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newegg.com question - Can you buy warranty after you bough the product?


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#1 CalusBlade

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Posted 11 April 2015 - 04:26 PM

This is a "just in case" since I believe they sent me a defective product and they don't give me my money back.



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#2 noknojon

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Posted 12 April 2015 - 05:35 AM

A "Just in case" option should never be needed if the product has "any warranty with purchase". A warranty with purchase overrides all other warranty..

You may only need a docket or similar (I keep mine) but also check their web site for conditions ..

 

By this I mean, if there is a warranty of any type provided when sold, then this is the Minimum warranty provided for you.

 

In Australia there is an "Ombudsman's office" that looks after these things if you make your claim "within the warranty time" (ASAP) and the company will not honor that warranty.

 

Any "After the fact" warranty would generally be useless as you need to prove 110% that it was faulty prior to you purchasing the product .. Once you accept and fit the product (RAM, Graphics card, Mobo, etc), you need to be able to have a person from the shop to reply.

 

If it is a high price item, always keep dockets, or just hope it is OK and be prepared to suffer the outcome.

 

I will check Newegg and post an EDIT back here -

EDIT -

Not a lawyer, but only personal opinions .........

Products - Newegg.com or else Extended Warranty - Newegg.com

 

There seems to be a "general" 30 day warranty ......

Just from Google (and there is heaps)
 

Hope it helps -


Edited by noknojon, 12 April 2015 - 05:52 AM.


#3 Newegg_Support

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Posted 13 April 2015 - 10:28 AM

Hi CalusBlade,

 

If you did receive a defective product from a recent purchase with us we would be more than happy to assist at wecare@newegg.com.

 

Thank you!

 

Newegg Support

-David






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