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BSOD - DRIVER_POWER_STATE_FAILURE


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5 replies to this topic

#1 suls

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Posted 09 April 2015 - 10:41 AM

Hello all!

 

I'm getting a re-occurring error from W7. DRIVER_POWER_STATE_FAILURE BSOD 0x0000009F

 

Attached the Minidump file to this post.

 

Downloaded and ran BlueScreenView from Nirsoft. Here's what it returned:

 

 

040615-38501-01.dmp

4/6/2015 7:47:53 AM    

DRIVER_POWER_STATE_FAILURE    

0x0000009f    00000000`00000003    fffffa80`0a791bd0    fffff800`047043d8    fffffa80`0ca9cc10

 

    ntoskrnl.exe    ntoskrnl.exe+74ec0    NT Kernel & System    

Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7601.18741

 

(win7sp1_gdr.150202-1526)    x64    ntoskrnl.exe+74ec0

 

C:\Windows\Minidump\040615-38501-01.dmp    8    15    7601    1,261,328    4/6/2015 7:51:21 AM    
 

 

 

thanks!

 

 

Attached Files



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#2 dudeage

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Posted 09 April 2015 - 11:54 AM

Can you at least get into the Advanced Options menu?  That'd give us a good place to start from. 



#3 suls

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Posted 09 April 2015 - 06:50 PM

Yes. I have full access to the system. This happens 'randomly', not constantly. 



#4 dudeage

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Posted 10 April 2015 - 08:06 AM

OK, good.  Odd that it happens randomly, though....have you made any custom adjustments to Windows system files? 



#5 suls

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Posted 10 April 2015 - 10:44 AM

Negative. It's a Dell, in reasonably 'stock' condition.

 

Ran PCDecrapifier, installed Office 2013.... I'm 99% certain that the problem is a driver/device not gracefully going into, or coming out of, power save mode. I'm looking for help ascertaining which device.

 

Since posting this I've debugged the dump file and am fairly confident that it is a USB driver, but haven't narrowed it down to which. Thanks!



#6 thisisu

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Posted 10 April 2015 - 11:19 AM

Negative. It's a Dell, in reasonably 'stock' condition.

 

Ran PCDecrapifier, installed Office 2013.... I'm 99% certain that the problem is a driver/device not gracefully going into, or coming out of, power save mode. I'm looking for help ascertaining which device.

 

Since posting this I've debugged the dump file and am fairly confident that it is a USB driver, but haven't narrowed it down to which. Thanks!

 

BUCKET_ID:  X64_0x9F_3_netr7064_IMAGE_iusb3hub.sys

http://www.sysnative.com/drivers/driver.php?id=netr7064.sys

 

fffff880`0169b000 fffff880`0178d000   ndis       (pdb symbols)          d:\localsymbols\ndis.pdb\7F2704456B8949D6BD0D97D90F00DB912\ndis.pdb

 

 

Might want to try reinstalling your Wireless driver : https://downloadcenter.intel.com/download/19654/Wireless-LAN-Ralink-Wireless-LAN-Driver

If that alone doesn't work, also uninstall Avast Antivirus -> https://www.avast.com/en-us/uninstall-utility


Edited by thisisu, 10 April 2015 - 11:23 AM.





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