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Retreiving infected information


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#1 speer

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Posted 14 April 2015 - 02:46 AM

Hi,
 
I have an infected computer with sensitive information. Kaspersky detected Trojans and removed them, but the symptoms remain. I copied the HDD so I can reinstall windows and keep the sensitive data intact. This is a clients data and its "critical" that its kept safe.
 
I have to have it done shortly for them and uncertain how to get the infected copied windows.old file back on their computer without it reinfecitng the clean install. Any suggestions on a different free antivirus scanner or other metods I should undertake?
 
Thanks!! :guitar:


Mod Edit: Moved to antivirus tools ~~ boopme

Edited by boopme, 14 April 2015 - 01:10 PM.


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#2 quietman7

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Posted 14 April 2015 - 01:57 PM

You have posted the same topic issue here.

Please do not start new threads or duplicate topics as this causes confusion and makes it more difficult to get the help you need to resolve your issues when asking for and receiving assistance elsewhere. Further, it necessitates staff spending time with housecleaning to remove or close those duplicate postings...time which could have been provided to others needing assistance.

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To avoid confusion this thread is closed. If you have any questions, please PM me or another Moderator.
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