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PC boots, shows bios, but "no signal" when going into Windows


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#1 gostoppable

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Posted 12 April 2015 - 08:34 AM

The computer boots up, I can access the UEFI bios and everything before but as soon as I try to let it go into windows, the point where the login screen usually opens up... instead it just blanks out and states no signal on my display.

 

I just refilled my watercooling loop and everything was working fine prior to this, I was worried that I did something to the video card but I dont think that would be the case since the display its connected to shows the post screen and the UEFI bios.



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#2 dc3

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Posted 12 April 2015 - 02:05 PM

The BIOS and Safe Mode both use a different graphics driver than the one used in normal operation.

 

Boot into Safe Mode and see if the problem persists.


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#3 gostoppable

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Posted 12 April 2015 - 02:55 PM

Tried what u suggested and booted perfectly into safe mode. What now?



#4 dc3

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Posted 12 April 2015 - 03:00 PM

Were there any of the original problems?


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#5 gostoppable

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Posted 12 April 2015 - 03:40 PM

There was no problem, I got onto the login screen from safe and logged in. However the resolution was super low. 



#6 dc3

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Posted 12 April 2015 - 04:01 PM

That's normal.  Safe Mode uses a native Windows graphics driver, not the graphics driver used normally.  This is why the pictures looks like a cartoon image.


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#7 gostoppable

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Posted 12 April 2015 - 05:17 PM

That's normal.  Safe Mode uses a native Windows graphics driver, not the graphics driver used normally.  This is why the pictures looks like a cartoon image.


Ok so what do I do to be able to fix my normal boot into windows? Can we rule out that it's not the graphics card since my display is connected to that?

#8 dc3

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Posted 12 April 2015 - 05:26 PM

If you can boot into Safe Mode and it works, this means that the graphics is working properly.  This also indicates that you have a problem with the graphics driver.


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#9 gostoppable

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Posted 12 April 2015 - 05:58 PM

Alright so ill try to uninstall and reinstall the driver

#10 gostoppable

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Posted 13 April 2015 - 05:58 AM

Ok, So I went into safe mode, removed the old driver, restarted, and the PC boots up into windows however, the screen goes black after a random amount of seconds. So I booted back into safe mode and installed the driver again, and restarted the computer. The problem still persists and the PC doesnt show windows on the screen.

 

:/



#11 FreeBooter

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Posted 13 April 2015 - 08:00 AM

Open Device Manager by typing Devmgmt.msc and uninstall the graphic card from Device Manager. If problem still persist then perform a clean boot state to find out if any startup programs or services causing the problem.


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#12 dc3

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Posted 13 April 2015 - 08:43 AM

FreeBooter suggested uninstalling the graphics card, but I suspect they meant the driver as you can't uninstall the card without physically removing it.  Most computers now have graphics which depend on drivers provided by the manufacturer of the card/chip.  If this is the case  here, you will need to know the make and model of the graphics card.

 

Boot into Safe Mode with Networking and do the following.

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

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#13 gostoppable

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Posted 13 April 2015 - 10:11 AM

http://speccy.piriform.com/results/0tChyhQQ4HdkxZCGQAkk6Yw



#14 gostoppable

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Posted 13 April 2015 - 10:13 AM

Also, the video card does not show in that program, and I cant see the temps of it. I guess because I cant install the driver without the screen going black. And the screen just went black when I was inside the UEFI a moment ago, first time its done that.

 

however the card i have installed is an AMD r9 295x2


Edited by gostoppable, 13 April 2015 - 10:42 AM.


#15 dc3

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Posted 13 April 2015 - 12:10 PM

The Speccy is showing only the integrated graphics on the motherboard.  It is not showing the AMD dedicated card.  Because it is not being recognized I have to assume that there is a problem with it.  It could be a connectivity issue, a power plug issue, or the card could have failed.

 

This motherboard should automatically switch between the integrated and dedicated graphics.  But you should look in the user manual for your motherboard to make sure this is accurate.

 

It would have made things a lot easier if you had provided the information in your last post at the beginning.


Edited by dc3, 13 April 2015 - 12:13 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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