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Connection Problem After Intallling Anit-virus Software

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#1 8cupid


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Posted 02 July 2006 - 06:24 AM

After I installed AVG anti-virus software, my connection is not working. I also have Zoom Alarm basic firewall installed. When I tried to open IE browser, the loading information displayed at the bottom of the browser said: "res://c:\windows\system32\shdoclc.dll/dnserror.htm. Even after I disinstalled the software, I was still not able to resume the connection. Please help!

Can anyone tell me how to fix this problem? Thanks!

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#2 Herk


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Posted 02 July 2006 - 11:27 AM

Do you have a router? Have you tried resetting it? (Unplug power, wait at least 30 seconds, replug power)

It sounds as if you may have a malware problem. Did this happen after you ran an AVG scan, or just after installing it?

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