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Issues with "The system cannot find the file specified"


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#1 sander66

sander66

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Posted 11 April 2015 - 02:32 PM

Out of the blue my Win7 PC started to have some issues after a (planned) reboot.

 

After the reboot I got a "The system cannot find the file specified" error displayed within the Win 7 background UI. Only option to click OK which reboots.

Subsequent boots send me to the repair. I couldn't get out of the loop for a while. Finally, after selecting last good configuration I was able to make it back in.

 

My Norton Security Suite (Comcast version) did not start. I have the following error in the event log:

 

The Norton Security Suite service failed to start due to the following error:

The system cannot find the file specified.

 

Log Name:      System
Source:        Service Control Manager
Date:          4/11/2015 2:20:13 PM
Event ID:      7000
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      cccc
Description:
The Norton Security Suite service failed to start due to the following error:
The system cannot find the file specified.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2015-04-11T19:20:13.795658700Z" />
    <EventRecordID>948116</EventRecordID>
    <Correlation />
    <Execution ProcessID="700" ThreadID="4288" />
    <Channel>System</Channel>
    <Computer>Matterhorn</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Norton Security Suite</Data>
    <Data Name="param2">%%2</Data>
  </EventData>
</Event>

 

 

Should I be concerned?

Just try to reinstall Norton?

 

 

 



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#2 passacaglia

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Posted 11 April 2015 - 02:40 PM

Try restoring the computer to an earlier version using Windows Backup and Restore. It's in the Control Panel under System and Security.


Edited by passacaglia, 11 April 2015 - 02:42 PM.


#3 hamluis

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Posted 11 April 2015 - 03:12 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 sander66

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Posted 11 April 2015 - 03:18 PM

Here is the log, I changed the user account names in the log for privacy. There was nothing unexpected.

(meanwhile I did malwarebytes scan, no issues found).

 

 

 

MiniToolBox by Farbar  Version: 09-03-2015
Ran by xxxx (administrator) on 11-04-2015 at 15:14:27
Running from "C:\Users\imhofr\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: Studio XPS 9100 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

 

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/09/2015 04:23:11 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17689, time stamp: 0x54e68526
Faulting module name: MSHTML.dll, version: 11.0.9600.17690, time stamp: 0x54e7d023
Exception code: 0xc0000005
Fault offset: 0x0066ed60
Faulting process id: 0x1704
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

 

Error: (04/05/2015 04:45:56 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17689, time stamp: 0x54e68526
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x036b0d45
Faulting process id: 0x1a70
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

 

Error: (04/05/2015 04:42:36 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17689, time stamp: 0x54e68526
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x035c0d93
Faulting process id: 0x1c70
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

 

Error: (03/29/2015 01:57:19 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17689 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 4dc0

Start Time: 01d069b87a176c42

Termination Time: 90

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

 

Error: (03/21/2015 09:23:50 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17689, time stamp: 0x54e68526
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x032d0ef5
Faulting process id: 0xb164
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

 

Error: (03/21/2015 09:22:48 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17689, time stamp: 0x54e68526
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000028
Fault offset: 0x000908fd
Faulting process id: 0x7d1c
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

 

Error: (03/11/2015 08:51:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: N360.exe, version: 12.11.4.4, time stamp: 0x53f531a0
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x4a0
Faulting application start time: 0xN360.exe0
Faulting application path: N360.exe1
Faulting module path: N360.exe2
Report Id: N360.exe3

 

Error: (02/17/2015 08:04:38 AM) (Source: Application Hang) (User: )
Description: The program OUTLOOK.EXE version 14.0.7143.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 11e4

Start Time: 01d0471b52368460

Termination Time: 0

Application Path: C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE

Report Id: 7cfde3b7-b6a5-11e4-a42e-b8ac6fff8c88

 

Error: (01/08/2015 09:02:37 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17496, time stamp: 0x546fddcc
Faulting module name: MSHTML.dll, version: 11.0.9600.17496, time stamp: 0x546ff2f9
Exception code: 0xc0000005
Fault offset: 0x00a3b086
Faulting process id: 0x1c9c
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

 

Error: (01/08/2015 09:02:25 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17496, time stamp: 0x546fddcc
Faulting module name: MSHTML.dll, version: 11.0.9600.17496, time stamp: 0x546ff2f9
Exception code: 0xc0000005
Fault offset: 0x00a3b086
Faulting process id: 0x3c08
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

 

System errors:
=============
Error: (04/11/2015 02:26:10 PM) (Source: Service Control Manager) (User: )
Description: The Norton Security Suite service failed to start due to the following error:
%%2

 

Error: (04/11/2015 02:25:26 PM) (Source: Service Control Manager) (User: )
Description: The Norton Security Suite service failed to start due to the following error:
%%2

 

Error: (04/11/2015 02:20:13 PM) (Source: Service Control Manager) (User: )
Description: The Norton Security Suite service failed to start due to the following error:
%%2

 

Error: (04/11/2015 10:26:07 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
BHDrvx64
ccSet_N360
SRTSPX
SymDS
SymEFA
SymIRON
SymNetS

 

Error: (04/11/2015 10:25:43 AM) (Source: Service Control Manager) (User: )
Description: The Norton Security Suite service failed to start due to the following error:
%%2

 

Error: (04/11/2015 10:17:01 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
BHDrvx64
ccSet_N360
SRTSPX
SymDS
SymEFA
SymIRON
SymNetS

 

Error: (04/11/2015 10:16:39 AM) (Source: Service Control Manager) (User: )
Description: The Norton Security Suite service failed to start due to the following error:
%%2

 

Error: (04/11/2015 10:16:08 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:46:36 AM on ‎4/‎11/‎2015 was unexpected.

 

Error: (04/11/2015 09:46:25 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends the following service: nlasvc. This service might not be installed.

 

Error: (04/11/2015 09:46:22 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends the following service: nlasvc. This service might not be installed.

 

Microsoft Office Sessions:
=========================
Error: (04/09/2015 04:23:11 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1768954e68526MSHTML.dll11.0.9600.1769054e7d023c00000050066ed60170401d07195c464d494C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\MSHTML.dll9f325430-defe-11e4-9d7f-b8ac6fff8c88

 

Error: (04/05/2015 04:45:56 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1768954e68526unknown0.0.0.000000000c0000005036b0d451a7001d06fe97068a515C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEunknown23182337-dbdd-11e4-9d7f-b8ac6fff8c88

 

Error: (04/05/2015 04:42:36 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1768954e68526unknown0.0.0.000000000c0000005035c0d931c7001d06fe95092a442C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEunknownabef7f14-dbdc-11e4-9d7f-b8ac6fff8c88

 

Error: (03/29/2015 01:57:19 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.176894dc001d069b87a176c4290C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

 

Error: (03/21/2015 09:23:50 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1768954e68526unknown0.0.0.000000000c0000005032d0ef5b16401d063e293dbf56fC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEunknowne4677fe0-cfd5-11e4-8dd4-b8ac6fff8c88

 

Error: (03/21/2015 09:22:48 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1768954e68526ntdll.dll6.1.7601.18247521ea8e7c0000028000908fd7d1c01d063e165abd047C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SysWOW64\ntdll.dllbf3bec34-cfd5-11e4-8dd4-b8ac6fff8c88

 

Error: (03/11/2015 08:51:57 PM) (Source: Application Error)(User: )
Description: N360.exe12.11.4.453f531a0ntdll.dll6.1.7601.18247521ea8e7c0000374000ce7534a001d05c671ef83153C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\N360.exeC:\Windows\SysWOW64\ntdll.dll5d2083c2-c85a-11e4-8dd4-b8ac6fff8c88

 

Error: (02/17/2015 08:04:38 AM) (Source: Application Hang)(User: )
Description: OUTLOOK.EXE14.0.7143.500011e401d0471b523684600C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE7cfde3b7-b6a5-11e4-a42e-b8ac6fff8c88

 

Error: (01/08/2015 09:02:37 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.17496546fddccMSHTML.dll11.0.9600.17496546ff2f9c000000500a3b0861c9c01d02b4bbdea9703C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\MSHTML.dll000dfc67-973f-11e4-aa05-b8ac6fff8c88

 

Error: (01/08/2015 09:02:25 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.17496546fddccMSHTML.dll11.0.9600.17496546ff2f9c000000500a3b0863c0801d02b4bb6f7e0b3C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\MSHTML.dllf8cea495-973e-11e4-aa05-b8ac6fff8c88

 

CodeIntegrity Errors:
===================================
  Date: 2014-03-02 21:48:22.499
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-03-02 21:48:22.328
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-03-02 21:46:09.381
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-03-02 21:46:09.248
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-03-02 21:40:13.797
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-03-02 21:40:13.641
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-03-02 21:31:35.396
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-03-02 21:31:35.240
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-03-02 21:25:25.137
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-03-02 21:25:24.981
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

=========================== Installed Programs ============================
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.134 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
AMD Wireless Display v3.0 (Version: 1.0.0.14 - Advanced Micro Devices, Inc.) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.15 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{122ADF8C-DDA1-480C-9936-C88F2825B265}) (Version: 2.1.9 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{6A76BEAF-6D1F-4273-A79B-DA8410A2E56B}) (Version: 5.2.0.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CANON iMAGE GATEWAY MyCamera Download Plugin (HKLM-x32\...\MyCamera Download Plugin) (Version: 3.1.1.2 - Canon Inc.)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (HKLM-x32\...\CANON iMAGE GATEWAY Task) (Version: 1.9.0.9 - Canon Inc.)
Canon MOV Decoder (HKLM-x32\...\Canon MOV Decoder) (Version: 1.8.0.7 - Canon Inc.)
Canon MOV Encoder (HKLM-x32\...\Canon MOV Encoder) (Version: 1.7.0.3 - Canon Inc.)
Canon MovieEdit Task for ZoomBrowser EX (HKLM-x32\...\MovieEditTask) (Version: 3.8.0.5 - Canon Inc.)
Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX (HKLM-x32\...\EOS Video Snapshot Task) (Version: 1.0.0.10 - Canon Inc.)
Canon Utilities ZoomBrowser EX (HKLM-x32\...\ZoomBrowser EX) (Version: 6.7.2.33 - Canon Inc.)
Canon ZoomBrowser EX Memory Card Utility (HKLM-x32\...\ZoomBrowser EX Memory Card Utility) (Version: 1.5.1.10 - Canon Inc.)
Catalyst Control Center InstallProxy (x32 Version: 2010.0517.1742.29870 - ATI Technologies, Inc.) Hidden
Cisco WebEx Meetings (HKLM-x32\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
Creative Audio Control Panel (HKLM-x32\...\AudioCS) (Version: 3.00 - Creative Technology Limited)
Creative Software AutoUpdate (HKLM-x32\...\Creative Software AutoUpdate) (Version: 1.40 - Creative Technology Limited)
Creative Sound Blaster Properties x64 Edition (HKLM-x32\...\Creative Sound Blaster Properties x64 Edition) (Version: 1.02 - Creative Technology Limited)
Critical Update for Microsoft Visual Studio 2010 Professional - ENU (KB2938807) (HKLM-x32\...\{D6B15AE6-B052-363E-B6BB-C4714CBA6509}.KB2938807) (Version: 1 - Microsoft Corporation)
Crystal Reports for Visual Studio (x32 Version: 12.51.0.240 - SAP) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB2956207) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{0E5D2277-B9CB-4FD2-92B7-7D145B0CE418}) (Version:  - Microsoft)
Definition Update for Microsoft Office 2010 (KB2956207) 32-Bit Edition (HKLM-x32\...\{91140000-0057-0000-0000-0000000FF1CE}_Office14.VISIOR_{0E5D2277-B9CB-4FD2-92B7-7D145B0CE418}) (Version:  - Microsoft)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
GDR 5520 for SQL Server 2008 (KB2977321) (64-bit) (HKLM\...\KB2977321) (Version: 10.3.5520.0 - Microsoft Corporation)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6227.252 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Officejet Pro 8600 Basic Device Software (HKLM\...\{791A06E2-340F-43B0-8FAB-62D151339362}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Support Solutions Framework (HKLM-x32\...\{FC3C2B77-6800-48C6-A15D-9D1031130C16}) (Version: 11.51.0049 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0001 - Microsoft) Hidden
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.0.1014 - Intel Corporation)
Internet Explorer (x32 Version: 8 - Microsoft Corporation) Hidden
iTunes (HKLM\...\{840A3BAA-4C68-4581-9C7A-6F8D6CF531B9}) (Version: 10.6.3.25 - Apple Inc.)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Logitech Harmony Remote Software 7 (HKLM-x32\...\{5C6F884D-680C-448B-B4C9-22296EE1B206}) (Version: 7.7.0.0 - Logitech)
Logitech Harmony Remote Software 7 (x32 Version: 7.7.0.0 - Logitech) Hidden
Malwarebytes Anti-Malware version 2.1.4.1018 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.4.1018 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft  File Transfer Manager (HKLM-x32\...\{4C8169AB-B6C1-413B-81B6-73B77127D82F}) (Version: 5.00.34 - Microsoft)
Microsoft .NET Framework 4 Multi-Targeting Pack (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (x32 Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft ASP.NET MVC 2 - Visual Studio 2010 Tools (HKLM-x32\...\{40416836-56CC-4C0E-A6AF-5C34BADCE483}) (Version: 2.0.50217.0 - Microsoft Corporation)
Microsoft ASP.NET MVC 2 (HKLM-x32\...\{DD8FF2F3-0D97-4CF3-AF78-FA0E1B242244}) (Version: 2.0.60926.0 - Microsoft Corporation)
Microsoft Help Viewer 1.1 (HKLM\...\Microsoft Help Viewer 1.1) (Version: 1.1.40219 - Microsoft Corporation)
Microsoft Help Viewer 1.1 (Version: 1.1.40219 - Microsoft Corporation) Hidden
Microsoft Money Plus (HKLM-x32\...\Money2008b) (Version: 17 - Microsoft)
Microsoft Money Shared Libraries (x32 Version: 17.0.0.3817 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Visio 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Visio MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Silverlight 3 SDK (HKLM-x32\...\{2012098D-EEE9-4769-8DD3-B038050854D4}) (Version: 3.0.40818.0 - Microsoft Corporation)
Microsoft Silverlight 4 SDK (HKLM-x32\...\{05855322-BE43-41FE-B583-D3AE0C326D58}) (Version: 4.0.50826.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2008 (64-bit) (HKLM\...\Microsoft SQL Server 10 Release) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2008 (64-bit) (Version:  - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Browser (HKLM-x32\...\{C688457E-03FD-4941-923B-A27F4D42A7DD}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Common Files (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Database Engine Services (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Database Engine Shared (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Native Client (HKLM\...\{2738C4AA-420E-4E13-ADEF-B5AB250E3EF1}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 Data-Tier Application Framework (HKLM-x32\...\{BC537AE0-88AF-47ED-B762-33B0D62B5188}) (Version: 10.50.1750.9 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 Data-Tier Application Project (HKLM-x32\...\{7A56D81D-6406-40E7-9184-8AC1769C4D69}) (Version: 10.50.1750.9 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 Management Objects (HKLM-x32\...\{77F1F8AD-51B8-4490-AEEC-BF480073E0FC}) (Version: 10.50.1750.9 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 Management Objects (x64) (HKLM\...\{EAEBF166-B06A-4D7F-BAF7-6615303D5C7C}) (Version: 10.50.1750.9 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 Transact-SQL Language Service (HKLM-x32\...\{09C52940-A4D1-4409-A7CC-1AAE630CF578}) (Version: 10.50.1750.9 - Microsoft Corporation)
Microsoft SQL Server 2008 RsFx Driver (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 Setup Support Files  (HKLM\...\{393CA5BF-0362-42FD-ABC2-BA9D22EF925E}) (Version: 10.3.5520.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (HKLM\...\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Database Publishing Wizard 1.4 (HKLM-x32\...\{ACE28263-76A4-4BF5-B6F4-8BD719595969}) (Version: 10.1.2512.8 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (HKLM-x32\...\{877B76B2-F83F-4F5A-B28D-3F398641ADB6}) (Version: 10.50.1750.9 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (x64) (HKLM\...\{1E6ED082-E32D-4B2B-8B6A-70B094815135}) (Version: 10.50.1750.9 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{0826F9E4-787E-481D-83E0-BC6A57B056D5}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft Sync Framework Runtime v1.0 SP1 (x64) (HKLM\...\{8438EC02-B8A9-462D-AC72-1B521349C001}) (Version: 1.0.3010.0 - Microsoft Corporation)
Microsoft Sync Framework SDK v1.0 SP1 (HKLM-x32\...\{0E3DFC64-CC49-4BE2-8C9C-58EF129675DB}) (Version: 1.0.3010.0 - Microsoft Corporation)
Microsoft Sync Framework Services v1.0 SP1 (x64) (HKLM\...\{034106B5-54B7-467F-B477-5B7DBB492624}) (Version: 1.0.3010.0 - Microsoft Corporation)
Microsoft Sync Services for ADO.NET v2.0 SP1 (x64) (HKLM\...\{1D1CEEF8-3741-45BD-8E77-963E1DEBDDD3}) (Version: 2.0.3010.0 - Microsoft Corporation)
Microsoft Team Foundation Server 2010 Object Model - ENU (HKLM\...\Microsoft Team Foundation Server 2010 Object Model - ENU) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Team Foundation Server 2010 Object Model - ENU (Version: 10.0.40219 - Microsoft Corporation) Hidden
Microsoft Visio Professional 2010 (HKLM-x32\...\Office14.VISIOR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Visual C++  Compilers 2010 Standard - enu - x64 (Version: 10.0.40219 - Microsoft Corporation) Hidden
Microsoft Visual C++  Compilers 2010 Standard - enu - x86 (x32 Version: 10.0.40219 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (HKLM-x32\...\{a0fe116e-9a8a-466f-aee0-625cb7c207e3}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}) (Version: 8.0.58299 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4974 (HKLM-x32\...\{B7E38540-E355-3503-AFD7-635B2F2F76E1}) (Version: 9.0.30729.4974 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Designtime - 10.0.30319 (HKLM\...\{F5079164-1DB9-3BDA-853B-F78AF67CE071}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Runtime - 10.0.40219 (HKLM\...\{1C7C8AAF-A16D-32E8-89E5-F6D165DE0BCE}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Runtime - 10.0.40219 (HKLM-x32\...\{5D9ED403-94DE-3BA0-B1D6-71F4BDA412E6}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual F# 2.0 Runtime (HKLM-x32\...\{85467CBC-7A39-33C9-8940-D72D9269B84F}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools (HKLM-x32\...\{14DD7530-CCD2-3798-B37D-3839ED6A441C}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Office Developer Tools (x64) (Version: 10.0.40219 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Professional - ENU (HKLM-x32\...\Microsoft Visual Studio 2010 Professional - ENU) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual Studio 2010 Professional - ENU (x32 Version: 10.0.40219 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Service Pack 1 (HKLM-x32\...\Microsoft Visual Studio 2010 Service Pack 1) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Service Pack 1 (x32 Version: 10.0.40219 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 SharePoint Developer Tools (x32 Version: 10.0.40219 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Microsoft Visual Studio Macro Tools (HKLM-x32\...\Microsoft Visual Studio Macro Tools) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual Studio Macro Tools (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Norton Security Suite (HKLM-x32\...\N360) (Version: 21.7.0.11 - Symantec Corporation)
NVIDIA Control Panel 332.17 (Version: 332.17 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 332.17 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 332.17 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.29.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.29.0 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.142.992 - NVIDIA Corporation) Hidden
PowerChute Personal Edition 3.0.2 (HKLM-x32\...\{8ED262EE-FC73-47A9-BB86-D92223246881}) (Version: 3.0.2 - Schneider Electric)
Remote Control USB Driver (HKLM-x32\...\{8471021C-F529-43DE-84DF-3612E10F58C4}) (Version: 2.3.2.317 - )
Secure Online Account Numbers (x32 Version: 2.0.2.0 - Discover) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0057-0000-0000-0000000FF1CE}_Office14.VISIOR_{359ADBEC-068A-4CC9-9174-77AB8EDB867A}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Service Pack 3 for SQL Server 2008 (KB2546951) (64-bit) (HKLM\...\KB2546951) (Version: 10.3.5500.0 - Microsoft Corporation)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
SmartView 3.2 (HKLM-x32\...\{84BADC50-D914-48D1-897F-BF2D8A5FCD1A}) (Version: 3.2.1 - Fluke)
Sql Server Customer Experience Improvement Program (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
thinkorswim from TD AMERITRADE (HKLM-x32\...\thinkorswim from TD AMERITRADE) (Version:  - TD AMERITRADE, Inc.)
TurboTax 2010 (HKLM-x32\...\TurboTax 2010) (Version:  - Intuit, Inc)
TurboTax 2010 wiliper (x32 Version: 010.000.1266 - Intuit Inc.) Hidden
TurboTax 2010 WinPerFedFormset (x32 Version: 010.000.4495 - Intuit Inc.) Hidden
TurboTax 2010 WinPerReleaseEngine (x32 Version: 010.000.0501 - Intuit Inc.) Hidden
TurboTax 2010 WinPerTaxSupport (x32 Version: 010.000.0216 - Intuit Inc.) Hidden
TurboTax 2010 wrapper (x32 Version: 010.000.0157 - Intuit Inc.) Hidden
TurboTax 2011 (HKLM-x32\...\TurboTax 2011) (Version:  - Intuit, Inc)
TurboTax 2011 wiliper (x32 Version: 011.000.1639 - Intuit Inc.) Hidden
TurboTax 2011 WinPerFedFormset (x32 Version: 011.000.2999 - Intuit Inc.) Hidden
TurboTax 2011 WinPerReleaseEngine (x32 Version: 011.000.0495 - Intuit Inc.) Hidden
TurboTax 2011 WinPerTaxSupport (x32 Version: 011.000.0214 - Intuit Inc.) Hidden
TurboTax 2011 wrapper (x32 Version: 011.000.0121 - Intuit Inc.) Hidden
TurboTax 2012 (HKLM-x32\...\TurboTax 2012) (Version: 2012.0 - Intuit, Inc)
TurboTax 2012 wiliper (x32 Version: 012.000.1416 - Intuit Inc.) Hidden
TurboTax 2012 WinPerFedFormset (x32 Version: 012.000.2114 - Intuit Inc.) Hidden
TurboTax 2012 WinPerReleaseEngine (x32 Version: 012.000.0451 - Intuit Inc.) Hidden
TurboTax 2012 WinPerTaxSupport (x32 Version: 012.000.0179 - Intuit Inc.) Hidden
TurboTax 2012 wrapper (x32 Version: 012.000.0127 - Intuit Inc.) Hidden
Update for Microsoft Access 2010 (KB2837601) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{53FAC141-5C6B-4F97-ABC4-E635ABBC59E5}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.VISIOR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{91140000-0057-0000-0000-0000000FF1CE}_Office14.VISIOR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{91140000-0057-0000-0000-0000000FF1CE}_Office14.VISIOR_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.VISIOR_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{91140000-0057-0000-0000-0000000FF1CE}_Office14.VISIOR_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{91140000-0057-0000-0000-0000000FF1CE}_Office14.VISIOR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.VISIOR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{91140000-0057-0000-0000-0000000FF1CE}_Office14.VISIOR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{91140000-0057-0000-0000-0000000FF1CE}_Office14.VISIOR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{91140000-0057-0000-0000-0000000FF1CE}_Office14.VISIOR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.VISIOR_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{91140000-0057-0000-0000-0000000FF1CE}_Office14.VISIOR_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{91140000-0057-0000-0000-0000000FF1CE}_Office14.VISIOR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.VISIOR_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{91140000-0057-0000-0000-0000000FF1CE}_Office14.VISIOR_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{91140000-0057-0000-0000-0000000FF1CE}_Office14.VISIOR_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.VISIOR_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.VISIOR_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2920813) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{74BC74BD-9032-4646-B248-F9F45E6D1326}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2920813) 32-Bit Edition (HKLM-x32\...\{91140000-0057-0000-0000-0000000FF1CE}_Office14.VISIOR_{74BC74BD-9032-4646-B248-F9F45E6D1326}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956141) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{53FDC948-3ABA-4BDE-BCEB-F1465C93D91C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956141) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.VISIOR_{53FDC948-3ABA-4BDE-BCEB-F1465C93D91C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{82148027-13B5-4920-97F3-6A44A29B83D0}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.VISIOR_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956128) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{FC666DD5-8A58-401B-9B1E-2CBB451932E8}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956203) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{4C42857F-202A-4CB2-8FF7-74624CE22318}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.VISIOR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2878283) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{174382ED-333C-4C27-81BB-27288080CA16}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2878283) 32-Bit Edition (HKLM-x32\...\{91140000-0057-0000-0000-0000000FF1CE}_Office14.VISIOR_{174382ED-333C-4C27-81BB-27288080CA16}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-0054-0409-0000-0000000FF1CE}_Office14.VISIOR_{A5659197-BDB5-467F-A71A-1B817DDD7BDD}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Visual Studio 2010 Prerequisites - English (HKLM\...\{662014D2-0450-37ED-ABAE-157C88127BEB}) (Version: 10.0.40219 - Microsoft Corporation)
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{112C23F2-C036-4D40-BED4-0CB47BF5555C}) (Version: 4.0.8080.0 - Microsoft Corporation)
WCF RIA Services V1.0 SP1 (HKLM-x32\...\{D9E6001A-5DC3-4620-AF7A-80B6CD48645D}) (Version: 4.1.60114.0 - Microsoft Corporation)
Web Deployment Tool (HKLM\...\{0F37D969-1260-419E-B308-EF7D29ABDE20}) (Version: 1.1.0618 - Microsoft Corporation)
WhoCrashed 5.02 (HKLM\...\WhoCrashed_is1) (Version:  - Resplendence Software Projects Sp.)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger Companion Core (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 22%
Total physical RAM: 8182.93 MB
Available physical RAM: 6358.96 MB
Total Pagefile: 16364.04 MB
Available Pagefile: 13659.87 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.44 MB

 

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:918.76 GB) (Free:717.67 GB) NTFS

 

========================= Users: ========================================

User accounts for \\MATTERHORN

Administrator            xxxx Guest                   
yyyy ffff

 

**** End of log ****

 

 

Added Specy:

http://speccy.piriform.com/results/Qr2K0bybYqAvO4Dy2CMN5lI


Edited by sander66, 11 April 2015 - 04:18 PM.


#5 passacaglia

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Posted 11 April 2015 - 06:57 PM

That's really a long log to analyze. I guess moderator would be doing that since he asked for it.

 

In the meantime you could check your OS partition, which by default is C:

 

If the message you got is that Windows cannot find a file I think a system file check would be a reasonable start. If all system files are OK the problem won't be very serious.

 

From an elevated command screen type sfc /scannow

 

Malicious software will often attempt to replace core system files with modified versions in an effort to take control of the system. The System File Checker can be used to verify the integrity of the Windows system files. If any of the files are found to be missing or corrupt, they will be replaced.

 

After this, in the same cmd window, type: chkdsk c: /r

 

This will scan the whole drive including empty space and should repair any problems in the drive,

 

Finally it won't hurt to defrag the drive. You can use the Windows defragmenter by clicking on Computer, placing your mouse in the drive C: bar and give it a right-click. Choose Properties (last item at the bottom), then click on the Tools tab and 3 options will appear. You will choose "defragment"

 

These last two items will take time, but your drive C performance will improve.

 

After each process finishes (sfc /scannow and defragment) reboot your computer. It's amazing how many fixes rebooting can do.

 

DO NOT RUN ANY REGISTRY CLEANER. They can do more harm than good since you don´t know which files might get cleaned and that Windows, for some specific purpose, uses those files. A few extra files in your registry won't slow you down. They usually weigh very little (in the Kb's range).

 

And then let's see if windows still cannot find that file. There is software that checks .dll files which is most probably the file windows is looking for.

 

If the computer works fine without that file then use it normally. By the way, it's recommendable to check the system files and to defragment in Safe Mode. Also you could turn off your antivirus and antimalware during these processes so nothing gets written to the drive while you are checking and defragmenting it. I hope this helps. In the meantime we can wait for Moderator's analysis. But the problem might have gone away with these simple tasks.



#6 passacaglia

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Posted 11 April 2015 - 07:20 PM

If the problem doesn't go away you could check if the system files have signature. They should.

 

If you still have time and haven't called it quits go back to the ol' black elevated command screen. Type >sigverif

 

Incorrect device drivers can also cause quite a few problems. To see which drivers are installed, Type>driverquery

 

Finally you may want to know what tasks are running in your Windows OS. Type>tasklist   Now, this command has many options like, for example, if you type >"tasklist -m" you will see all the .dll files involved in a task. If you type >"tasklist -svc" it will tell you what services support that task.

 

I know there are more but I`m not an expert. You could type>"tasklist -?" and see if the whole list pops up.



#7 sander66

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Posted 11 April 2015 - 07:52 PM

sfc /scannow did not bring any issues to daylight

Windows Resource Protection did not find any integrity violations.

 

chkdsk found some issues:

The master file table's (MFT) BITMAP attribute is incorrect

The Volume Bitmap is incorrect

Windows found problems with the file system

Run CHKDSK /F to fix



#8 passacaglia

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Posted 11 April 2015 - 08:25 PM

Run chkdsk /r

 

Then reboot

 

Then defragment the drive

 

Check to see if the problem persists

 

Remember: CHKDSK /R


Edited by passacaglia, 11 April 2015 - 08:31 PM.


#9 jhayz

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Posted 11 April 2015 - 08:25 PM

I would suggest removing removing Norton completely using their removal tool then check the difference. Then complete the steps on checkdisk command as provided by the window user interface result as suggested. Post then the log result next time please.


Tekken
 


#10 passacaglia

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Posted 11 April 2015 - 09:24 PM

If you think your problem is caused by Norton, I would uninstall it using Revo Uninstaller Pro or IObit Uninstaller. The Norton uninstaller could leave things behind. Just like the Windows uninstall program.

 

Having fully uninstalled Norton:

 

Check if you still have the "system cannot find etc."

 

If you still have the problem, Norton has nothing to do with it.

 

Reinstall Norton and check if the Norton problem is solved.

 

If it is not, maybe Norton and Windows are searching for the same file. Do they specify which is the file they can't find?



#11 passacaglia

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Posted 11 April 2015 - 09:37 PM

If, as you mentioned, sfc /scannow found no integrity violations then the system files are OK.

 

Try using the AVG Tuneup Utilities. You get a 15 days free trial and it might fix the problem.



#12 hamluis

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Posted 12 April 2015 - 06:58 AM

If, as you mentioned, sfc /scannow found no integrity violations then the system files are OK.

 

Try using the AVG Tuneup Utilities. You get a 15 days free trial and it might fix the problem.

 

BC does NOT support the use of registry cleaners/optimizers...please do not suggest such as a "solution" to any situation posted at this website.

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

 

Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

 

Louis



#13 sander66

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Posted 12 April 2015 - 08:53 AM

My current situation is as follows at this point:

- computer appears to behave normal

- can reboot, login,...

 

I still can't start Norton. I will take a long time during the Norton startup until reporting Error 8504, 101



#14 hamluis

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Posted 12 April 2015 - 09:14 AM

Uninstall Norton, attempt to install MS Security Essentials, as a test.  If you have no problems installing MSE, then reinstall the Symantec app, since you seem to prefer it.

 

Louis



#15 passacaglia

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Posted 12 April 2015 - 10:25 AM

Louis:

 

Further up on the thread, yesterday at 08:57 PM I wrote:

 

"DO NOT RUN ANY REGISTRY CLEANER. They can do more harm than good since you don´t know which files might get cleaned and that Windows, for some specific purpose, uses those files. A few extra files in your registry won't slow you down. They usually weigh very little (in the Kb's range)."

 

Why did I recommend AVG TuneUp?

 

True, they have a registry cleaner. But they have a host of other items also which can help the computer in this situation. Like cleaning junk, check all drives to see if a defrag is needed, browser issues, etc.

 

AVG is no small startup company. They should know full well the consequences of an aggressive registry cleanup. So I believe they won't do that in that way. Just like combofix it would delete or change obvious problems and wouldn't fiddle with other stuff in that first run.

 

Have I redeemed myself Louis??






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