Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Laptop not working for un known reason


  • Please log in to reply
3 replies to this topic

#1 Finley.APK

Finley.APK

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:05:34 AM

Posted 11 April 2015 - 06:42 PM

I have an old windows 7 toshiba laptop with a broken screen that is plugged into my monitor through vga and audio with 2 usb receivers plugged in, also it has no battery so it is always plugged in. it was working fine with only a few programs installed like war thunder, chrome and microsoft visual studio. It was working fine apart from one time i had to wipe the laptop and factory reset it to get it working but that was a while ago. I tried to go on it about 2 weeks ago and the fan would start up and then stop and the power and charging lights would turn on ,but not the num lock or cap locks keys even though they should have been and the screen wouldn't turn on. Also my monitor auto turns on when it detects an input like when you turn on your pc for example but when i turned my laptop on it didn't auto turn on. I kept trying and trying to get it on and i held down f8 and pressed it and mashed it on startup but it did the same thing, not working. finally I tried unplugging everything plugged into it and finally it started up like normal so i booted it into safe mode to be careful and deleted some things like war thunder and stuff and then turned off my computer thinking it was fixed in order to boot it in normal mode. Although it just did what it did before and didn't startup properly. Because this is my secondary computer behind my hp chromebook 14 i left it for about a week and started it up and it worked like normal and i used it for about 2 hours and then put it to sleep. After about an hour i tried to wake it from sleep it wouldn't wake up or do anything so i unplugged it from the charger ,draining all the power because it has no battery, and then plugged it back in and tried to turn it on and it didn't work like as before. i unplugged everything from it and tried again but it didn't work like as before. I dont know what is wrong with it could someone please help me fix it? Thanks in advance , finley.


Edited by Finley.APK, 12 April 2015 - 05:59 AM.


BC AdBot (Login to Remove)

 


#2 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,607 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:09:34 PM

Posted 12 April 2015 - 12:39 PM

How did you break the display?  Dropped the laptop?

 

If you did drop it, when the laptop hit the floor the read arm could have made contact with the platter scratching it.

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 

 

 

Please run chkdsk /r

 
Chkdsk /r checks for bad sectors on the hdd and recovers any readable information.
 
Click on the Start orb and type in cmd in the Search programs and files box.  When cmd is seen in Programs above the Search box right click on it, then click on Run as administrator.
 
You will see a screen similar to the one below.
 
Screenshot2.jpg
 
Type in chkdsk c: /r then press Enter.  Please notice the space between the chkdsk and the /r.
 
You will receieve the message "CHKDSK cannot be run because it is in use by another process.  Would you like to schedule this volume to be checked the next time the system restarts?  <Y/N>".
 
Type in Y and press Enter.
 
Restart your computer to start the scan.
 
This will take a while to run, please be patient and allow it to complete the scan.
 
When the scan is finished please download and run ListChkdskResult.
 
This will open Notepad with the results of the chkdsk scan.  Please copy and then paste this log in your topic.
 

 

 

Please download and run SeatTool for Windows.
 
When the website opens scroll down till you find the I Accept button and click on it.
 
If you scroll down below this button you will find instruction for installing this.
 
Once you install this program you will see an image similar to the one below.
 
seagate3_zps1fa1f71c.jpg
 
1.  SeaTools for Windows will search for hdds on your computer.  Please remove any external storage devices connected via USB port.
 
2.  Detected Drives will list the hdd/s found.  Place a check mark in the drive you want to run the scan on.
 
3.  You will see Basic Tests above Detected Drives, move the mouse pointer over this.
 
4.  A menu will open with options for different scans, please click on Long Generic Test
 
5.  This will start the scan.  When the scan is complete you will see the result under Test Status , please post the results in your topic.
 
6.  When the scan is complete you will see Test results, post the status.  If it is green it has passed the scan.
 
7.  Click on Help, then click on View Log File.  If the scan failed take a screen shot of the Log File and post it in your topic.

 


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Finley.APK

Finley.APK
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:05:34 AM

Posted 12 April 2015 - 05:15 PM

i cant because the laptop is broken and i posted this thread to try and get help on fixing it



#4 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,607 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:09:34 PM

Posted 12 April 2015 - 05:24 PM

Install the hdd to another computer and run the SeaTools scan from there.  You can pick the hdd to run the scan on, so you will be able to scan the hdd in question.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users