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Potential heavy malware infection


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2 replies to this topic

#1 Regemony

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Posted 15 April 2015 - 04:35 AM

Hi there.

 

Last night I noticed I could not connect to my VPN. On trying to run Microsoft Security Essentials for a scan, it would not let me (nothing happens). I have attempted to uninstall and it just..doesn't. I have also attempted to run other anti-malware but the installation files will not execute, along with some other .exe files.

 

FRST logs attached.

 

Many thanks. 

 

Attached Files



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#2 nasdaq

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Posted 19 April 2015 - 08:29 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===


Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
 
start

CloseProcesses:

HKLM-x32\...\Run: [] => [X]
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-474389545-2864696017-614425774-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
BHO-x32: Wondershare Video Converter Ultimate 7.1.0 -> {451C804F-C205-4F03-B48E-537EC94937BF} -> C:\PROGRA~3\WONDER~1\VIDEOC~1\WSBROW~1.DLL No File
Handler: WSWSVCUchrome - {1CA93FF0-A218-44F1 -  No File
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @pandonetworks.com/PandoWebPlugin -> C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll No File
FF Plugin HKU\S-1-5-21-474389545-2864696017-614425774-1000: pandonetworks.com/PandoWebPlugin -> C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll No File
FF Extension: No Name - C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [Not Found]
S2 34677ac8; "C:\Windows\system32\rundll32.exe" "c:\progra~3\smartweb\SmartWebSvc.dll",service
S2 HitmanPro37CrusaderBoot; "C:\Users\Weg\AppData\Local\Temp\RarSFX0\HitmanPro 3.7.9 (64bit)\HitmanPro_x64.exe" /crusader:boot [X]
S3 atillk64; \??\C:\Users\Weg\Desktop\HD_6950_to_HD_6970_mod\winflash\atillk64.sys [X]
S3 catchme; \??\C:\ComboFix\catchme.sys [X]
S3 RTL8187B; system32\DRIVERS\RTL8187B.sys [X]
S3 SYMPHONY; system32\DRIVERS\Symphony.sys [X]
Task: {B09D8570-7F7D-44EE-AD35-7FFBF1059F1B} - System32\Tasks\Steam => C:\Program Files (x86)\Steam\Steam.exe [2015-04-14] (Valve Corporation) <==== ATTENTION
AlternateDataStreams: C:\ProgramData\sdpsenv.dat:naughtypirates
AlternateDataStreams: C:\ProgramData\TEMP:05E9FFE5
AlternateDataStreams: C:\Users\Weg\Desktop\060415.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Weg\Desktop\060415.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Weg\Desktop\NIB0604.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Weg\Desktop\NIB0604.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}
AlternateDataStreams: C:\Users\Weg\Desktop\receipt - Myer 140729.jpeg:3or4kl4x13tuuug3Byamue2s4b
AlternateDataStreams: C:\Users\Weg\Desktop\receipt - Myer 140729.jpeg:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}

End
Save the files as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
POST THE LOG FOR MY REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

How is the computer running now?

#3 nasdaq

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Posted 24 April 2015 - 10:51 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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