Hello and thx for your time. I have a Toshiba Satellite C55-B5298
and I got a brue screen saying Bad Pool Header
log file : c:\windows\system32\log files\srt\srttrail.txt
when blue screen happened, the pc started to try and automatic repair. then rebooted itself. which took a very long time for the pc to load back up. the 1st time the pc did load back into windows but any thing i clicked on either would take extremely long time to load if it even loaded at all.
Now the pc wont log load up windows. When i turn it on it just stays on the toshiba screen which is the 1st screen that pops up and the little hourglass thing spins . and never loads into windows.I believe whatr happenedafter a while of this the the pc screen just goes dark.
I attempted a to use a restore point by tapping F12 repeatedly . this did take me into the restore / recovery menu. I pressed the necessary buttons to bring up restore prompt. but the pc hour glass spinned awhile and eventually the screen when dark and it never loaded into windows. Can you please help me fix this problem.
Thank you Happyjack1981