I am having some generally, non obtrusive issues with my computer, and knowing what I know from working in Tech support for another OS, I think it might be best to perform a full reimage/reinstall of the OS.
Reading the materials I have from my PC manufacturer, my D drive was creating to hold the backup of my computer and also, to my understanding, the OS. I am very familiar with gathering log files for operating systems, yet I do not at this time want to provide any. I don't know if the log files gather any personally identifiable information inside so I will reply with log files that are requested by an esteemed member of these forums. If there is anyone interested in helping me out, here's my problem.
I used my D drive for extra space. I've used it for music and things like that but generally, everything is in just one file and the other files inside appear to be configurative files for the backup/restore process.
I've had this laptop for 3 years and I don't know if, when I got it, I basically said "No thanks" to having to backup/restore and so I may have manipulated files for the backup/restore process.
The reason I feel this way is because my backup using the 'Backup and Restore' feature in the control panel always fails. IT says this:
"windows backup failed while trying to read from the shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors."
Because it fails, I definitely don't want to reinstall my OS or even perform a wipe on the computer.
Here are the basics about my system from MSinfo32:
System Information report written at: 04/13/15 14:22:18
System Name: xxx (omitted)
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name xxx
System Manufacturer ASUSTeK Computer Inc.
System Model K54C
System Type x64-based PC
Processor Intel® Pentium® CPU B960 @ 2.20GHz, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. K54C.207, 4/18/2012
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name xxx
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.91 GB
Available Physical Memory 3.70 GB
Total Virtual Memory 11.8 GB
Available Virtual Memory 8.92 GB
Page File Space 5.91 GB
Page File C:\pagefile.sys
I really don't know where to begin here.
To simplify, all I'm trying to do is wipe my computer. If possible I'd like to reinstall the OS. My computer did not come with any OS discs. I do not want to just go about this on my own, that is how things get broken. I've already saved a copy of my most important files.