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Possible virus, also, Windows "genuine" issue with new HDD - system errors


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#1 ravendark

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Posted 13 April 2015 - 10:09 PM

Okay, I am not sure where to start. A couple weeks ago, my Hard Drive crashed. Running diagnostics, it failed the tests. I could still access the files/boot from it momentarily, so I was hopeful for recovering files that had not been backed up by my NTI external drive.

 

I got a new Hard Drive, replaced the old one, and did a restore off of the NTI backup drive. Upon booting, I got the light blue screen with the "this is not a genuine copy of Windows 7" message on the bottom right. I called Microsoft and they apparently only employ nitwits there because the guy was unable to help me solve the issue. He said I basically needed to purchase another copy sense the copy I had was still being used on the old hard drive. According to my research, that is incorrect.

 

Either way, I decided to attach the other hard drive and still boot from the new one. This works. I am able to use windows on the new hard drive, and obviously access the files on the old one. I figured that since I am here, I would go through and move files that were not backed up to the new hard drive, and also run virus scans and such.

 

I noticed that Avira was not active, and upon trying to open it, I got the message "exception unknown software exception (0x40000015) occurred in the application at (location 0x734a7676). So, technically, I am unable to use Avira as a firewall. I am using it to scan the hard drives though, which works fine.

 

After reading another post on this website about software exception messages, someone replied saying to download MiniToolBox and running it and pasting the results. I downloaded it and ran it for giggles, and noticed that there were a LOT of system errors in the report.

 

So I figured I would throw a post up here myself to see if I can make sure that nothing is infecting my computer, and solving this windows issue as well as any system errors that may be occurring. I would really hate to wipe out the new hard drive and start fresh, simply because installing so many new programs and drivers really sucks and takes a lot of time.

 

Another thing I noticed is that my old hard drive is still named /C and my new one is now /D. Not sure if that matters though.



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#2 ravendark

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Posted 13 April 2015 - 10:29 PM

Upon clicking around more, it seems that my computer is running off of the old hard drive. Right clicking on desktop files and "my picture" and such and selecting properties shows that they are located on drive /C, not my new drive /D. I specifically selected the new hard drive in the boot menu, so I am unsure why my old drive booted instead. It seems the longer I spend trying to figure things out, the more confused I get. =(



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