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Connection Error after Malware Download


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#1 CookingMan

CookingMan

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Posted 10 April 2015 - 09:21 AM

Hello,

I need help. My computer was infected with tv wizard and other unwanted pop ups that I found and ran adwcleaner. I do believe it fixed the problem but in the process it knocked out my Proxy or something. I tried all the conventional ways I know to fix the problem but No Connection to the internet is the result. Can anyone out there help me?

Thank you for your time.

James


Edited by hamluis, 10 April 2015 - 11:04 AM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 Nikhil_CV

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Posted 10 April 2015 - 09:43 AM

Mod Edit:  No need to create new topic, I moved this one to AII - Hamluis.

 

Hi,

If you believe your machine is clean, we can proceed with fixing..

Else please post a new topic in AII or MRL subforums of http://www.bleepingcomputer.com/forums/f/79/security/

First, let us know your system config like os ver., n/w adapter and other details.

What do you observe when you : open a command prompt > type in ' IPCONFIG /ALL ' > hit enter key?

Post them back.

 

Download and execute minitool box from http://www.bleepingcomputer.com/download/minitoolbox/ and checkmark the boxes/options:

  • Flush DNS
  • Report IE proxy settings
  • Report firefox proxy settings
  • List content of hosts
  • List IP configuration
  • List winsock entries
  • List the last 10 event viewer errors List of installed programs
  • List devices .

 

After execution, Farbar MiniToolBox will provide you with a detailed report (result.txt). Post back its contents. .

Download and run FSS from http://www.bleepingcomputer.com/download/farbar-service-scanner/

Checkmark all options > scan > copy the contents of the log to your reply. .

 

For running tools, right click on the tool > Run as administrator.


Edited by hamluis, 10 April 2015 - 11:03 AM.

Regards : CV                                                                                                    There is no ONE TOUCH key to security!
                                                                                                                                       Be alert and vigilant....!
                                                                                                                                  Always have a Backup Plan!!! Because human idiotism doesn't have a cure! Stop highlighting!
                                                     Questions are to be asked, it helps you, me and others.  Knowledge is power, only when its shared to others.            :radioactive: signature contents © cv and Someone....... :wink:




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