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I think I have a virus, may have caused dead hard drive??


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#1 Mansley

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Posted 11 April 2015 - 02:27 PM

First of all Hi, I'm new to this forum and it looks like a great place. So basically my computer has been acting very strange lately. It all started a couple days ago when I needed to use internet explorer for a website to work properly. Somehow it had been corrupted (I believe I tried to uninstall it a long time ago) and after trying over and over to reinstall it I found this tool. http://www.majorgeeks.com/files/details/tweaking_com_repair_internet_explorer.html I ran it and it fixed my internet explorer like a charm but this is where things started getting strange. I started getting errors when opening programs, my windows explorer (not the browser) started hanging up, and it crashed once completely. Then I noticed that my F drive which is my largest general storage drive was completely gone. Windows can no longer recognize this drive in any computer. I tried hiren's boot disk's tools and Ultimate boot CD tools to try to recover this drive. Bios and the programs on these boot cds are able to recognize this drive but are unable to interact with it at all. So after all that I ran a scan with malwarebytes and kaspersky total security both of which found issues (I just did a scan 10 days ago with no problems at all). My computer is still acting generally strange. It is more sluggish than it has ever been, my cpu usuage is at a constant 10-20%, and for some reason when I am playing a game or something typing will be super slow especially in skype. It takes about 5 minutes for it to type a sentence sometimes after I press the keys. I really don't know whats going on could this be a virus that wasn't fixed with the scans? And if a virus did cause my harddrive to fail is there any way to recover it? Or is this all just coincidence and being caused because my harddrive just happened to fail? I ran a scan with HIjackthis which is how I found out about this website, I'll post the results. Not sure if it will help or not. Thanks in advance!
Attached File  hijackthis.log   12.26KB   2 downloads



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#2 nasdaq

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Posted 13 April 2015 - 08:12 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
POST THE LOG FOR MY REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===


How is the computer running?
Wait for further instructions.

#3 nasdaq

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Posted 19 April 2015 - 07:33 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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