1 (X86)
Model: GT5620 Manufacturer: Gateway
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

 

127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek RTL8139/810x Family Fast Ethernet NIC = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : RickeyLee-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : gateway.pace.com

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : gateway.pace.com
   Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
   Physical Address. . . . . . . . . : 00-19-21-34-90-C1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::a535:5326:c653:d826%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.64(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, April 15, 2015 9:08:44 PM
   Lease Expires . . . . . . . . . . : Thursday, April 16, 2015 9:08:43 PM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 234887457
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-17-27-00-00-19-21-34-90-C1
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{D4FEEE80-9153-463D-9878-EB5FFE6DB639}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  homeportal
Address:  192.168.1.254

Name:    google.com
Addresses:  2607:f8b0:4000:80b::200e
   74.125.227.231
   74.125.227.230
   74.125.227.224
   74.125.227.226
   74.125.227.225
   74.125.227.227
   74.125.227.233
   74.125.227.238
   74.125.227.228
   74.125.227.229
   74.125.227.232

Pinging google.com [173.194.115.41] with 32 bytes of data:
Reply from 173.194.115.41: bytes=32 time=32ms TTL=54
Reply from 173.194.115.41: bytes=32 time=31ms TTL=54

Ping statistics for 173.194.115.41:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 31ms, Maximum = 32ms, Average = 31ms
Server:  homeportal
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  206.190.36.45
   98.138.253.109
   98.139.183.24

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=92ms TTL=47
Reply from 206.190.36.45: bytes=32 time=91ms TTL=47

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 91ms, Maximum = 92ms, Average = 91ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...00 19 21 34 90 c1 ......Realtek RTL8139/810x Family Fast Ethernet NIC
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.64     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.64    276
     192.168.1.64  255.255.255.255         On-link      192.168.1.64    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.64    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.64    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.64    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 10    276 fe80::/64                On-link
 10    276 fe80::a535:5326:c653:d826/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"

Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 mswsock.dll [] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/15/2015 09:16:00 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.

Error: (04/15/2015 09:16:00 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.

Error: (04/14/2015 09:59:06 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/14/2015 00:53:07 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/13/2015 09:54:28 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
0x8007001F

Error: (04/13/2015 08:43:32 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/13/2015 05:42:41 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.

Error: (04/13/2015 05:42:41 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.

Error: (04/13/2015 05:25:07 PM) (Source: MsiInstaller) (User: RickeyLee-PC)
Description: Product: Google Earth -- Error 1730.You must be an Administrator to remove this application. To remove this application, you can log on as an administrator, or contact your technical support group for assistance.

Error: (04/13/2015 04:17:33 PM) (Source: Application Error) (User: )
Description: Faulting application name: mcshield.exe, version: 1.1.3.186, time stamp: 0x545b81f5
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x02fecfbc
Faulting process id: 0x780
Faulting application start time: 0xmcshield.exe0
Faulting application path: mcshield.exe1
Faulting module path: mcshield.exe2
Report Id: mcshield.exe3

System errors:
=============
Error: (04/14/2015 09:47:53 PM) (Source: DCOM) (User: )
Description: {752073A1-23F2-4396-85F0-8FDB879ED0ED}

Error: (04/14/2015 07:50:34 PM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.

Error: (04/14/2015 05:01:47 PM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition.  Please check for updated firmware for your system.

Error: (04/14/2015 04:19:52 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.

Error: (04/14/2015 00:06:05 PM) (Source: DCOM) (User: )
Description: {209500FC-6B45-4693-8871-6296C4843751}

Error: (04/14/2015 07:12:48 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:05:06 AM on ‎4/‎14/‎2015 was unexpected.

Error: (04/13/2015 08:48:23 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (04/13/2015 08:48:21 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk0\DR0, has a bad block.

Error: (04/13/2015 05:52:15 PM) (Source: DCOM) (User: )
Description: {ADA518B9-B7A3-4C36-B4ED-49EB3FA189FC}

Error: (04/13/2015 04:45:51 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Microsoft Office Sessions:
=========================
Error: (04/15/2015 09:16:00 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (04/15/2015 09:16:00 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (04/14/2015 09:59:06 PM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"c:\program files\pdf995\res\drivedir\copy64.exe

Error: (04/14/2015 00:53:07 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"c:\program files\pdf995\res\drivedir\copy64.exe

Error: (04/13/2015 09:54:28 PM) (Source: Software Protection Platform Service)(User: )
Description: 0x8007001F

Error: (04/13/2015 08:43:32 PM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"c:\program files\pdf995\res\drivedir\copy64.exe

Error: (04/13/2015 05:42:41 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (04/13/2015 05:42:41 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Adobe Refresh Manager -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (04/13/2015 05:25:07 PM) (Source: MsiInstaller)(User: RickeyLee-PC)
Description: Product: Google Earth -- Error 1730.You must be an Administrator to remove this application. To remove this application, you can log on as an administrator, or contact your technical support group for assistance.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (04/13/2015 04:17:33 PM) (Source: Application Error)(User: )
Description: mcshield.exe1.1.3.186545b81f5unknown0.0.0.000000000c000000502fecfbc78001d0762dff75e549C:\Program Files\Common Files\McAfee\AMCore\mcshield.exeunknown7f917884-e222-11e4-ba11-0019213490c1

 

=========================== Installed Programs ============================
Adobe AIR (HKLM\...\Adobe AIR) (Version: 2.5.1.17730 - Adobe Systems Inc.)
Adobe AIR (Version: 2.5.1.17730 - Adobe Systems Inc.) Hidden
Adobe Flash Player 17 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM\...\Adobe Shockwave Player) (Version: 11.6.3.633 - Adobe Systems, Inc.)
Applet (HKCU\...\Applet) (Version:  - Applet)
D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden
Dear user (HKCU\...\Dear user) (Version:  - Japan)
Definition Update for Microsoft Office 2010 (KB2965299) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{D1102BF0-0FBC-4344-BF90-95DA329C6D4A}) (Version:  - Microsoft)
Dropbox (HKCU\...\Dropbox) (Version: 3.4.3 - Dropbox, Inc.)
Google Chrome (HKLM\...\Google Chrome) (Version: 42.0.2311.90 - Google Inc.)
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.26.9 - Google Inc.) Hidden
HP Deskjet 1000 J110 series Basic Device Software (HKLM\...\{F4B1B985-F308-4DBA-BFD7-CCCB8839234B}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Deskjet 1000 J110 series Help (HKLM\...\{DDDFCC77-7F9C-45E9-B38E-721BA599BA0C}) (Version: 140.0.65.65 - Hewlett Packard)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
Internet TV for Windows Media Center (HKLM\...\{9D318C86-AF4C-409F-A6AC-7183FF4CF424}) (Version: 4.2.2.0 - Microsoft Corporation)
Java Auto Updater (Version: 2.0.7.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 35 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216035FF}) (Version: 6.0.350 - Oracle)
Junk Mail filter update (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook Connector (HKLM\...\{95140000-007A-0409-0000-0000000FF1CE}) (Version: 14.0.5118.5000 - Microsoft Corporation)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit (HKLM\...\{95140000-007D-0409-0000-0000000FF1CE}) (Version: 14.0.5120.5000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ Run Time  Lib Setup (HKLM\...\{AAF4238F-7C29-451D-9925-C753271A5728}) (Version: 1.0.0 - Microsoft)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x86)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Movie Maker (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
MSVCRT (Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (Version: 16.4.1108.0727 - Microsoft) Hidden
NirSoft ProduKey (HKLM\...\NirSoft ProduKey) (Version:  - )
Pdf995 (HKLM\...\Pdf995) (Version:  - )
Photo Gallery (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
RealUpgrade 1.1 (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (Version:  - Microsoft) Hidden
swMSM (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Update for Microsoft Access 2010 (KB2837601) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{53FAC141-5C6B-4F97-ABC4-E635ABBC59E5}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{530585A7-6AC9-4C29-81B7-D24A6CB031C8}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2881026) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{E9B182C4-9B69-4A42-A799-C145FED67701}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2920813) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{74BC74BD-9032-4646-B248-F9F45E6D1326}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956141) 32-Bit Edition (HKLM\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{53FDC948-3ABA-4BDE-BCEB-F1465C93D91C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956191) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{500A5B54-0498-45EA-9AB9-5BB61F984FDF}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2965235) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5C5DA4AE-EE03-47F0-A77A-E747112EAAC6}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{82148027-13B5-4920-97F3-6A44A29B83D0}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2965295) 32-Bit Edition (HKLM\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{2F63E4DE-723C-4785-9776-9F54D456DE31}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2965295) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{C4C319F9-25AE-4EF5-B3EB-1C1EE9AA520D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2956190) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{6634BCE3-2F6D-4E7F-A02C-6F045FC1F075}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2881025) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{8764EC2A-9F51-483B-9E00-82806B6A6909}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2881021) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{30B9D112-E68C-461D-B370-6D0B6AD61AC6}) (Version:  - Microsoft)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0 - DivX, Inc) Hidden
Windows Live Communications Platform (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Essentials (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Mail (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Messenger (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer Resources (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Media Center Add-in for Flash (HKLM\...\{E2D09AC2-4153-4817-AAEB-24F92A8BCE88}) (Version: 4.1.2.0 - Microsoft Corporation)
WinRAR 4.10 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.10.0 - win.rar GmbH)

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 50%
Total physical RAM: 2039.55 MB
Available physical RAM: 1000.98 MB
Total Pagefile: 4079.11 MB
Available Pagefile: 2657.88 MB
Total Virtual: 2047.88 MB
Available Virtual: 1954.64 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:292.25 GB) (Free:175.08 GB) NTFS
2 Drive d: (Mar 08 2014) (CDROM) (Total:0.25 GB) (Free:0 GB) UDF
6 Drive i: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.03 GB) NTFS

========================= Users: ========================================

User accounts for \\RICKEYLEE-PC

Administrator            Didi                     Guest                   
Rickey Lee              

========================= Restore Points ==================================

23-03-2015 22:29:09 Scheduled Checkpoint
25-03-2015 00:14:43 Windows Update
30-03-2015 01:06:32 Windows Backup
06-04-2015 03:20:49 Scheduled Checkpoint
06-04-2015 08:01:29 Windows Update
07-04-2015 01:22:40 Windows Backup
13-04-2015 22:00:05 Windows Backup
13-04-2015 22:19:12 Removed Google Earth.
14-04-2015 23:44:39 Windows Modules Installer
15-04-2015 01:25:15 Windows Modules Installer
15-04-2015 01:26:00 Windows Modules Installer
15-04-2015 02:11:25 Windows Update
15-04-2015 03:22:34 Removed Google Earth.
16-04-2015 02:12:18 Windows Update

**** End of log ****

 

 

Malware Bytes Log

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 4/15/2015
Scan Time: 9:47:41 PM
Logfile: Malwarebytes Scan Log.txt
Administrator: Yes

Version: 2.01.4.1018
Malware Database: v2015.04.16.01
Rootkit Database: v2015.03.31.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Rickey Lee

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 369319
Time Elapsed: 18 min, 3 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 22
PUP.Optional.Delta.A, HKLM\SOFTWARE\CLASSES\APPID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}, Quarantined, [fe43c2abd0baf93d7083accbcc372ed2],
PUP.Optional.Babylon.A, HKU\S-1-5-21-837212977-2243961193-3747459642-1003\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}, Quarantined, [dc652e3f5a306accc5d1c5797b8857a9],
PUP.Optional.DataMangr.A, HKLM\SOFTWARE\DataMngr, Quarantined, [c77a79f40189b87e216f7d79956e9070],
PUP.Optional.MyFreeze.A, HKLM\SOFTWARE\Freeze.com, Quarantined, [6fd2c9a43753e254e35e33a110f3669a],
PUP.Optional.Incredibar.A, HKLM\SOFTWARE\IB Updater, Quarantined, [a49d224b404ad06616788778f50e0df3],
PUP.Optional.InstallBrain.A, HKLM\SOFTWARE\InstallIQ, Quarantined, [ba87c3aad0ba52e49d70fe0dbb492dd3],
PUP.Optional.FTDownloader.A, HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\bbffdhejhaoiflnpooogkckfdcmmjppn, Quarantined, [69d8ee7fabdfcf675a571aba06fd669a],
PUP.Optional.ATDheNetTVAp.A, HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\bgnnidmnbdkmhfkjgdnngciimpdgohok, Quarantined, [a59ccba2800a59dd0ce383a47b8aa65a],
PUP.Optional.Incredibar.A, HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\dlnembnfbcpjnepmfjmngjenhhajpdfd, Quarantined, [77ca600d6f1b41f5533a3fc0a162e21e],
PUP.Optional.Perion.A, HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\jifflliplgeajjdhmkcfnngfpgbjonjg, Quarantined, [a69b4825197162d47beb657d31d21ae6],
PUP.Optional.Perion.A, HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\niogeckbkdcabhnapjbkeiklablhjoca, Quarantined, [1e233a3325652016dba37c61778cee12],
PUP.Optional.1ClickDownload.A, HKU\S-1-5-21-837212977-2243961193-3747459642-1000\SOFTWARE\1ClickDownload, Quarantined, [f34e78f582081224d70372b5c144e61a],
PUP.Optional.BabylonToolBar.A, HKU\S-1-5-21-837212977-2243961193-3747459642-1000\SOFTWARE\BabylonToolbar, Quarantined, [a59cf57876140234b772ce5cf60fc838],
PUP.Optional.DataMngr.A, HKU\S-1-5-21-837212977-2243961193-3747459642-1000\SOFTWARE\DataMngr, Quarantined, [2021abc2d8b2b87e4920de4826dff60a],
PUP.Optional.SweetIM.A, HKU\S-1-5-21-837212977-2243961193-3747459642-1000\SOFTWARE\SweetIM, Quarantined, [cc7576f7f9917abc3f3afdd6a06334cc],
PUP.Optional.SaveValet.A, HKU\S-1-5-21-837212977-2243961193-3747459642-1000\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\mffdcionknddopdmdnloanoafafkmckb, Quarantined, [84bd9ecf75158babaf5850a3f50ef30d],
PUP.Optional.InstallCore.A, HKU\S-1-5-21-837212977-2243961193-3747459642-1000\SOFTWARE\INSTALLCORE\1I1T1Q1S, Quarantined, [ca77c3aa1d6dc472d5e5f21e996b14ec],
PUP.Optional.InstallCore.A, HKU\S-1-5-21-837212977-2243961193-3747459642-1000\SOFTWARE\INSTALLCORE, Quarantined, [8cb55f0e98f269cd6923ad798a7b2ad6],
PUP.Optional.VideoPerformer.A, HKU\S-1-5-21-837212977-2243961193-3747459642-1000\SOFTWARE\PERFORMERSOFT LLC\Video Performer, Quarantined, [e75a6c015f2bc373794b806d857e10f0],
PUP.Optional.Delta.A, HKU\S-1-5-21-837212977-2243961193-3747459642-1003\SOFTWARE\DELTA\DELTA, Quarantined, [1d247df0f4962610f75df538759006fa],
PUP.Optional.Delta.A, HKU\S-1-5-21-837212977-2243961193-3747459642-1003\SOFTWARE\DELTA\DELTA\IESTRG, Quarantined, [4ef30e5f2961251159fa0a23e61ffa06],
PUP.Optional.SaveValet.A, HKU\S-1-5-21-837212977-2243961193-3747459642-1003\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\mffdcionknddopdmdnloanoafafkmckb, Quarantined, [6cd5323bc9c1f83e72959b584bb80ff1],

Registry Values: 7
PUP.Optional.StartPage.A, HKLM\SOFTWARE\MOZILLA\FIREFOX\EXTENSIONS\{336D0C35-8A85-403a-B9D2-65C292C39087}, Quarantined, [c180aebfa7e38da9fb3fac9249baac54],
PUP.Optional.StartPage.A, HKLM\SOFTWARE\MOZILLA\FIREFOX\EXTENSIONS|{336D0C35-8A85-403A-B9D2-65C292C39087}, C:\Program Files\IB Updater\Firefox, Quarantined, [c180aebfa7e38da9fb3fac9249baac54]
PUP.Optional.SmartBar, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\TOOLBAR|{ae07101b-46d4-4a98-af68-0333ea26e113}, Smartbar, Quarantined, [c978d598fd8df1451a3928bcf40f946c]
PUP.Optional.InstallCore.A, HKU\S-1-5-21-837212977-2243961193-3747459642-1000\SOFTWARE\INSTALLCORE|tb, 0L1N1H2O1S, Quarantined, [8cb55f0e98f269cd6923ad798a7b2ad6]
PUP.Optional.Delta.A, HKU\S-1-5-21-837212977-2243961193-3747459642-1003\SOFTWARE\DELTA\DELTA|lastB, http://www.att.net, Quarantined, [1d247df0f4962610f75df538759006fa]
PUP.Optional.Delta.A, HKU\S-1-5-21-837212977-2243961193-3747459642-1003\SOFTWARE\DELTA\DELTA\IESTRG|tlbrsrchurl, Quarantined, [4ef30e5f2961251159fa0a23e61ffa06],
Trojan.FakeAV.Gen, HKU\S-1-5-21-837212977-2243961193-3747459642-1003\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|Internet Security, C:\Users\Didi\AppData\Roaming\midefender.exe, Quarantined, [dc6593daccbe290daa01af75ef16639d]

Registry Data: 1
Hijack.SHELL32, HKU\S-1-5-21-837212977-2243961193-3747459642-1000_Classes\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9}\INPROCSERVER32, \\?\globalroot\Device\HarddiskVolume2\Users\Rickey Lee\AppData\Local\temp\sppmxca\srmedvf\wow.dll, Good: (SHELL32.dll), Bad: (\\?\globalroot\Device\HarddiskVolume2\Users\Rickey Lee\AppData\Local\temp\sppmxca\srmedvf\wow.dll),Replaced,[aa97b0bd9dedf343bdb752b10ef8b24e]

Folders: 27
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\css, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\html, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\js, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\Plugins, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\css, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\html, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\js, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\Plugins, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Yontoo.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niapdbllcanepiiimjjndipklodoedlc, Quarantined, [330e5716b8d2b4820e21cbcd4fb42fd1],
PUP.Optional.Yontoo.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niapdbllcanepiiimjjndipklodoedlc\1.0.3_0, Quarantined, [330e5716b8d2b4820e21cbcd4fb42fd1],
PUP.Optional.FunMoods.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cjpglkicenollcignonpgiafdgfeehoj, Quarantined, [182965080684ae88c6175f3a09fae11f],
PUP.Optional.Babylon.A, C:\Users\Didi\AppData\LocalLow\BabylonToolbar, Quarantined, [55ece08dc8c2c2746aa3edae5ea5e917],
PUP.Optional.Babylon.A, C:\Users\Didi\AppData\LocalLow\BabylonToolbar\BabylonToolbar, Quarantined, [55ece08dc8c2c2746aa3edae5ea5e917],
PUP.Optional.Babylon.A, C:\Users\Rickey Lee\AppData\LocalLow\BabylonToolbar, Quarantined, [d66b0469b5d55dd9d9340f8cab58a15f],
PUP.Optional.Babylon.A, C:\Users\Rickey Lee\AppData\LocalLow\BabylonToolbar\BabylonToolbar, Quarantined, [d66b0469b5d55dd9d9340f8cab58a15f],
PUP.Optional.Perion.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\jifflliplgeajjdhmkcfnngfpgbjonjg, Quarantined, [5fe27af31b6fc86e85f74a5e1de6e21e],
PUP.Optional.Perion.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\jifflliplgeajjdhmkcfnngfpgbjonjg\1.0.0_0, Quarantined, [5fe27af31b6fc86e85f74a5e1de6e21e],
PUP.Optional.Perion.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\jifflliplgeajjdhmkcfnngfpgbjonjg\1.0.0_0\Plugins, Quarantined, [5fe27af31b6fc86e85f74a5e1de6e21e],
PUP.Optional.Perion.A, C:\Program Files\Perion, Quarantined, [3e03e5889af00432fc81faaecf3456aa],
PUP.Optional.Perion.A, C:\Program Files\Perion\ChromeInfoBar, Quarantined, [3e03e5889af00432fc81faaecf3456aa],
PUP.Optional.Perion.A, C:\Program Files\Perion\NewTab, Quarantined, [3e03e5889af00432fc81faaecf3456aa],

Files: 61
PUP.Optional.PCPerformer.A, C:\Windows\System32\roboot.exe, Quarantined, [ca771c51eb9fdf57bf4ff52ef70940c0],
PUP.Optional.InstallCore.SID.C, C:\Users\Rickey Lee\AppData\Local\temp\ICReinstall_Setup.exe, Quarantined, [0041f17c83072313600cab938f77bf41],
PUP.PSWTool.ProductKey, C:\Users\Rickey Lee\AppData\Local\temp\Rar$EXa0.743\ProduKey.exe, Quarantined, [c27fcda0e0aa2e08987cfa8c23dd06fa],
PUP.Optional.FreeHDSport.A, C:\Users\Rickey Lee\AppData\Roaming\Mozilla\Firefox\Profiles\0\extensions\freehdsport@freehdsport.tv.xpi, Quarantined, [053ce68728620432e4cb6c5d5ba801ff],
PUP.Optional.FunMoods.A, C:\Windows\System32\Tasks\Funmoods, Quarantined, [ed54412cd7b3d56113b1b7384fb4a45c],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_dlnembnfbcpjnepmfjmngjenhhajpdfd_0.localstorage, Quarantined, [67da5815018940f6cdbfa25db3509070],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\16x16_gray.png, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\icon.png, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\manifest.json, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\css\infobar.css, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\html\infobar.html, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images\fixieLogo.png, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images\gamesLogo.png, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images\gemLogo.png, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images\ibLogo.png, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images\incredimailLogo.png, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images\magGlass.png, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images\smileBoxLogo.png, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\js\background.js, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\js\infobar.js, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\js\injected.js, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\js\jquery-1.7.1.min.js, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\Plugins\PerionChromeInfoBar-32.dll, Quarantined, [db66ef7eabdf0432e52dd4c245be1ae6],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\16x16_gray.png, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\icon.png, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\manifest.json, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\css\infobar.css, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\html\infobar.html, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images\fixieLogo.png, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images\gamesLogo.png, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images\gemLogo.png, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images\ibLogo.png, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images\incredimailLogo.png, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images\magGlass.png, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\images\smileBoxLogo.png, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\js\background.js, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\js\infobar.js, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\js\injected.js, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\js\jquery-1.7.1.min.js, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Incredibar.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niogeckbkdcabhnapjbkeiklablhjoca\1.0.5_0\Plugins\PerionChromeInfoBar-32.dll, Quarantined, [f54cacc1a5e577bf789a1b7b2dd6817f],
PUP.Optional.Yontoo.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niapdbllcanepiiimjjndipklodoedlc\1.0.3_0\back.js, Quarantined, [330e5716b8d2b4820e21cbcd4fb42fd1],
PUP.Optional.Yontoo.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niapdbllcanepiiimjjndipklodoedlc\1.0.3_0\background.html, Quarantined, [330e5716b8d2b4820e21cbcd4fb42fd1],
PUP.Optional.Yontoo.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niapdbllcanepiiimjjndipklodoedlc\1.0.3_0\manifest.json, Quarantined, [330e5716b8d2b4820e21cbcd4fb42fd1],
PUP.Optional.Yontoo.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niapdbllcanepiiimjjndipklodoedlc\1.0.3_0\y2_48.png, Quarantined, [330e5716b8d2b4820e21cbcd4fb42fd1],
PUP.Optional.Yontoo.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Extensions\niapdbllcanepiiimjjndipklodoedlc\1.0.3_0\yl.js, Quarantined, [330e5716b8d2b4820e21cbcd4fb42fd1],
PUP.Optional.FunMoods.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cjpglkicenollcignonpgiafdgfeehoj\000005.sst, Quarantined, [182965080684ae88c6175f3a09fae11f],
PUP.Optional.FunMoods.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cjpglkicenollcignonpgiafdgfeehoj\000074.log, Quarantined, [182965080684ae88c6175f3a09fae11f],
PUP.Optional.FunMoods.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cjpglkicenollcignonpgiafdgfeehoj\CURRENT, Quarantined, [182965080684ae88c6175f3a09fae11f],
PUP.Optional.FunMoods.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cjpglkicenollcignonpgiafdgfeehoj\LOCK, Quarantined, [182965080684ae88c6175f3a09fae11f],
PUP.Optional.FunMoods.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cjpglkicenollcignonpgiafdgfeehoj\LOG, Quarantined, [182965080684ae88c6175f3a09fae11f],
PUP.Optional.FunMoods.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cjpglkicenollcignonpgiafdgfeehoj\LOG.old, Quarantined, [182965080684ae88c6175f3a09fae11f],
PUP.Optional.FunMoods.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cjpglkicenollcignonpgiafdgfeehoj\MANIFEST-000073, Quarantined, [182965080684ae88c6175f3a09fae11f],
PUP.Optional.Perion.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\jifflliplgeajjdhmkcfnngfpgbjonjg\1.0.0_0\background.html, Quarantined, [5fe27af31b6fc86e85f74a5e1de6e21e],
PUP.Optional.Perion.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\jifflliplgeajjdhmkcfnngfpgbjonjg\1.0.0_0\icon.png, Quarantined, [5fe27af31b6fc86e85f74a5e1de6e21e],
PUP.Optional.Perion.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\jifflliplgeajjdhmkcfnngfpgbjonjg\1.0.0_0\manifest.json, Quarantined, [5fe27af31b6fc86e85f74a5e1de6e21e],
PUP.Optional.Perion.A, C:\Users\Didi\AppData\Local\Google\Chrome\User Data\Default\Extensions\jifflliplgeajjdhmkcfnngfpgbjonjg\1.0.0_0\Plugins\PerionNewTabChrome-32.dll, Quarantined, [5fe27af31b6fc86e85f74a5e1de6e21e],
PUP.Optional.Perion.A, C:\Program Files\Perion\ChromeInfoBar\ChromeInfoBar.crx, Quarantined, [3e03e5889af00432fc81faaecf3456aa],
PUP.Optional.Perion.A, C:\Program Files\Perion\ChromeInfoBar\data.txt, Quarantined, [3e03e5889af00432fc81faaecf3456aa],
PUP.Optional.Perion.A, C:\Program Files\Perion\NewTab\data.txt, Quarantined, [3e03e5889af00432fc81faaecf3456aa],
PUP.Optional.Perion.A, C:\Program Files\Perion\NewTab\newTab.crx, Quarantined, [3e03e5889af00432fc81faaecf3456aa],
PUP.Optional.Spigot.A, C:\Users\Rickey Lee\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences, Good: (), Bad: (   "homepage": "http://search.yahoo.com/?type=599486&fr=spigot-yhp-ch",), Replaced,[47faa6c7fd8de0565519b38fe2248878]

Physical Sectors: 0
(No malicious items detected)

(end)

 

 

Malware Root Kit Log

 

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org

Database version:
  main:    v2015.04.16.01
  rootkit: v2015.03.31.01

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 10.0.9200.16750
Rickey Lee :: RICKEYLEE-PC [administrator]

4/15/2015 10:16:05 PM
mbar-log-2015-04-15 (22-16-05).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 370027
Time elapsed: 26 minute(s), 5 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKU\S-1-5-21-837212977-2243961193-3747459642-1000_Classes\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9} (Hijack.Trojan.Siredef.C) -> Delete on reboot. [2e132746553578be4dce4db4ee12a858]

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 2
C:\$RECYCLE.BIN\S-1-5-18\$a5a0aa0ecdc304d899331246d369088d (Trojan.Siredef.C) -> Delete on reboot. [aa97de8f0c7e50e68190f1109e6249b7]
C:\$RECYCLE.BIN\S-1-5-21-837212977-2243961193-3747459642-1000\$a5a0aa0ecdc304d899331246d369088d (Trojan.Siredef.C) -> Delete on reboot. [3d04ee7f523840f69879b9483ac6a957]

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

 

 

 

 



#4 Broni

Broni

    The Coolest BC Computer


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Posted 15 April 2015 - 11:25 PM

You're infected with ZeroAccess rootkit.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


My Website

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