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Shockwave Flash crash, may be virus??


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20 replies to this topic

#1 portia77

portia77

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Posted 13 April 2015 - 02:05 PM

Hi!

 

I've been having issues with Flash where if a webpage is using Flash it will crash every time.

 

It was worse before I updated my graphics card software and found some malware, but even though it now sometimes resolves after pressing stop or continue plugin, it persists. I have been having this problem for several weeks and would like to resolve it without a full wipe and reinstall etc. I've already tried the suggestions on the Flash site and elsewhere but nothing seems to do anything.

 

(Happens in Chrome, Mozilla and IE.)

 

Thanks!


Edited by hamluis, 14 April 2015 - 07:25 AM.
Moved from Win 8 to Am I Infected - Hamluis.


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#2 Aura

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Posted 13 April 2015 - 02:08 PM

Hi portia77 :)

It's common for Adobe Flash Player to crash when going on a page with Flash-based content, considering how "fragile" the plugin is. Let's get more information on your system to get started.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List IP Configuration;
    • List Last 10 Event Viewer Errors;
    • List Installed Programs;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      B8oLpa3.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#3 portia77

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Posted 13 April 2015 - 08:49 PM

Here is the Result file:

 

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Portia (administrator) on 13-04-2015 at 20:48:17
Running from "C:\Users\Portia\Desktop"
Microsoft Windows 8.1  (X64)
Model: 20270 Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================


127.0.0.1 3dns.adobe.com 3dns-1.adobe.com 3dns-2.adobe.com 3dns-3.adobe.com 3dns-4.adobe.com activate.adobe.com activate-sea.adobe.com activate-sjc0.adobe.com activate.wip.adobe.com
127.0.0.1 3dns.adobe.com 3dns-1.adobe.com 3dns-2.adobe.com 3dns-3.adobe.com 3dns-4.adobe.com activate.adobe.com activate-sea.adobe.com activate-sjc0.adobe.com activate.wip.adobe.com

========================= IP Configuration: ================================

Intel® Wireless-N 7260 = Wi-Fi (Connected)
VMware Virtual Ethernet Adapter for VMnet1 = VMware Network Adapter VMnet1 (Connected)
VMware Virtual Ethernet Adapter for VMnet8 = VMware Network Adapter VMnet8 (Connected)
VirtualBox Host-Only Ethernet Adapter = VirtualBox Host-Only Network (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled taskoffload=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="other_1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="VMware Network Adapter VMnet1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="VMware Network Adapter VMnet8" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
add address name="VirtualBox Host-Only Network" address=192.168.56.1 mask=255.255.255.0
add address name="VMware Network Adapter VMnet8" address=192.168.31.1 mask=255.255.255.0
add address name="VMware Network Adapter VMnet1" address=192.168.87.1 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : PortiaPC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : attlocal.net

Wireless LAN adapter Local Area Connection* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 80-86-F2-DD-AB-36
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : C4-54-44-81-1C-69
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : attlocal.net
   Description . . . . . . . . . . . : Intel® Wireless-N 7260
   Physical Address. . . . . . . . . : 80-86-F2-DD-AB-35
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::20f8:a9cf:ef26:eda4%3(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.76(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, April 13, 2015 8:42:26 PM
   Lease Expires . . . . . . . . . . : Tuesday, April 14, 2015 8:42:26 PM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 58754802
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-24-81-85-C4-54-44-81-1C-69
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VirtualBox Host-Only Network:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
   Physical Address. . . . . . . . . : 08-00-27-00-E8-B9
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::6c56:ffa7:42bc:4d40%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 487063591
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-24-81-85-C4-54-44-81-1C-69
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VMware Network Adapter VMnet1:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet1
   Physical Address. . . . . . . . . : 00-50-56-C0-00-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::6c4d:c71c:ed5c:fbb7%16(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.87.1(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 587223126
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-24-81-85-C4-54-44-81-1C-69
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VMware Network Adapter VMnet8:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet8
   Physical Address. . . . . . . . . : 00-50-56-C0-00-08
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1135:91e9:12e7:178b%17(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.31.1(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 604000342
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-24-81-85-C4-54-44-81-1C-69
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{AC5FEA49-EC8E-4EAD-8AEF-84CED2AED774}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A03D2878-BB81-43BF-8C85-D0BC4ED3F7AB}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{CAC4671F-0C0D-4DF5-95DF-4652E99A0E1B}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  homeportal
Address:  192.168.1.254

Name:    google.com
Addresses:  2607:f8b0:4002:c06::65
      74.125.21.100
      74.125.21.139
      74.125.21.113
      74.125.21.138
      74.125.21.101
      74.125.21.102


Pinging google.com [74.125.21.102] with 32 bytes of data:
Reply from 74.125.21.102: bytes=32 time=39ms TTL=44
Reply from 74.125.21.102: bytes=32 time=39ms TTL=44

Ping statistics for 74.125.21.102:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 39ms, Maximum = 39ms, Average = 39ms
Server:  homeportal
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=66ms TTL=48
Reply from 98.138.253.109: bytes=32 time=66ms TTL=48

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 66ms, Maximum = 66ms, Average = 66ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  5...80 86 f2 dd ab 36 ......Microsoft Wi-Fi Direct Virtual Adapter
  4...c4 54 44 81 1c 69 ......Realtek PCIe GBE Family Controller
  3...80 86 f2 dd ab 35 ......Intel® Wireless-N 7260
 12...08 00 27 00 e8 b9 ......VirtualBox Host-Only Ethernet Adapter
 16...00 50 56 c0 00 01 ......VMware Virtual Ethernet Adapter for VMnet1
 17...00 50 56 c0 00 08 ......VMware Virtual Ethernet Adapter for VMnet8
  1...........................Software Loopback Interface 1
  6...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  8...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #8
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.76     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.76    281
     192.168.1.76  255.255.255.255         On-link      192.168.1.76    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.76    281
     192.168.31.0    255.255.255.0         On-link      192.168.31.1    276
     192.168.31.1  255.255.255.255         On-link      192.168.31.1    276
   192.168.31.255  255.255.255.255         On-link      192.168.31.1    276
     192.168.56.0    255.255.255.0         On-link      192.168.56.1    276
     192.168.56.1  255.255.255.255         On-link      192.168.56.1    276
   192.168.56.255  255.255.255.255         On-link      192.168.56.1    276
     192.168.87.0    255.255.255.0         On-link      192.168.87.1    276
     192.168.87.1  255.255.255.255         On-link      192.168.87.1    276
   192.168.87.255  255.255.255.255         On-link      192.168.87.1    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.56.1    276
        224.0.0.0        240.0.0.0         On-link      192.168.31.1    276
        224.0.0.0        240.0.0.0         On-link      192.168.87.1    276
        224.0.0.0        240.0.0.0         On-link      192.168.1.76    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.56.1    276
  255.255.255.255  255.255.255.255         On-link      192.168.31.1    276
  255.255.255.255  255.255.255.255         On-link      192.168.87.1    276
  255.255.255.255  255.255.255.255         On-link      192.168.1.76    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 12    276 fe80::/64                On-link
 17    276 fe80::/64                On-link
 16    276 fe80::/64                On-link
  3    281 fe80::/64                On-link
 17    276 fe80::1135:91e9:12e7:178b/128
                                    On-link
  3    281 fe80::20f8:a9cf:ef26:eda4/128
                                    On-link
 16    276 fe80::6c4d:c71c:ed5c:fbb7/128
                                    On-link
 12    276 fe80::6c56:ffa7:42bc:4d40/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    276 ff00::/8                 On-link
 17    276 ff00::/8                 On-link
 16    276 ff00::/8                 On-link
  3    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/13/2015 01:10:13 PM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error with the Windows Location Provider database

Error: (04/13/2015 00:55:00 PM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 37.0.1.5570 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 149c

Start Time: 01d07594db168000

Termination Time: 4294967295

Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Report Id: 300809e2-e206-11e4-82b3-c45444811c69

Faulting package full name:

Faulting package-relative application ID:

Error: (04/13/2015 00:54:56 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 37.0.1.5570, time stamp: 0x551e23ee
Faulting module name: mozalloc.dll, version: 37.0.1.5570, time stamp: 0x551e1536
Exception code: 0x80000003
Fault offset: 0x00001aa1
Faulting process id: 0xd1c
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
Faulting package full name: plugin-container.exe4
Faulting package-relative application ID: plugin-container.exe5

Error: (04/12/2015 10:48:08 PM) (Source: Adobe Reader) (User: )
Description:

Error: (04/12/2015 10:24:37 PM) (Source: Application Hang) (User: )
Description: The program BlueJ.exe version 3.1.4.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1928

Start Time: 01d075974e251c09

Termination Time: 4294967295

Application Path: C:\Program Files (x86)\BlueJ\BlueJ.exe

Report Id: 99523a3b-e18c-11e4-82b3-c45444811c69

Faulting package full name:

Faulting package-relative application ID:

Error: (04/12/2015 10:15:04 PM) (Source: Adobe Reader) (User: )
Description:

Error: (04/12/2015 10:13:59 PM) (Source: Adobe Reader) (User: )
Description:

Error: (04/12/2015 10:13:53 PM) (Source: Adobe Reader) (User: )
Description:

Error: (04/11/2015 11:00:55 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"1".
Dependent Assembly rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/11/2015 10:43:23 PM) (Source: Adobe Reader) (User: )
Description:


System errors:
=============
Error: (04/13/2015 08:42:36 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{AC5FEA49-EC8E-4EAD-8AEF-84CED2AED774} because another computer on the network has the same name.  The server could not start.

Error: (04/13/2015 08:42:33 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{A03D2878-BB81-43BF-8C85-D0BC4ED3F7AB} because another computer on the network has the same name.  The server could not start.

Error: (04/13/2015 00:38:57 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{CAC4671F-0C0D-4DF5-95DF-4652E99A0E1B} because another computer on the network has the same name.  The server could not start.

Error: (04/13/2015 00:38:47 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070003: 4DF9E0F8.Netflix.

Error: (04/13/2015 09:27:09 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{AC5FEA49-EC8E-4EAD-8AEF-84CED2AED774} because another computer on the network has the same name.  The server could not start.

Error: (04/13/2015 09:27:09 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{CAC4671F-0C0D-4DF5-95DF-4652E99A0E1B} because another computer on the network has the same name.  The server could not start.

Error: (04/13/2015 09:27:09 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{A03D2878-BB81-43BF-8C85-D0BC4ED3F7AB} because another computer on the network has the same name.  The server could not start.

Error: (04/13/2015 09:27:04 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{0E4F0C93-757B-41D0-A492-BEDC04A980F5} because another computer on the network has the same name.  The server could not start.

Error: (04/12/2015 10:04:15 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070003: 4DF9E0F8.Netflix.

Error: (04/12/2015 10:04:07 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070003: Microsoft.MicrosoftSolitaireCollection.


Microsoft Office Sessions:
=========================
Error: (04/13/2015 01:10:13 PM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2147024883

Error: (04/13/2015 00:55:00 PM) (Source: Application Hang)(User: )
Description: firefox.exe37.0.1.5570149c01d07594db1680004294967295C:\Program Files (x86)\Mozilla Firefox\firefox.exe300809e2-e206-11e4-82b3-c45444811c69

Error: (04/13/2015 00:54:56 PM) (Source: Application Error)(User: )
Description: plugin-container.exe37.0.1.5570551e23eemozalloc.dll37.0.1.5570551e15368000000300001aa1d1c01d07611f859b444C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dll3182e0c9-e206-11e4-82b3-c45444811c69

Error: (04/12/2015 10:48:08 PM) (Source: Adobe Reader)(User: )
Description:

Error: (04/12/2015 10:24:37 PM) (Source: Application Hang)(User: )
Description: BlueJ.exe3.1.4.0192801d075974e251c094294967295C:\Program Files (x86)\BlueJ\BlueJ.exe99523a3b-e18c-11e4-82b3-c45444811c69

Error: (04/12/2015 10:15:04 PM) (Source: Adobe Reader)(User: )
Description:

Error: (04/12/2015 10:13:59 PM) (Source: Adobe Reader)(User: )
Description:

Error: (04/12/2015 10:13:53 PM) (Source: Adobe Reader)(User: )
Description:

Error: (04/11/2015 11:00:55 PM) (Source: SideBySide)(User: )
Description: rpshellextension.1.0,language="&#x2a;",type="win32",version="1.0.0.0"C:\WINDOWS\Installer\{6FCD4D5A-20B9-4D79-ABA5-4E7048944025}\recordingmanager.exe

Error: (04/11/2015 10:43:23 PM) (Source: Adobe Reader)(User: )
Description:


CodeIntegrity Errors:
===================================
  Date: 2015-04-11 22:41:48.063
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\WINDOWS\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-10 22:40:47.356
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\WINDOWS\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-01-22 23:33:03.053
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-21 14:32:16.085
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-21 14:31:51.380
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-21 13:59:55.905
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-21 13:59:31.385
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-21 13:59:16.025
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-21 13:59:13.715
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-11-21 13:58:35.489
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.



=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.39744 - BitTorrent Inc.)
7-Zip 9.38 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0938-000001000000}) (Version: 9.38.00.0 - Igor Pavlov)
AdFender (HKLM-x32\...\AdFender) (Version: 1.83 - AdFender, Inc.)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.007.20033 - Adobe Systems Incorporated)
Adobe Acrobat X Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.1.2 - Adobe Systems)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.249 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 15.0.0.249 - Adobe Systems Incorporated) Hidden
Adobe Digital Editions 4.0 (HKLM-x32\...\Adobe Digital Editions 4.0) (Version: 4.0 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.134 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Help Manager (x32 Version: 4.0.244 - Adobe Systems Incorporated) Hidden
Adobe Illustrator CS6 (HKLM-x32\...\{4869414E-7AEA-4C8E-BE1C-8D40977FD517}) (Version: 16.0 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM-x32\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.3.153 - Adobe Systems, Inc.)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
Android Studio (HKLM\...\Android Studio) (Version: 1.0 - Google Inc.)
Andy OS (HKLM-x32\...\Andy OS) (Version: 0.41 - Andy OS, Inc)
Apple Application Support (32-bit) (HKLM-x32\...\{2FE00055-C4F3-4F7A-AEDD-E198D54CF12F}) (Version: 3.1.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{28791292-D18D-42FA-AE66-3D3D20AA8618}) (Version: 3.1.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{5ED7462B-EF58-4757-B609-53755021EC34}) (Version: 8.1.0.18 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Application Compatibility Toolkit (Version: 8.100.26641 - Microsoft) Hidden
Assessments on Client (x32 Version: 8.100.26866 - Microsoft) Hidden
Audacity 2.0.6 (HKLM-x32\...\Audacity_is1) (Version: 2.0.6 - Audacity Team)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.0.2208 - AVAST Software)
BlueJ (HKLM-x32\...\{7D66971C-652B-4065-A6B1-B3EE313C254B}) (Version: 3.1.4 - BlueJ Team)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bulk Rename Utility 2.7.1.2 (HKLM-x32\...\Bulk Rename Utility_is1) (Version:  - TGRMN Software)
calibre (HKLM-x32\...\{4A7785E7-924F-4938-98C6-B08F2DAA0961}) (Version: 2.16.0 - Kovid Goyal)
CCleaner (HKLM\...\CCleaner) (Version: 4.18 - Piriform)
ComicRack v0.9.176 (HKLM\...\ComicRack) (Version: v0.9.176 - cYo Soft)
CopyTrans Control Center Uninstall Only (HKCU\...\CopyTrans Suite) (Version: 3.003 - WindSolutions)
CyberLink PhotoDirector 3 (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.1.4107 - CyberLink Corp.)
CyberLink PhotoDirector 3 (x32 Version: 3.0.1.4107 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.)
CyberLink PowerDirector 10 (Version: 10.0.0.2810 - CyberLink Corp.) Hidden
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.49.1.0356 - Disc Soft Ltd)
Definition Update for Microsoft Office 2010 (KB2956207) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{0E5D2277-B9CB-4FD2-92B7-7D145B0CE418}) (Version:  - Microsoft)
Dell Open Print Driver (HKLM-x32\...\{E9349175-E504-4E6B-89F9-72ABAE454380}) (Version: 1.70.7813.0 - Dell Inc.)
Dependency Package Update (Version: 1.6.29.00 - Lenovo Inc.) Hidden
Dependency Package Update (Version: 1.6.32.00 - Lenovo Inc.) Hidden
Dependency Package Update (Version: 1.6.36.00 - Lenovo Inc.) Hidden
Dependency Package Update (x32 Version: 1.6.32.00 - Lenovo Group Limited) Hidden
Dolphin (HKLM-x32\...\Dolphin) (Version: 4.0.2 - Dolphin Development Team)
Dropbox (HKCU\...\Dropbox) (Version: 3.4.3 - Dropbox, Inc.)
EaseUS Partition Master 9.3.0 (HKLM-x32\...\EaseUS Partition Master_is1) (Version:  - EaseUS)
Energy Manager (HKLM-x32\...\InstallShield_{AC768037-7079-4658-AC24-2897650E0ABE}) (Version: 1.0.0.32 - Lenovo)
Energy Manager (x32 Version: 1.0.0.32 - Lenovo) Hidden
EPSON XP-400 Series Printer Uninstall (HKLM\...\EPSON XP-400 Series) (Version:  - SEIKO EPSON Corporation)
Folder Size 3.4.0.0 (HKLM-x32\...\{2DFA85ED-588F-4CE3-A175-29E52C3804A8}_is1) (Version: 3.4.0.0 - MindGems, Inc.)
Foxit Cloud (HKLM-x32\...\{41914D8B-9D6E-4764-A1F9-BC43FB6782C1}_is1) (Version: 2.3.25.1124 - Foxit Software Inc.)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 7.0.6.1126 - Foxit Software Inc.)
FreeCommander XE (HKLM-x32\...\FreeCommander XE_is1) (Version: Preview - Marek Jasinski)
FreeFileSync 6.11 (HKLM-x32\...\FreeFileSync) (Version: 6.11 - Zenju)
GlassFish Server Open Source Edition 4.1 (HKLM\...\nbi-glassfish-mod-4.1.0.13.0) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.118 - Google Inc.)
Google Drive (HKLM-x32\...\{6C36881B-0E51-4231-9D02-BF2149664D34}) (Version: 1.20.8672.3137 - Google, Inc.)
Google Talk Plugin (HKLM-x32\...\{A7365B85-57D8-39EA-BB3E-D20137E92369}) (Version: 5.41.0.0 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
gpedt.msc 1.0 (HKLM-x32\...\{10B9C608-BF7C-4CCF-A658-C01D969DCA21}_is1) (Version:  - Richard)
Hopper Disassembler (HKLM-x32\...\{EE11F145-198A-4FE0-B08F-1FC5F46D205E}) (Version: 2.7.12 - Cryptic Apps)
Host App Service (HKCU\...\Pokki) (Version: 0.269.7.573 - Pokki)
HxD Hex Editor version 1.7.7.0 (HKLM-x32\...\HxD Hex Editor_is1) (Version: 1.7.7.0 - Maël Hörz)
iCloud (HKLM\...\{309768A4-A2BB-4930-A5A2-8169678C9B4C}) (Version: 4.0.6.28 - Apple Inc.)
ICY Hexplorer (remove only) (HKLM-x32\...\Hexplorer) (Version:  - )
ImageMagick 6.9.0-5 Q16 (64-bit) (2015-02-15) (HKLM\...\ImageMagick 6.9.0 Q16 (64-bit)_is1) (Version: 6.9.0 - ImageMagick Studio LLC)
Intel Experience Center - Configuration (x32 Version: 1.9.0.8 - Intel) Hidden
Intel® Driver Update Utility 2.0 (x32 Version: 2.0.0.29 - Intel) Hidden
Intel® Experience Center Desktop Software (HKLM-x32\...\{85de612b-ee05-476a-87cc-52e5740de420}) (Version: 1.9.0.8 - Intel)
Intel® Experience Center Driver (Version: 1.9.0.8 - Intel Corporation) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.14.1724 - Intel Corporation)
Intel® PRO/Wireless Driver (Version: 17.13.4011.2118 - Intel Corporation) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4156 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.1.1000 - Intel Corporation)
Intel® Rapid Storage Technology (Version: 12.8.1.1000 - Intel Corporation) Hidden
Intel® Smart Connect Technology (HKLM\...\{D6FBF816-ACB8-46CC-ACC6-C8BBA85F497D}) (Version: 4.2.40.2418 - Intel Corporation)
Intel® Update Manager (HKLM-x32\...\{12914061-EB9B-4AE7-AC7E-0B8A607C7DF4}) (Version: 2.3.1338 - Intel Corporation)
Intel® Wireless Bluetooth®(patch version 17.1.1449.356) (HKLM\...\{302600C1-6BDF-4FD1-1411-148929CC1385}) (Version: 17.1.1411.0506 - Intel Corporation)
Intel® Driver Update Utility (HKLM-x32\...\{8409c4f7-2340-4933-a304-5d37db4fb48b}) (Version: 2.0.0.29 - Intel)
Intel® Hardware Accelerated Execution Manager (HKLM\...\{ECCB31F5-435D-4F37-A98D-5854D3C62718}) (Version: 1.1.1 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{a9888f41-68ae-43df-bd7d-d93405a44106}) (Version: 17.13.11 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (Version: 17.13.11.0468 - Intel Corporation) Hidden
Intel® Trusted Connect Service Client (Version: 1.28.487.1 - Intel Corporation) Hidden
iPrint 6.0 (HKLM\...\{65DE5B56-03EA-4CFC-8087-002295D9AB15}) (Version: 6.0 - University of Memphis)
iStudiez Pro (HKLM-x32\...\{8CAA9532-8E8D-47EA-BC9E-33817848DEE2}) (Version: 1.3.62.30233 - iStudiez Team)
iTunes (HKLM\...\{7B8D4E8A-EA2B-4A71-BFEB-A4AAAB87C5D0}) (Version: 12.1.0.71 - Apple Inc.)
Java 8 Update 31 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418031F0}) (Version: 8.0.310 - Oracle Corporation)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
Java SE Development Kit 8 Update 25 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0180250}) (Version: 8.0.250.18 - Oracle Corporation)
Kits Configuration Installer (x32 Version: 8.100.25984 - Microsoft) Hidden
KooBits 4.0 (HKLM-x32\...\koobits.koobits4.com) (Version: 4.0.1.0 - UNKNOWN)
KooBits 4.0 (x32 Version: 4.0.1 - UNKNOWN) Hidden
LeapFrog Connect (HKLM-x32\...\UPCShell) (Version: 6.0.19.19317 - LeapFrog)
LeapFrog Connect (x32 Version: 6.0.19.19317 - LeapFrog) Hidden
LeapFrog My Pals Plugin (x32 Version: 6.0.19.19317 - LeapFrog) Hidden
Lenovo Dependency Package (HKLM\...\Lenovo Dependency Package_is1) (Version: 1.6.36.00 - Lenovo Group Limited)
Lenovo EasyCamera (HKLM-x32\...\{E0A7ED39-8CD6-4351-93C3-69CCA00D12B4}) (Version: 6.2.9200.10249 - Realtek Semiconductor Corp.)
Lenovo Motion Control (HKLM-x32\...\InstallShield_{A7B68D5F-A468-493F-AD3D-625001293E19}) (Version: 2.0.0.0807 - PointGrab)
Lenovo Motion Control (x32 Version: 2.0.0.0807 - PointGrab) Hidden
Lenovo OneKey Recovery (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 8.0.0.2105 - CyberLink Corp.)
Lenovo OneKey Recovery (Version: 8.0.0.2105 - CyberLink Corp.) Hidden
Lenovo Photos (HKLM-x32\...\Lenovo Photos) (Version: 4.8.5 - CEWE COLOR AG u Co. OHG)
Lenovo Reach (HKLM-x32\...\{3245D8C8-7FE0-4FD4-B04B-2720A333D592}) (Version: 1.1.3.5 - Stoneware, Inc.)
Lenovo VeriFace (HKLM\...\Lenovo VeriFace) (Version: 5.0.13.5261 - Lenovo)
Malwarebytes Anti-Malware version 2.1.4.1018 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.4.1018 - Malwarebytes Corporation)
Maxthon Cloud Browser (HKLM-x32\...\Maxthon3) (Version: 4.1.3.5000 - Maxthon International Limited)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{6AFCA4E1-9B78-3640-8F72-A7BF33448200}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Mobipocket Reader 6.2 (HKLM-x32\...\{342126E1-173C-4585-BFBE-3EBDD20E3E9E}) (Version: 6.2.608 - Mobipocket.com)
Mozilla Firefox 37.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 37.0.1 (x86 en-US)) (Version: 37.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 37.0.1 - Mozilla)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
NetBeans IDE 8.0.2 (HKLM\...\nbi-nb-base-8.0.2.0.201411181905) (Version: 8.0.2 - NetBeans.org)
Nitro Pro 9 (HKLM\...\{70B831B7-A8EE-4C5F-8F34-F383D24B3A04}) (Version: 9.0.5.9 - Nitro)
Open Office Packages (HKCU\...\Open Office Packages) (Version:  - )
OpenOffice 4.1.0 (HKLM-x32\...\{C87EF11D-36E9-479D-9898-7541EA1E8A6A}) (Version: 4.10.9764 - Apache Software Foundation)
Oracle VM VirtualBox 4.3.18 (HKLM\...\{74B7E6F9-DCAC-4ADB-B2D0-EEFDD1B5AC25}) (Version: 4.3.18 - Oracle Corporation)
PDF Settings CS6 (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
PDF-Viewer (HKLM\...\{A278382D-4F1B-4D47-9885-8523F7261E8D}_is1) (Version: 2.5.309.0 - Tracker Software Products Ltd)
plist Editor Pro 2.1.0 (HKLM-x32\...\plist Editor Pro) (Version: 2.1.0 - VOWSoft, Ltd.)
Pokki Download Helper (HKCU\...\PokkiDownloadHelper) (Version: 1.3.1.282 - Pokki)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
RAR Password Unlocker (HKLM-x32\...\{69B77D45-F5AD-4AB9-933D-352703324469}_is1) (Version:  - RAR Password Unlocker, Inc.)
RAR Password Unlocker 4.2.0.0 (HKLM-x32\...\{B789FA51-6A71-408F-92DE-EDE4A517B8F9}_is1) (Version:  - Password Unlocker Studio)
RealDownloader (x32 Version: 17.0.15.4 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 15.0) (Version: 15.0.5 - RealNetworks)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.21236 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.18.621.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7133 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
Remove Empty Directories version 2.2 (HKLM-x32\...\{06F25DC8-71E2-44E2-805A-F15E15B51C74}_is1) (Version: 2.2 - Jonas John)
SafeConnect (HKLM-x32\...\SafeConnect) (Version:  - )
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
SilvestriRN5e (HKLM-x32\...\SilvestriRN5e) (Version:  - Elsevier)
Skype™ 7.2 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.2.103 - Skype Technologies S.A.)
Smart Defrag 3 (HKLM-x32\...\Smart Defrag 3_is1) (Version: 3.3 - IObit)
Stagelight (HKLM\...\StageLight) (Version: 2.0.0.5045 - Open Labs, LLC.)
Start Menu (HKCU\...\Pokki_Start_Menu) (Version: 0.269.7.573 - Pokki)
Sublime Text 2.0.2 (HKLM\...\Sublime Text 2_is1) (Version:  - )
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.9.1 - Synaptics Incorporated)
Syncios version 4.1.6 (HKLM-x32\...\{068A5D84-8419-4BDE-9689-FE65F412EFBB}_is1) (Version: 4.1.6 - Anvsoft, Inc.)
TI-Nspire™ Student Software (HKLM-x32\...\{806A95DF-C8FC-4804-B119-62CE69C6015C}) (Version: 3.6.0.550 - Texas Instruments Inc.)
Toolkit Documentation (x32 Version: 8.100.26866 - Microsoft) Hidden
tools-freebsd (x32 Version: 9.9.0.2305329 - VMware, Inc.) Hidden
tools-linux (x32 Version: 9.9.0.2305329 - VMware, Inc.) Hidden
tools-netware (x32 Version: 9.9.0.2305329 - VMware, Inc.) Hidden
tools-solaris (x32 Version: 9.9.0.2305329 - VMware, Inc.) Hidden
tools-windows (x32 Version: 9.9.0.2305329 - VMware, Inc.) Hidden
tools-winPre2k (x32 Version: 9.9.0.2305329 - VMware, Inc.) Hidden
Ultimate ZIP Cracker Trial version (HKLM-x32\...\{76F0FEBD-6C17-4D57-13AA-044874368C63}) (Version:  - )
Update for Microsoft Access 2010 (KB2837601) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{53FAC141-5C6B-4F97-ABC4-E635ABBC59E5}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUS_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUS_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUS_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUS_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUS_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUS_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUS_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2920813) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{74BC74BD-9032-4646-B248-F9F45E6D1326}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956141) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUS_{53FDC948-3ABA-4BDE-BCEB-F1465C93D91C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUS_{82148027-13B5-4920-97F3-6A44A29B83D0}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956128) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{FC666DD5-8A58-401B-9B1E-2CBB451932E8}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956203) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUS_{4C42857F-202A-4CB2-8FF7-74624CE22318}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUS_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2878283) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{174382ED-333C-4C27-81BB-27288080CA16}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
UpdateService (x32 Version: 1.0.0 - RealNetworks, Inc.) Hidden
Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin) (HKLM-x32\...\MyPalsPlugin) (Version:  - LeapFrog)
User Manuals (HKLM-x32\...\InstallShield_{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 3.0.0.3 - Lenovo)
User Manuals (x32 Version: 3.0.0.3 - Lenovo) Hidden
VMware Workstation (HKLM-x32\...\VMware_Workstation) (Version: 11.0.0 - VMware, Inc)
VMware Workstation (Version: 11.0.0 - VMware, Inc.) Hidden
WBFS Manager 3.0 (HKLM-x32\...\WBFS Manager 3.0) (Version: 3.0 - AlexDP)
WinDirStat 1.1.2 (HKCU\...\WinDirStat) (Version:  - )
WinDjView 2.0.2 (HKLM\...\WinDjView) (Version: 2.0.2 - Andrew Zhezherun)
Windows 7 USB/DVD Download Tool (HKLM-x32\...\{CCF298AF-9CE1-4B26-B251-486E98A34789}) (Version: 1.0.30 - Microsoft Corporation)
Windows Assessment and Deployment Kit for Windows 8.1 (HKLM-x32\...\{e9e06304-a604-434b-b35f-d9beb94dc06d}) (Version: 8.100.26866 - Microsoft Corporation)
Windows Assessment Toolkit (AMD64 Architecture Specific) (x32 Version: 8.100.25984 - Microsoft) Hidden
Windows Assessment Toolkit (x32 Version: 8.100.26866 - Microsoft) Hidden
Windows Deployment Customizations (x32 Version: 8.100.25984 - Microsoft) Hidden
Windows Deployment Tools (x32 Version: 8.100.26866 - Microsoft) Hidden
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (HKLM\...\8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D) (Version: 09/10/2009 02.03.05.012 - Leapfrog)
Windows Driver Package - Lenovo (ACPIVPC) System  (02/17/2013 9.52.0.776) (HKLM\...\35DD26BE48DAF4A9F35F969F3CB1E3E1435E661E) (Version: 02/17/2013 9.52.0.776 - Lenovo)
Windows Driver Package - Lenovo (WUDFRd) LenovoVhid  (07/25/2013 10.30.0.288) (HKLM\...\6BCA401E9CBEED970D75F55FA5320F60D11984E9) (Version: 07/25/2013 10.30.0.288 - Lenovo)
Windows PE x86 x64 (x32 Version: 8.100.25984 - Microsoft) Hidden
Windows PE x86 x64 wims (x32 Version: 8.100.25984 - Microsoft) Hidden
Windows System Image Manager on amd64 (x32 Version: 8.100.26866 - Microsoft) Hidden
WinRAR 4.00 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.00.0 - win.rar GmbH)
WinZip 15.0 (HKLM-x32\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240BE}) (Version: 15.0.9302 - WinZip Computing, S.L. )
WPT Redistributables (x32 Version: 8.100.26866 - Microsoft) Hidden
WPTx64 (x32 Version: 8.100.26837 - Microsoft) Hidden
ZTE Handset USB Driver (HKLM\...\{01D42BF0-ED08-463f-8A28-99EB6FEE962B}) (Version:  - ZTE Corporation)
ZTE Handset USB Driver (HKLM\...\{D2D77DC2-8299-11D1-8949-444553540000}_is1) (Version: 5.2104.1.02B02 - ZTE Corporation)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 8115.27 MB
Available physical RAM: 4562.17 MB
Total Pagefile: 9395.27 MB
Available Pagefile: 4809.14 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.71 MB

========================= Partitions: =====================================

1 Drive c: (Windows8_OS) (Fixed) (Total:416.95 GB) (Free:46.59 GB) NTFS
2 Drive d: (LENOVO) (Fixed) (Total:6.25 GB) (Free:3.08 GB) NTFS
3 Drive g: (J_CCSA_X64FRE_EN-US_DV5) (CDROM) (Total:3.92 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\PORTIAPC

Administrator            Guest                    Portia                   


**** End of log ****
 



#4 hamluis

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Posted 14 April 2015 - 07:26 AM

Topic moved to Am I Infected forum.

 

Louis



#5 portia77

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Posted 14 April 2015 - 03:16 PM

Thanks, I'm not sure if I'm infected or if it's a software issue or a compatibility issue honestly. But it's hard to go to school when your laptop won't search the internet. Hoping someone can figure it out for me.



#6 Aura

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Posted 14 April 2015 - 03:30 PM

Sorry for the delay portia. I see that you have Adobe products installed illegally on your system, so I'll ask you to uninstall them before I assist you since it goes against BleepingComputer policies.

BleepingComputer Rules and Policies: http://www.bleepingcomputer.com/forum-rules/

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#7 portia77

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Posted 14 April 2015 - 08:51 PM

I have uninstalled my adobe products, what would you like me to do next?



#8 Aura

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Posted 14 April 2015 - 08:58 PM

Thank you. Uninstall the following programs:
  • Adobe Flash Player 17 NAPI - For the time being, troubleshooting purposes;
  • Adobe Shockwave Player 12.1 - For the time being, troubleshooting purposes;
  • Java 8 Update 31 (64-bits) - Outdated;
  • Java 8 Update 31 - Outdated;
  • Java 8 Update 25 (64-bits) - Outdated. You might have to edit netbeans.ini after you install the latest JDK to change the JDK_HOME path;
  • RAR Password Unlocker - You have two versions installed, uninstall the oldest one;
  • Ultimate ZIP Cracker Trial version - Looks very shady to be honest;
  • WinRAR 4.00 (64-bits) - Outdated;
  • WinZip 15.0 - Outdated;
If you have any problems when uninstalling a program, let me know. Also, you are free to reinstall the newest version of the program I tagged as "outdated".

Can you list me websites on which Shockwave Player crashes?

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#9 portia77

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Posted 14 April 2015 - 09:50 PM

Youtube , Facebook, Quizlet. Honestly any page with flash says -Shockwave player has crashed.



#10 Aura

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Posted 14 April 2015 - 09:52 PM

Now with Adobe Shockwave Player uninstalled do you still have these error messages popping up when going on these websites?

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#11 portia77

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Posted 14 April 2015 - 09:53 PM

No, not at all.



#12 Aura

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Posted 14 April 2015 - 09:56 PM

Alright, and do you need Adobe Shockwave Player for something specific you do on the web or not? I don't have it installed and it never affected me.

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#13 portia77

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Posted 14 April 2015 - 10:08 PM

I seem to be having problems viewing videos on Youtube. It's the default/html5 player, neither seem to be doing anything. Am I missing a codec maybe?



#14 Aura

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Posted 14 April 2015 - 10:11 PM

If you right-click on a YouTube video while it plays, the last option should be About ... where the three dots would be the name of the player currently in use. Is it Flash Player or HTML5? Also, YouTube doesn't use Shockwave, but Flash Player, but now it'll use HTML5 by default if your web browser supports it, and both Google Chrome like Mozilla Firefox do.

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#15 portia77

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Posted 14 April 2015 - 10:16 PM

HTML5, but it won't play. The videos won't load pat 0. No ads, no video, nothing.






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