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Cursor freezes during MBAM Scan


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#1 aworrier

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Posted 14 April 2015 - 11:12 PM

I have not had this problem for a while now, but consistently a few months ago, my laptop cursor would freeze in place toward the end of an MBAM threat scan. The rest of the computers functions would still work, I could type, right/left click, etc. Just the pointer would not move. It would unfreeze after the scan was finished. I should've asked about the problem then, but better late than never. Any idea what caused that? As it has stopped happening now, I would not think a hidden virus caused it, but I am a worrier, not an expert.

 

I have been running Windows 8.1. There seemed to be compatibility issues after a forced update, but through time, they went away as Windows kept releasing updates. 

 

Thanks again, kind folks.



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#2 1PW

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Posted 15 April 2015 - 12:44 AM

Hello aworrier:
 
Please open your own topic in Malwarebytes Anti-Malware Help.

 

A forum helper will request additional data.

Thank you.


All viruses are malware but not all malware are viruses and if the malware doesn't self replicate it just isn't a virus.


#3 quietman7

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Posted 15 April 2015 - 04:48 AM

Yes...for such issues with Malwarebytes Anti-Malware the development team recommend you start a new topic in their Help Forum. 1PW is a trusted Helper at Malwarebytes.


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