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Only Internet Explorer 64 Will Connect to Internet All Others Fail


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8 replies to this topic

#1 Trexer0

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Posted 11 April 2015 - 01:21 PM

I am using Windows 7 Home Premium 64

 

I am attempting to fix my sister's laptop which I physically have in my possession. Three months ago she started having trouble connecting to the internet. I'm not aware of any unusual activity that preceded the trouble. Specifically I can only connect to the internet with Internet Explorer 64. No other program can connect to the internet. Not internet explorer 32, Firefox, Windows Update, Norton Internet Security or any other program I've attempted. My problem seems similar to another user a few years ago http://www.bleepingcomputer.com/forums/t/444954/can-only-connect-to-the-web-with-internet-explorer-64-bit-cannot-connect-with-firefox-or-internet-explorer/?p=2619448 I feel this is the appropriate forum for this considering this person's experience.

 

I've spent a few hours trying to troubleshoot this and so far have made no progress. Here is what I have attempted.

 

Disabling Norton Internet Security

Disabling Windows Firewall

Reverting to an earlier restore point

Various command prompts to flushdns, winsock reset

Running Windows with only microsoft services

Completing antivirus/malware scans using:

Norton Internet Security

SUPERAntiSpyware - 0 threats identified

HouseCall - No threats detected

Malwarevytes Anti-Malware - Only tracking cookies found

 



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#2 Broni

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Posted 11 April 2015 - 02:46 PM

Welcome aboard p22002758.gif

 

Same problem in safe mode with networking?

How to start Windows in Safe Mode


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#3 Trexer0

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Posted 11 April 2015 - 02:59 PM

Thanks for helping me out.

 

The problem persists in Safe Mode with networking



#4 Broni

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Posted 11 April 2015 - 03:16 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#5 adamforum

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Posted 11 April 2015 - 04:11 PM

Hi Trexer0,

 

Your problem description jogged my memory of behavior I had observed last year while I was updating (and testing) the code for a layered service provider (LSP) module.  LSPs are basically shims that be added on top of the windows networking stack to easily bolt on additional functionality.  I believe Microsoft finally deprecated their use in Windows 8x (or maybe it was later versions of Win7...I don't remember) due to their perpetual abuse by malware.  Anyways, I saw similar behavior where 64-bit applications continued to work, while 32-bit applications failed.  The exception (in Win8x) was that 32-bit "apps" (note an "app" is the metro thing Win8x runs and is different than the traditional desktop applications that also run under Win8x) would also function correctly.  After some debugging I concluded that "apps" are exempt from LSPs (hence the deprecation designation).

 

The bottom line, I'd recommend taking a close look at output of:

cmd>  netsh winsock show catalog

 

Maybe some legitimate software accidentally broke the LSP chain or perhaps some malware wedged itself in there.

 

Google will probably be your best friend on this one.

 

Good luck,

A



#6 Trexer0

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Posted 11 April 2015 - 05:50 PM

Security Check Log

 

 Results of screen317's Security Check version 1.00 
 Windows 7  x64 (UAC is enabled) 
 Out of date service pack!!
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 8 Update 25 
 Java version 32-bit out of Date!
  Adobe Flash Player 15.0.0.246 Flash Player out of Date! 
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox 34.0.5 Firefox out of Date! 
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 4%
````````````````````End of Log``````````````````````
 

 

Farbar Service Scanner

 

Farbar Service Scanner Version: 17-01-2015
Ran by Kylie (administrator) on 11-04-2015 at 13:30:45
Running from "C:\Users\Kylie\Downloads"
Microsoft Windows 7 Home Premium   (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Attempt to access Local Host IP returned error: Localhost is blocked: Other errors
LAN connected.
Attempt to access Google IP returned error. Other errors
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****

 

MiniToolBox

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Kylie (administrator) on 11-04-2015 at 13:32:06
Running from "C:\Users\Kylie\Downloads"
Microsoft Windows 7 Home Premium   (X64)
Model: Aspire 5740 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Atheros AR5B93 Wireless Network Adapter = Wireless Network Connection (Connected)
Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Kylie-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : gv.shawcable.net
                                       cg.shawcable.net

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR5B93 Wireless Network Adapter
   Physical Address. . . . . . . . . : C4-17-FE-6C-9F-7F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b5a8:3fba:3dbb:9c1b%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : April-11-15 1:01:24 PM
   Lease Expires . . . . . . . . . . : April-11-15 2:19:05 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 331618302
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-FE-89-91-00-26-2D-86-C5-90
   DNS Servers . . . . . . . . . . . : 64.59.144.16
                                       64.59.150.132
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gv.shawcable.net
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : 00-26-2D-86-C5-90
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{E8AE124F-EE69-4D05-8695-0E1D77A4FF10}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2066:25c6:3f57:fffb(Preferred)
   Link-local IPv6 Address . . . . . : fe80::2066:25c6:3f57:fffb%14(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  pd1nsc1.st.vc.shawcable.net
Address:  64.59.144.16

Name:    google.com
Addresses:  2607:f8b0:400a:803::1004
   173.194.33.102
   173.194.33.96
   173.194.33.99
   173.194.33.100
   173.194.33.98
   173.194.33.110
   173.194.33.97
   173.194.33.101
   173.194.33.105
   173.194.33.103
   173.194.33.104

Ping request could not find host google.com. Please check the name and try again.
Server:  pd1nsc1.st.vc.shawcable.net
Address:  64.59.144.16

Name:    yahoo.com
Addresses:  98.139.183.24
   206.190.36.45
   98.138.253.109

Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...c4 17 fe 6c 9f 7f ......Atheros AR5B93 Wireless Network Adapter
 11...00 26 2d 86 c5 90 ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.4     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.4    281
      192.168.0.4  255.255.255.255         On-link       192.168.0.4    281
    192.168.0.255  255.255.255.255         On-link       192.168.0.4    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.4    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.4    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:9d38:90d7:2066:25c6:3f57:fffb/128
                                    On-link
 13    281 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::2066:25c6:3f57:fffb/128
                                    On-link
 13    281 fe80::b5a8:3fba:3dbb:9c1b/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/11/2015 05:51:45 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd.manifest.

Error: (04/11/2015 05:43:31 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/11/2015 05:43:28 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/11/2015 05:43:25 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/11/2015 05:43:23 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (04/11/2015 01:45:53 AM) (Source: Microsoft-Windows-User Profiles Service) (User: Kylie-PC)
Description: Windows cannot delete the profile directory C:\Users\TEST. This error may be caused by files in this directory being used by another program.

 DETAIL - The directory is not empty.

Error: (04/10/2015 08:36:14 PM) (Source: Application Error) (User: )
Description: Faulting application name: CALMAIN.exe, version: 8.1.0.14, time stamp: 0x433d11f9
Faulting module name: msvcrt.dll, version: 7.0.7600.16930, time stamp: 0x4eeaf834
Exception code: 0xc0000005
Fault offset: 0x00009966
Faulting process id: 0xc50
Faulting application start time: 0xCALMAIN.exe0
Faulting application path: CALMAIN.exe1
Faulting module path: CALMAIN.exe2
Report Id: CALMAIN.exe3

Error: (04/10/2015 08:29:48 PM) (Source: Greg_Service) (User: )
Description: Service failed on start: Cannot allocate socket.

Error: (04/10/2015 08:12:03 PM) (Source: Greg_Service) (User: )
Description: Service failed on start: Cannot allocate socket.

Error: (03/28/2015 07:46:11 PM) (Source: Application Error) (User: )
Description: Faulting application name: CALMAIN.exe, version: 8.1.0.14, time stamp: 0x433d11f9
Faulting module name: msvcrt.dll, version: 7.0.7600.16930, time stamp: 0x4eeaf834
Exception code: 0xc0000005
Fault offset: 0x00009966
Faulting process id: 0xa30
Faulting application start time: 0xCALMAIN.exe0
Faulting application path: CALMAIN.exe1
Faulting module path: CALMAIN.exe2
Report Id: CALMAIN.exe3

System errors:
=============
Error: (04/11/2015 00:56:23 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (04/11/2015 00:56:23 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (04/11/2015 00:56:13 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (04/11/2015 00:56:05 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (04/11/2015 00:55:51 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
discache
mwlPSDFilter
mwlPSDNServ
mwlPSDVDisk
SASDIFSV
SASKUTIL
spldr
Wanarpv6

Error: (04/11/2015 11:37:42 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070490: Windows 7 Service Pack 1 for x64-based Systems (KB976932).

Error: (04/11/2015 03:15:27 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070490: Windows 7 Service Pack 1 for x64-based Systems (KB976932).

Error: (04/11/2015 01:48:44 AM) (Source: Service Control Manager) (User: )
Description: The Norton Internet Security service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (04/11/2015 01:42:30 AM) (Source: DCOM) (User: )
Description: {FBA44040-BD27-4A09-ACC8-C08B7C723DCD}

Error: (04/11/2015 01:32:16 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Microsoft Office Sessions:
=========================

 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
Acer Arcade Deluxe (HKLM-x32\...\InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 3.0.7112 - CyberLink Corp.)
Acer Arcade Deluxe (x32 Version: 3.0.7112 - CyberLink Corp.) Hidden
Acer Backup Manager (HKLM-x32\...\InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.29 - NewTech Infosystems)
Acer Crystal Eye webcam Ver:1.1.124.1120 (HKLM-x32\...\{D0ACE89D-EC7F-470F-80BE-4C98ED366B32}) (Version: 1.1.124.1120 - Chicony Electronics Co.,Ltd.)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 4.05.3004 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3005 - Acer Incorporated)
Acer Games (HKLM-x32\...\WildTangent acer Master Uninstall) (Version: 1.0.0.71 - WildTangent)
Acer GridVista (HKLM-x32\...\GridVista) (Version: 3.01.0730 - Acer Inc.)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.02.3006 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.5.0715 - Acer Incorporated)
Acer Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.01.3017 - Acer Incorporated)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.5.1.17730 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 2.5.1.17730 - Adobe Systems Inc.) Hidden
Adobe Digital Editions (HKLM-x32\...\Digital Editions) (Version:  - )
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Reader 9.5.0 MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-A91000000001}) (Version: 9.5.0 - Adobe Systems Incorporated)
Aimersoft DVD Ripper(Build 3.0.0.2) (HKLM-x32\...\Aimersoft DVD Ripper_is1) (Version:  - Aimersoft Software)
Alcor Micro USB Card Reader (HKLM-x32\...\InstallShield_{DBCE1208-433D-4D3E-A26A-CB1B5E71A8F5}) (Version: 1.4.17.35005 - Alcor Micro Corp.)
Alcor Micro USB Card Reader (x32 Version: 1.4.17.35005 - Alcor Micro Corp.) Hidden
AnswerWorks 5.0 English Runtime (HKLM-x32\...\{DBCC73BA-C69A-4BF5-B4BF-F07501EE7039}) (Version: 5.0.7 - Vantage Software Technologies)
Apple Application Support (HKLM-x32\...\{553255F3-78FD-40F1-A6F8-6882140265FE}) (Version: 1.2.1 - Apple Inc.)
Backup Manager Basic (x32 Version: 2.0.0.29 - NewTech Infosystems) Hidden
Black's Digital Solution Studio (HKLM-x32\...\{CA8B0FB9-69D0-4B50-8342-7CF0C96F10E6}) (Version: 2.6.8.704 - Black's Photography)
Broadcom Gigabit NetLink Controller (HKLM\...\{A325B368-A9EC-40EF-A95C-9DEAD3683AE3}) (Version: 12.33.03 - Broadcom Corporation)
BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden
Canon Camera Access Library (HKLM-x32\...\CAL) (Version: 8.1.1.17 - )
Canon Camera Support Core Library (HKLM-x32\...\CSCLIB) (Version: 7.3.1.6 - )
Canon Camera Window DC_DV 5 for ZoomBrowser EX (HKLM-x32\...\CameraWindowDVC5) (Version: 5.4.5.17 - )
Canon Camera Window DC_DV 6 for ZoomBrowser EX (HKLM-x32\...\CameraWindowDVC6) (Version: 6.2.0.8 - )
Canon Camera Window MC 6 for ZoomBrowser EX (HKLM-x32\...\CameraWindowMC) (Version: 6.1.0.7 - )
Canon G.726 WMP-Decoder (HKLM-x32\...\Canon G.726 WMP-Decoder) (Version: 1.0.1.3 - )
Canon MovieEdit Task for ZoomBrowser EX (HKLM-x32\...\MovieEditTask) (Version: 2.2.0.13 - )
Canon PhotoRecord (HKLM-x32\...\{0878E100-C0BB-41E8-B4C6-C486B61FDA7B}) (Version: 02.01.00069 - Cisra)
Canon RAW Image Task for ZoomBrowser EX (HKLM-x32\...\RAW Image Task) (Version: 2.3.0.11 - )
Canon RemoteCapture Task for ZoomBrowser EX (HKLM-x32\...\InstallShield_{28291BD5-92D2-4685-82DC-CCA925C53CCA}) (Version: 1.1 - Canon)
Canon RemoteCapture Task for ZoomBrowser EX (HKLM-x32\...\RemoteCaptureTask) (Version: 1.5.0.5 - )
Canon Utilities EOS Utility (HKLM-x32\...\EOS Utility) (Version: 1.0.3.17 - )
Canon Utilities PhotoStitch (HKLM-x32\...\PhotoStitch) (Version: 3.1.17.41 - )
Canon Utilities ZoomBrowser EX (HKLM-x32\...\ZoomBrowser EX) (Version: 5.6.0.27 - )
ceInvigExam (HKLM-x32\...\InstallShield_{703157DC-5703-4C74-8E26-3C7BABF055BB}) (Version: 1.00.0005 - TDA Inc.)
ceInvigExam (x32 Version: 1.00.0005 - TDA Inc.) Hidden
Click to Call with Skype (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.6.8153 - Skype Technologies S.A.)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Copy (x32 Version: 130.0.366.000 - Hewlett-Packard) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (x32 Version: 140.0.77.000 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 130.0.372.000 - Hewlett-Packard) Hidden
DJ_AIO_05_F4400_Software_Min (x32 Version: 130.0.448.000 - Hewlett-Packard) Hidden
eBay Worldwide (HKLM-x32\...\{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}) (Version: 2.1.0901 - OEM)
Elevated Installer (x32 Version: 2.2.17 - Garmin Ltd or its subsidiaries) Hidden
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
eSobi v2 (HKLM-x32\...\InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.)
eSobi v2 (x32 Version: 2.0.4.000274 - esobi Inc.) Hidden
F4400 (x32 Version: 130.0.448.000 - Hewlett-Packard) Hidden
FotoFusionV4 (HKLM-x32\...\FotoFusionV4) (Version: 4.1 - LumaPix)
Garmin Express (HKLM-x32\...\{bd9bc494-8cd2-4ae2-92fe-6a3dda9c3ee9}) (Version: 2.2.17 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 2.2.17 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 2.2.17 - Garmin Ltd or its subsidiaries) Hidden
Garmin Update Service (x32 Version: 2.2.17 - Garmin Ltd or its subsidiaries) Hidden
Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Deskjet 3050A J611 series Basic Device Software (HKLM\...\{B6A3EAE4-3727-46A4-A659-8576BF7C8C8D}) (Version: 23.0.504.0 - Hewlett-Packard Co.)
HP Deskjet 3050A J611 series Help (HKLM-x32\...\{97DDCAB8-B770-4089-A10F-67568069D78A}) (Version: 140.0.2.2 - Hewlett Packard)
HP Deskjet F4400 Printer Driver Software 13.0 Rel .5 (HKLM\...\{5AEBB4A3-6878-4CEE-AD34-0F6958A983F0}) (Version: 13.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Print Projects 1.0 (HKLM\...\HP Print Projects) (Version: 1.0 - HP)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Update (HKLM-x32\...\{DDD5104F-1C44-49EB-9E6B-29EC5D27658B}) (Version: 5.002.007.004 - Hewlett-Packard)
HPPhotoGadget (x32 Version: 130.0.282.000 - Hewlett-Packard) Hidden
hpPrintProjects (x32 Version: 130.0.303.000 - Hewlett-Packard) Hidden
HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
hpWLPGInstaller (x32 Version: 130.0.303.000 - Hewlett-Packard) Hidden
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.0.1006 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2008 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kobo (HKLM-x32\...\Kobo) (Version: 3.4.0 - Kobo Inc.)
Launch Manager (HKLM-x32\...\LManager) (Version: 3.0.05 - Acer Inc.)
LSI HDA Modem (HKLM\...\LSI Soft Modem) (Version: 2.2.98 - LSI Corporation)
Malwarebytes Anti-Malware version 2.1.4.1018 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.4.1018 - Malwarebytes Corporation)
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Memeo Instant Backup (HKLM-x32\...\{8E666407-AC41-46a2-9692-6C7BFCBFDD37}) (Version: 4.60.0.7923 - Memeo Inc.)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office XP Standard (HKLM-x32\...\{91120409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.2627.01 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (HKLM\...\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM-x32\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{67E03279-F703-408F-B4BF-46B5FC8D70CD}) (Version: 9.7.0621 - Microsoft Corporation)
Mozilla Firefox 34.0.5 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 34.0.5 (x86 en-US)) (Version: 34.0.5 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 33.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyWinLocker (HKLM-x32\...\{68301905-2DEA-41CE-A4D4-E8B443B099BA}) (Version: 3.1.76.0 - Egis Technology Inc.)
Nikon File Uploader 2 (HKLM-x32\...\{D1E7142C-6BC3-49EB-A71A-E5D7ADAC7599}) (Version: 2.00.0001 - Nikon)
Nikon Message Center 2 (HKLM-x32\...\{B014EE44-9197-4513-9613-71E6EB1B514E}) (Version: 2.0.1 - Nikon)
Norton Online Backup (HKLM-x32\...\{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}) (Version: 1.2.0.36 - Symantec)
NTI Backup Now 5 (HKLM-x32\...\InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}) (Version: 5.1.2.627 - NewTech Infosystems)
NTI Backup Now Standard (x32 Version: 5.1.2.627 - NewTech Infosystems) Hidden
NTI Media Maker 8 (HKLM-x32\...\InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}) (Version: 8.0.12.6623 - NewTech Infosystems)
NTI Media Maker 8 (x32 Version: 8.0.12.6623 - NewTech Infosystems) Hidden
PHOTOfunSTUDIO 8.0 SE (HKLM-x32\...\{75F1F185-CB03-451C-A6EF-F13A7AEBB355}) (Version: 8.00.310 - Panasonic Corporation)
Picture Control Utility (HKLM-x32\...\{87441A59-5E64-4096-A170-14EFE67200C3}) (Version: 1.2.0 - Nikon)
Pixtorio Viewer (HKLM-x32\...\com.inm.fusion.PixtorioViewer.744790F1545733D757EA034B675902690507C2E8.1) (Version: 1.13.3d466 - Tripod Ventures inc.)
Pixtorio Viewer (x32 Version: 1.13.3 - Tripod Ventures inc.) Hidden
Quicken 2011 (HKLM-x32\...\{C3D7886E-967C-4D9F-8973-9EEA6AB28E3D}) (Version: 20.1.1.43 - Intuit)
QuickTime (HKLM-x32\...\{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}) (Version: 7.66.71.0 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5969 - Realtek Semiconductor Corp.)
RemoteCapture Task 1.1 (x32 Version: 1.1 - Canon) Hidden
Scan (x32 Version: 140.0.80.000 - Hewlett-Packard) Hidden
Seagate Dashboard (HKLM-x32\...\{C3A11907-930D-41AC-A135-CC3B12F92011}) (Version: 1.1.0.1421 - Memeo Inc.)
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
Skype™ 6.20 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.20.104 - Skype Technologies S.A.)
SmartWebPrinting (x32 Version: 140.0.186.000 - Hewlett-Packard) Hidden
SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
Status (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1186 - SUPERAntiSpyware.com)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 14.0.6.0 - Synaptics Incorporated)
Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 130.0.376.000 - Hewlett-Packard) Hidden
TurboTax 2010 (HKLM-x32\...\{24AE6B5B-3D5A-488C-9224-1BEE11F75DD9}) (Version: 1.00.0000 - Intuit Canada)
TurboTax 2011 (HKLM-x32\...\{12CAA28E-56CA-4C3D-B3F2-7311540DD410}) (Version: 1.00.0000 - Intuit Canada)
TurboTax 2012 (HKLM-x32\...\{726DDC29-79B3-41B4-BDBF-97DF25BF1EA8}) (Version: 1.00.0000 - Intuit Canada)
TurboTax 2013 (HKLM-x32\...\{1E0FF98D-4AE4-46CC-B624-E771ABD5EA11}) (Version: 1.00.0000 - Intuit Canada)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{02206DCC-0CAF-46BB-8EDC-6C281AA21EFA}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{02206DCC-0CAF-46BB-8EDC-6C281AA21EFA}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2920794) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{BB006B39-9FD7-4DD5-942E-CDF1BBD718DB}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
ViewNX 2 (HKLM-x32\...\{DDD62492-32A7-412B-8AF1-2CF032AD42E3}) (Version: 2.0.1 - Nikon)
VLC media player 1.1.4 (HKLM-x32\...\VLC media player) (Version: 1.1.4 - VideoLAN)
WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.00.3008 - Acer Incorporated)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 55%
Total physical RAM: 3764.5 MB
Available physical RAM: 1667.58 MB
Total Pagefile: 7527.14 MB
Available Pagefile: 5288.26 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.83 MB

========================= Partitions: =====================================

1 Drive c: (ACER) (Fixed) (Total:452.97 GB) (Free:321.15 GB) NTFS

========================= Users: ========================================

User accounts for \\KYLIE-PC

Administrator            Guest                    Kylie                   

========================= Restore Points ==================================

06-01-2015 06:13:53 Windows 7 Service Pack 1
15-01-2015 02:04:36 Windows Update
19-01-2015 04:23:32 Windows Update
25-01-2015 05:57:34 Windows Update
05-02-2015 05:31:08 Windows Update
11-02-2015 02:14:21 Windows Update
11-02-2015 02:20:36 Restore Operation
11-02-2015 03:19:33 Windows Update
11-02-2015 03:56:03 Restore Operation
11-02-2015 04:24:59 Windows Update
26-02-2015 02:18:54 Windows Update
10-03-2015 01:24:30 Windows Modules Installer
11-03-2015 00:21:36 Windows Update
11-03-2015 01:13:16 Windows Update
25-03-2015 00:19:07 Windows Update
29-03-2015 14:32:50 Windows Update
11-04-2015 03:22:36 Windows Update
11-04-2015 10:00:31 Windows Update
11-04-2015 18:23:32 Windows Update

**** End of log ****

 

Malwarebytes Anti-Malware

I was unable to update the program "Unable to access update server"

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/04/2015
Scan Time: 1:33:38 PM
Logfile: malware.txt
Administrator: Yes

Version: 2.01.4.1018
Malware Database: v2015.03.09.05
Rootkit Database: v2015.02.25.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7
CPU: x64
File System: NTFS
User: Kylie

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 392146
Time Elapsed: 1 hr, 48 min, 39 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

 

Malwarebytes Anti-Rootkit

Again unable to update "Failed: Host Not Found"

 

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org

Database version:
  main:    v2014.11.18.05
  rootkit: v2014.11.12.01

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
Kylie :: KYLIE-PC [administrator]

11/04/2015 1:43:22 PM
mbar-log-2015-04-11 (13-43-22).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 370186
Time elapsed: 1 hour(s), 59 minute(s), 19 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7600 Windows 7 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.128000 GHz
Memory total: 3947364352, free: 1492250624

Host not found
=======================================
Initializing...
------------ Kernel report ------------
     04/11/2015 13:42:13
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\DRIVERS\ACPI.sys
\SystemRoot\system32\DRIVERS\WMILIB.SYS
\SystemRoot\system32\DRIVERS\msisadrv.sys
\SystemRoot\system32\DRIVERS\pci.sys
\SystemRoot\system32\DRIVERS\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\DRIVERS\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\DRIVERS\atapi.sys
\SystemRoot\system32\DRIVERS\ataport.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\system32\DRIVERS\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\mwlPSDFilter.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mwlPSDVDisk.sys
\SystemRoot\system32\DRIVERS\mwlPSDNServ.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\k57nd60a.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\SysWOW64\Drivers\DKbFltr.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\??\C:\Windows\system32\drivers\UBHelper.sys
\??\C:\Windows\system32\drivers\NTIDrvr.sys
\SystemRoot\system32\DRIVERS\Impcd.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\DRIVERS\agrsm64.sys
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\imagehlp.dll
\Windows\System32\normaliz.dll
\Windows\System32\psapi.dll
\Windows\System32\wininet.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\msctf.dll
\Windows\System32\shlwapi.dll
\Windows\System32\lpk.dll
\Windows\System32\oleaut32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\sechost.dll
\Windows\System32\iertutil.dll
\Windows\System32\nsi.dll
\Windows\System32\ws2_32.dll
\Windows\System32\imm32.dll
\Windows\System32\urlmon.dll
\Windows\System32\setupapi.dll
\Windows\System32\advapi32.dll
\Windows\System32\gdi32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\shell32.dll
\Windows\System32\usp10.dll
\Windows\System32\kernel32.dll
\Windows\System32\difxapi.dll
\Windows\System32\comdlg32.dll
\Windows\System32\user32.dll
\Windows\System32\ole32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\comctl32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\devobj.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\crypt32.dll
\Windows\System32\wintrust.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!

Scan started
Database versions:
  main:    v2014.11.18.05
  rootkit: v2014.11.12.01

<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: EA38EA38

Partition information:

    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 26624000

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 26626048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 26830848  Numsec = 949940272

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-26626048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

 

 

Rkill

Rkill 2.7.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 04/11/2015 01:45:06 PM in x64 mode.
Windows Version: Windows 7 Home Premium

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\Windows\PLFSetI.exe (PID: 1980) [WD-HEUR]
 * C:\Users\Kylie\Desktop\SecurityCheck.exe (PID: 4060) [UP-HEUR]

2 proccesses terminated!

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 04/11/2015 02:18:24 PM
Execution time: 0 hours(s), 33 minute(s), and 18 seconds(s)



#7 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Gender:Male
  • Location:Daly City, CA
  • Local time:03:51 PM

Posted 11 April 2015 - 05:58 PM

p22002970.gif I see no AV program running.

Install ONE of these:

- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html

- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
Note for Windows 8 users: Microsoft Security Essentials comes preinstalled and renamed as Windows Defender.
You can keep it or you have to disable it before installing another AV program.  How to...

- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php

Update, run full scan, report on any findings.
 

Next...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#8 Trexer0

Trexer0
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  • Local time:04:51 PM

Posted 13 April 2015 - 07:13 AM

Antivirus

The computer did have Norton Internet Security but got removed to see if that was the problem.

Installed Comodo as it would download and strangely did update
I found packed.win32.mupx.gen@129019204 doraadventure.exe

Quarantined

 

TFC ran

 

AdwClaner

# AdwCleaner v4.201 - Logfile created 12/04/2015 at 05:25:54
# Updated 08/04/2015 by Xplode
# Database : 2015-04-08.1 [Local]
# Operating system : Windows 7 Home Premium  (x64)
# Username : Kylie - KYLIE-PC
# Running from : C:\Users\Kylie\Desktop\adwcleaner_4.201.exe
# Option : Cleaning

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\Users\Kylie\AppData\LocalLow\HPAppData
File Deleted : C:\Users\Public\Desktop\GeekBuddy.lnk
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Start GeekBuddy.lnk

***** [ Scheduled tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0499BC2B-7A6A-4571-BDEB-53A451B5E889}
Key Deleted : HKLM\SOFTWARE\GeekBuddyRSP
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EE171732-BEB4-4576-887D-CB62727F01CA}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com

***** [ Web browsers ] *****

-\\ Internet Explorer v9.0.8112.16476

-\\ Mozilla Firefox v34.0.5 (x86 en-US)

*************************

AdwCleaner[R0].txt - [2264 bytes] - [12/04/2015 05:12:59]
AdwCleaner[S0].txt - [1880 bytes] - [12/04/2015 05:25:54]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1939  bytes] ##########

 

 

JRT

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.5.3 (04.07.2015:1)
OS: Windows 7 Home Premium x64
Ran by Kylie on 12/04/2015 at 18:30:39.19
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

Successfully deleted: [File] "C:\Windows\wininit.ini"

 

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{003C1A87-6916-4B99-8863-ECBA6D07E289}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{0047F6BE-61EA-4D2A-B4D1-1DF8797B70CC}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{00A93934-68E5-46DE-89D5-B14938925C92}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{0118C905-80A2-49F7-80E7-118F8B7C4004}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{019319D7-C656-47CF-9677-B712DF3404BA}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{019BDFCA-BCA9-4720-B7EB-E1F814C57314}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{02117F0E-EFAA-45F5-A125-42A9FBFF955B}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{0214E37A-7867-4304-B085-C36066D6D037}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{025EA777-997C-4BC8-B658-12E653362DAA}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{027BF17D-B62B-4B6F-8C2F-359295D1B540}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{0336AABA-7815-4392-A9FF-0708FD7E2611}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{05174279-B064-4DF8-89A5-67B565A08BED}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{063F34D4-79AB-472B-BB06-A39675F33D07}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{078B6B10-F657-464D-AE7F-88AE1D47F5E0}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{07C94D61-658A-4052-B6F2-2A08CEC663E5}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{07F93BD7-650E-48F6-B75E-C4497EB533FB}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{08B63FF3-B7D0-43B2-BCFD-B66726AAE892}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{09FE694A-1DB9-4826-9548-8A32A8A39D59}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{0C912FA5-82EC-44D3-B397-132E4CF47408}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{0D76EB1B-DFEB-4EE5-A640-A4B761BFE219}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{0D960A68-0D41-4C6B-BC32-D7311D3BBD4A}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{0F32A945-1CF8-41CD-8E48-2BC573AF1D7D}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{0F5E0975-1AC9-4DEF-83B1-6D7F051FE067}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{107AF3AF-F6C0-4C79-8C48-7532C21E70C3}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{11BBF780-1098-47F6-AFF7-372CC659E73E}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{124BE30B-4185-434E-AAFD-4124BE3EB68A}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{14397205-35B1-49F5-8934-EE535E404F41}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{147FAECD-86C2-4BDD-9A51-75B65BD4C0C8}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{14E4D5AD-9CC2-423A-997E-971EE9B5E567}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{15365397-E4EA-4248-B688-D8E147D97E96}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{16917BA1-0A42-4E9C-BE67-9982CA96D857}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{16CBDC6F-A5C0-433C-91EC-B6C76B870A76}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{181B4747-2180-46E4-BB2C-B7EBE4B4F2D2}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{19D7AA27-3C6A-45A4-AAFA-160B8833CB3B}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{1D42830B-F3D2-41DB-9C58-64A6C53175B8}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{1D87389C-1A6D-4921-A49F-A4169345423A}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{1D97EB49-C915-485F-B470-EC846C2442AF}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{1DBC4AB4-F117-49A1-BCCF-8A3F39406C3F}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{1E70A11A-9BED-4915-A51B-699397F86496}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{1FC8F83D-F0DB-4A8B-BA06-D949EDAE12D4}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{1FF139E3-3553-479E-B8B2-4B7C17E395C7}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{23D9BC2B-85BB-4302-9B0F-20583CF2C749}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{2459AEB7-3181-4DF2-81F5-C5735F049CE0}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{24CAEDDF-383B-472E-9B38-7312B65F5074}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{260E45F3-93A2-4293-868F-A0355663D795}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{26F65F6A-C15D-4FC1-B413-5A0EF17D3C03}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{27B3D68F-7AFD-4084-BA10-48B5EC2558FA}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{28E901AD-0A81-4FC6-9849-372D3B4CC8A4}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{2927B6D8-5BEE-4D14-A1BE-93156CD78800}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{29B473B9-FC22-4297-84AE-0A97368587DF}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{2A1A2648-EEB9-4F7B-88C8-1BF76BE1FA15}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{2A3845FC-34D0-43CA-8141-235C1543AE97}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{2B100D20-2B59-4812-911E-BDF96AC4B735}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{2B3B1DDA-019A-4E8B-99D7-FE3D46A1CEA1}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{2B66558C-A95E-4E6C-81A2-503A7108827D}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{2BDBE35F-9BFA-459B-8EFC-CE818C90D064}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{2D004C69-7525-4FAE-AEEC-A7EE6896AEDC}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{2D27C9AE-865F-44DA-979C-5D64E734572F}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{2EB400D8-50C8-47B9-ABAD-79F1245705F9}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{3005AE03-0D18-46F3-B369-F88D4F1A3E69}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{30995E5E-1271-4A1B-8599-FBBC9D10F266}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{311ACA3B-9711-4A6B-B002-4B43AE0F5A36}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{314D740D-2449-4886-B267-8C91745E0F73}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{31B55DAF-C014-4971-80CA-32029DB5C269}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{32BAC624-1EC2-41CF-B451-B5293DBF2D25}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{3386B942-A7C0-4430-9934-BB0A8560DB6C}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{339B25D8-C5E0-4603-BF43-C2B5259B364E}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{33ACD65A-6B4F-41CC-81B4-4399A176AC05}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{3442AAA9-163A-4A8D-8DCB-CA29AC1CA0C5}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{34F3D6A6-6FE4-4054-AC94-2EF328A4B1F8}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{3537DD83-F806-47C0-8E5F-8F138702AD60}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{3586AE81-FA41-411F-8835-0A8EC5157353}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{3596F6E3-6851-4595-868F-E5D659A1DCAA}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{364C1583-4DBC-40C3-A7D7-B33722AFC806}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{36A5A40B-83E2-49BB-9D97-CE4E6B03CE5E}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{389AE7C1-A53D-4BCE-AFC8-A26DE6C20EDE}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{3AE6B0AC-4D20-4A19-9E04-E66CEF5C547C}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{3BA50AC0-E4F5-48BF-AB6D-CC93D0C045D7}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{3C445381-B8C8-4FC4-A7B1-2321F105D2CA}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{3DD268AB-0428-4262-92DC-A83E66ECE4E0}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{3EA575B5-96CC-4A84-AF24-603476ADD088}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{40411F0F-0B93-46C9-BDE8-4B9881573C3D}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{40ECC09D-489C-4804-89FD-1F90E2819E0F}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{422F72EB-935F-4FE9-A37C-50916CEFA59C}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{425ACBCF-5EC5-44A1-96CD-7FF99156F802}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{43D21251-CD96-4C40-9120-8538A89FEEBE}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{43E07E0C-60EC-434E-883B-A908647CEBB5}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{4565AFC8-6253-4C9A-8929-3342282F4705}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{45783757-C90E-45B6-A44A-3DBB0BA7E0BF}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{458C7AE9-309C-4DAA-9974-C82AAD1783FE}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{4673C969-8482-49FB-8359-4B0BC23F18A6}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{46F12026-628D-42F7-8DF4-D160EC23D79E}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{49371E44-57DA-4ADE-9331-E6B2325AD858}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{493B610C-70D6-4DCC-98C8-80449B622F07}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{4A59FA90-3FE1-4AE2-A44E-E419763BC413}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{4A6B92E0-E1CB-4DBF-914C-D5D1FFFFC8BD}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{4B1D37D7-6189-4558-8F63-92B361A09260}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{4B67A97C-D67B-4306-802F-AF140275E886}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{4C98CB76-A64D-494A-AAB9-899037B22D6B}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{4DDC9190-17C4-402A-9B6F-011203C6B0AD}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{4E7209F0-83C8-42D1-9790-F9FB2A0F0824}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{4F334918-BCD7-4C9E-BA38-A92D2C9A066F}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{4FC1F24B-E8D3-4393-A48E-E60BCD026ADC}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{4FD7AAD3-0F8C-4D2E-B695-EE9DE250B1FB}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{50CBB287-3AB4-48F6-8703-BAFEFAA79727}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{511448ED-38B4-4409-8BB5-815D28E6787B}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{525862D7-DCF3-4968-8E90-C43ACF327A4F}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{52F694E1-33B4-412E-8B29-5D42042FD79B}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{5337A08D-9631-4ED9-9083-8A1A81EDF037}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{5385322C-ABC7-4EA8-AEAE-AE7FAE5A89B5}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{53922AF1-704F-4713-9794-B35CA1F09000}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{53D4E06D-2848-4801-B9E3-FF5830AC2B3B}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{55BE0F5D-585E-4595-B244-3105B1C7174D}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{56D10E62-CA9D-43E0-8E62-556645A300B9}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{570F4E7F-359C-4D53-9058-2A76162D2BF0}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{57286569-D8A6-4CFF-9E88-4DCB583036DD}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{5773A593-14B0-4F25-AB63-D275BE2571BF}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{59311584-ECEF-48D3-92C9-95D06A11F344}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{59CFA4F3-E2C9-4B2A-BB07-DAF1B12FC398}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{5A104FE6-1C3A-41F1-8BC0-757AB429841F}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{5ACB5DB8-F80C-4EE0-9982-CF83E19011F6}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{606F5B8D-E7A1-4C83-91BB-DCA4FD8A2226}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{62471C2C-7AA6-4A59-8419-E24C48D43DA7}
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Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{D12DA438-627A-42B5-83AC-4BFF80660410}
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Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{D15F29DE-E9AC-44A6-AF7C-1DEAC19DE5BA}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{D24A3C54-B7ED-491D-9005-85EB7DBAC292}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{D2DBC3CA-D1AF-4B07-A565-7024F9CA5263}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{D2F74352-1C1D-494A-882F-DFDD5F1F50E5}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{D2FED3A0-BD33-4105-9224-6C238609EB6A}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{D38360FC-9394-4179-B31F-F05EF48D308F}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{D3AB8FB0-E1C0-4A7A-98E8-BC5F1CF3B0F0}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{D4083617-9E5D-467E-B64B-B98CC6B3A702}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{D4A150E1-9037-4F4C-9BA4-D9B6C41E4488}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{D58DFD45-0C20-478A-9293-45F0916AC887}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{DA42D10F-28CA-4512-A75D-33948798D85F}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{DAA850EE-65D5-4E6D-AB61-6FECA3C0CC82}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{DAF8E358-B1F0-47FD-A4A0-55A58AA4B591}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{DCC28BF3-A52B-40EA-851D-48D17A0D1B0F}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{DD6C0FDC-2F45-4FF3-B3AC-5AFFBF64AE5A}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{DEB9C746-5C53-47BE-8D47-07FF35852520}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{DECAD795-9D10-46DC-880D-E9C152F9C7BB}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{DF86B099-4F26-414A-A3AE-03046B6DB896}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{E284686E-151F-41AA-9233-372C73ECCCBD}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{E33AA3E2-9B6C-4522-B681-4BDCD5EBF751}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{E397EBB4-87F2-4EF7-BAFC-E12E4477C03D}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{E39DC790-7483-4E2F-A81B-68FBF981721C}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{E3B6E877-DDB7-4F7E-8F9D-4FAA70A1A9F2}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{E424AC64-EE8E-4DB7-9262-BEEF8199864D}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{E4718189-84E0-4323-9447-FC1F0983119B}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{E5D6E75E-CFCC-4C88-BC77-DDC28653FCF3}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{E5DAEEE7-17DA-4FD5-9FAD-AC775B414F85}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{E6B3AFBA-0980-44D7-A3A6-25DC0CC2ECA5}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{E862DB82-91A2-4F6B-8F16-319D65DF0886}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{E897A73B-AA16-424F-B3E7-51AC616D35BD}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{EB3D5D88-4ACD-466E-AFEB-EC25D9C617F7}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{EB63815C-8AF2-4195-8150-F42B8349FBAC}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{EDDBDEF5-C3CA-4CCE-8366-98B88E112B5E}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{EDEE9619-3C97-445C-BA57-347856679C7A}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{EF219D85-E0C3-4C0F-9D56-EC1B3A379A75}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{EFF167D6-75C6-4314-9A6B-ADCE618D6EBE}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{F1A8FC5B-A7B2-4EE4-A51D-3CB8BFE9A51A}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{F304EBA4-6A65-4BEC-AC4D-69CAEAA34DA0}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{F33C9248-0FA7-4351-B500-F02CDE2CDBAC}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{F3F48A1D-2F61-4316-A149-0807935A8552}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{F4B67069-40AD-4B6A-8A39-868EF59C2DAB}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{F4FBBB1B-6BF9-4084-BC1B-9FE9D30814F9}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{F4FC589A-7FBF-4A85-A2CD-2EA0A715EF52}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{F5B4CDF3-7BDE-420D-BE76-80D1E6ADA38F}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{F5B87E60-FF77-4ADE-95D2-C5E01F1EE4B4}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{F626DD2A-7A81-49B1-AC7C-09A6FAF93B93}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{F73CB872-7ED2-4533-937A-46E15C01EDE9}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{F7B37981-CBE5-4F06-BBA4-9B5D092A2F15}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{F98834C6-63C9-4D06-9973-C85B6BCB84E8}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{FB15C13B-3BC1-498D-ABFD-5E345109E190}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{FB747F59-5E50-449C-A2D0-D4E9D45302BB}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{FC6DC49A-5FAF-4DD3-820E-FEA3D04E28DD}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{FD8BE75C-850F-4E3E-8D2E-A89AB0C04CCF}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{FE725F05-C2D9-40E7-84D4-51775448AD67}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{FF1DF286-471D-4100-99C6-5E8047D45B42}
Successfully deleted: [Empty Folder] C:\Users\Kylie\appdata\local\{FF6FC6CC-1CBC-47C0-87F9-14B980B60EB6}

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 12/04/2015 at 18:54:54.34
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Sophos

Unable to update virus database

No threats found 

 

The problem still persists. Thanks again for your assistance.



#9 Broni

Broni

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Posted 13 April 2015 - 08:07 PM

There is definitely some issue with internet connection:

 

Attempt to access Local Host IP returned error: Localhost is blocked: Other errors

 

Your sister computer is also outdated. Windows updates are not current including Service Pack 1.

Is this because connection issue?

 

Now I can see you're using wireless connection.

I'd like you to get an ethernet cable and see if wired connection has same problem.


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