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Unwanted Pop-ups, Malware and Redirects. Adwcleaner ineffective


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#1 sheldonofosaka

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Posted 14 April 2015 - 08:44 AM

I'm running Windows XP.

 

I've been experiencing unwanted pop-ups and redirects. Almost every time I click on the search button or a link on a website, a pop-up will open a new tab

or redirect the site I'm on to a new site, usually some sort of advert. 

 

I had this problem in the past ran a number of scans FRST, Adwcleaner etc and was able to get rid of the problem but it's come back.

 

Also, I ran Adwecleaner this morning hoping to fix the problem and pressed "Clean" ... I don't think I should have done that? As Windows Media Player no longer 

works and Google seems have been reset.

 

Any information on what scans to run appreciated. Please advise on Windows Media Player if possible.

 

Thanks

 

Sheldon Of Osaka



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#2 boopme

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Posted 14 April 2015 - 09:48 AM

Hello Sheldon.. Please repost this info with an FRST log here...

http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 hamluis

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Posted 14 April 2015 - 12:02 PM

Reference:  http://www.bleepingcomputer.com/forums/t/573199/pop-ups-malware-and-unwanted-redirects-adwcleaner-trouble-as-well/ .

 

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Louis






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