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ODD Problem


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5 replies to this topic

#1 JJJ_Jhony

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Posted 09 April 2015 - 02:04 AM

I remote into my computer via gotomypc.

 

outlook, brousers, Box, crashplan and dropbox have no access to internet.

evernote sincs ok to cloud and I am remoting into the machine no problem.

system restore does not come on and windows defendor will not come on.

 

 

Any thoughts?

 

windows 7 machine

no recent software installed

no software firewall

 



BC AdBot (Login to Remove)

 


#2 hamluis

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Posted 09 April 2015 - 10:42 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 JJJ_Jhony

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Posted 09 April 2015 - 11:07 AM

Morning,

 

thank you for the repley. This morning everything worked but had to resign in on box sinc so something was changed.

frustralinglly the fact that system restore will not even launch when you need this, makes it tough.

 

*Here is the link: http://speccy.piriform.com/results/KRn58o63ngCfmenYfe1l3a2

 

*here is the mini toolbox data:

 

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Joseph (administrator) on 09-04-2015 at 11:46:54
Running from "C:\Users\Joseph\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: Precision WorkStation T3500 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/09/2015 11:07:50 AM) (Source: Application Error) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Microsoft Office Visio because of this error.
Program: Microsoft Office Visio
File:  The error value is listed in the Additional Data section.
User Action: 

1. Open the file again.  This situation might be a temporary problem that corrects itself when the program runs again.
2.  If the file still cannot be accessed and  - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.      - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.

3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
Additional Data
Error value: 00000000
Disk type: 0

Error: (04/09/2015 11:07:50 AM) (Source: Application Error) (User: )
Description: Faulting application name: VISIO.EXE, version: 12.0.6718.5000, time stamp: 0x54e45e14
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc000001d
Fault offset: 0x0b71fb5d
Faulting process id: 0x29c0
Faulting application start time: 0xVISIO.EXE0
Faulting application path: VISIO.EXE1
Faulting module path: VISIO.EXE2
Report Id: VISIO.EXE3

Error: (04/09/2015 02:35:09 AM) (Source: System Restore) (User: )
Description: Failed to initiate System Restore (Windows Update).

Error: (04/09/2015 02:34:16 AM) (Source: System Restore) (User: )
Description: Failed to initiate System Restore (Windows Update).

Error: (04/09/2015 02:28:17 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (04/09/2015 02:28:17 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (04/09/2015 02:28:17 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (04/09/2015 02:12:42 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
The manifest file root element must be assembly.

Error: (04/09/2015 01:42:25 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/09/2015 01:05:28 AM) (Source: SQLVDI) (User: )
Description: SQLVDI: Loc=SignalAbort. Desc=Client initiates abort. ErrorCode=(0). Process=3120. Thread=6188. Client. Instance=ACT7. VD=Global\{5E75D16D-15B6-457F-B066-7858A8A7BB02}7_SQLVDIMemoryName_0.

System errors:
=============
Error: (04/09/2015 02:35:09 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolumeShadowCopy16.

Error: (04/09/2015 02:34:16 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume \Device\HarddiskVolumeShadowCopy18.

Error: (04/09/2015 01:52:24 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
New Signature Version:
Previous Signature Version: 1.195.2167.0
    Update Source: %NT AUTHORITY59
    Update Stage: 4.7.0205.00
    Source Path: 4.7.0205.01
    Signature Type: %NT AUTHORITY602
    Update Type: %NT AUTHORITY604
    User: NT AUTHORITY\SYSTEM
    Current Engine Version: %NT AUTHORITY605
    Previous Engine Version: %NT AUTHORITY606
    Error code: %NT AUTHORITY607
    Error description: %NT AUTHORITY608

Error: (04/09/2015 01:39:14 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (04/09/2015 01:38:45 AM) (Source: DCOM) (User: )
Description: {9E14B23B-5D8A-447F-B962-6D6D6897861E}

Error: (04/09/2015 01:28:01 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
    New Signature Version:
    Previous Signature Version: 1.195.2167.0
    Update Source: %NT AUTHORITY59
    Update Stage: 4.7.0205.00
    Source Path: 4.7.0205.01
    Signature Type: %NT AUTHORITY602
    Update Type: %NT AUTHORITY604
    User: NT AUTHORITY\SYSTEM
    Current Engine Version: %NT AUTHORITY605
    Previous Engine Version: %NT AUTHORITY606
    Error code: %NT AUTHORITY607
    Error description: %NT AUTHORITY608

Error: (04/09/2015 01:27:31 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error:
%%5

Error: (04/09/2015 01:27:26 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error:
%%5

Error: (04/08/2015 04:02:12 PM) (Source: Service Control Manager) (User: )
Description: The QBCFMonitorService service terminated unexpectedly.  It has done this 1 time(s).

Error: (04/08/2015 01:15:20 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Microsoft Office Sessions:
=========================
Error: (03/06/2015 00:05:24 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6715.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 27723 seconds with 240 seconds of active time.  This session ended with a crash.

=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (Version: 8.2.1 - Hewlett-Packard) Hidden
Act! Premium (HKLM-x32\...\InstallShield_{87371EE4-490F-4ED2-A374-0F18E8E6864F}) (Version: 16.0.0.0 - Swiftpage ACT! LLC)
Act! Premium (x32 Version: 16.0.0.0 - Swiftpage ACT! LLC) Hidden
Adobe Acrobat X Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.1.13 - Adobe Systems)
Adobe Flash Player 10 ActiveX (HKLM-x32\...\{B7B3E9B3-FB14-4927-894B-E9124509AF5A}) (Version: 10.0.32.18 - Adobe Systems, Inc.)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.134 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
AMD APP SDK Runtime (Version: 2.4.595.10 - Advanced Micro Devices Inc.) Hidden
ATI Catalyst Install Manager (HKLM\...\{24CB9D46-D8F7-0D9D-4CB3-9F9D7D9DC0B6}) (Version: 3.0.825.0 - ATI Technologies, Inc.)
Belarc Advisor 8.4 (HKLM-x32\...\Belarc Advisor) (Version: 8.4.0.0 - Belarc Inc.)
Box Edit (HKLM-x32\...\{6268F70E-EAD1-40A8-88EA-28072112AB8C}) (Version: 2.0.41.328 - Box)
Box Sync (HKLM\...\{2C2D80FC-6831-499D-B4E1-988DB004B73C}) (Version: 4.0.6208.0 - Box, Inc.)
Box Sync (x32 Version: 4.0.5253.0 - Box Inc.) Hidden
Broadcom NetXtreme-I Netlink Driver and Management Installer (HKLM\...\{982E1601-0DFC-4FD3-A427-AC6570697858}) (Version: 14.0.3.2 - Broadcom Corporation)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center (x32 Version: 2011.0602.1130.18753 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2011.0602.1130.18753 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2011.0602.1130.18753 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2011.0602.1130.18753 - ATI) Hidden
Catalyst Control Center Profiles Desktop (x32 Version: 2011.0602.1130.18753 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Czech (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Danish (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Dutch (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help English (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Finnish (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help French (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help German (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Greek (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Italian (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Japanese (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Korean (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Polish (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Russian (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Spanish (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Swedish (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Thai (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
CCC Help Turkish (x32 Version: 2011.0602.1129.18753 - ATI) Hidden
ccc-utility64 (Version: 2011.0602.1130.18753 - ATI) Hidden
Citrix Online Launcher (HKLM-x32\...\{3D5F07C3-1B93-47F8-9F8A-DE8E47BF1669}) (Version: 1.0.209 - Citrix)
CrashPlan (HKLM\...\{F80817FB-59A8-4591-AFB3-A8949D573B87}) (Version: 3.6.3 - Code 42 Software)
Definition Update for Microsoft Office 2010 (KB2956207) 32-Bit Edition (HKLM-x32\...\{91140000-00A1-0000-0000-0000000FF1CE}_Office14.ONENOTER_{0E5D2277-B9CB-4FD2-92B7-7D145B0CE418}) (Version:  - Microsoft)
Dropbox (HKCU\...\Dropbox) (Version: 3.2.9 - Dropbox, Inc.)
Durkin Impact Suite (5.1.0.32) (HKLM-x32\...\{2185AEBC-D4D6-4B82-97BE-4B7076C196FF}) (Version: 5.1.0.32 - DurkinComputing)
Evernote v. 5.8.4 (HKLM-x32\...\{C15841A6-C20A-11E4-977D-00163E98E7D6}) (Version: 5.8.4.6870 - Evernote Corp.)
FastGlacier version 2.5.7 (HKLM\...\FastGlacier_is1) (Version: 2.5.7.0 - NetSDK Software, LLC)
Favorites for ACT! 2011 to v17 (HKLM-x32\...\Favorites for ACT! 2011 to v17_is1) (Version:  - Exponenciel)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.118 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
GoToMeeting 7.1.7.2539 (HKCU\...\GoToMeeting) (Version: 7.1.7.2539 - CitrixOnline)
GoToMyPC (HKLM\...\{847EAA0C-C93A-4F56-9B01-B90B7A6EE230}) (Version: 8.3.1606 - Citrix Systems, Inc.)
Handheld Contact 4.0.8.0 (HKLM-x32\...\InstallShield_{4557012D-FBFF-40FD-B76D-93A9ABDC8122}) (Version: 4.0.8.0 - J2X Technologies)
Handheld Contact 4.0.8.0 (x32 Version: 4.0.8.0 - J2X Technologies) Hidden
HP LaserJet Professional P1100-P1560-P1600 Series (HKLM\...\HP LaserJet Professional P1100-P1560-P1600 Series) (Version:  - )
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.0.1008 - Intel Corporation)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2007 Primary Interop Assemblies (HKLM-x32\...\{50120000-1105-0000-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-0014-0000-0000-0000000FF1CE}_PROR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4701.1002 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional 2007 (HKLM-x32\...\PROR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Visio 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-0051-0000-0000-0000000FF1CE}_VISPROR_{CE144BF4-4950-4CDB-A5F7-CCE1888F49CB}) (Version:  - Microsoft)
Microsoft Office Visio 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Visio MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Visio Professional 2007 (HKLM-x32\...\VISPROR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Visio Professional 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.4726.0226 - Microsoft Corporation)
Microsoft OneNote 2010 (HKLM-x32\...\Office14.ONENOTER) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Security Client (Version: 4.7.0205.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.7.205.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 (64-bit) (HKLM\...\Microsoft SQL Server 2008 R2) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2008 R2 (64-bit) (Version:  - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 R2 Native Client (HKLM\...\{471AAD2C-9078-4DAC-BD43-FA10FB7C3FCE}) (Version: 10.51.2500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 R2 RsFx Driver (Version: 10.51.2500.0 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 R2 Setup (English) (HKLM\...\{01078B88-2981-4F75-96B0-8B22E2D2DE03}) (Version: 10.51.2500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Setup Support Files  (HKLM\...\{B40EE88B-400A-4266-A17B-E3DE64E94431}) (Version: 10.1.2731.0 - Microsoft Corporation)
Microsoft SQL Server Browser (HKLM-x32\...\{BF9BF038-FE03-429D-9B26-2FA0FD756052}) (Version: 10.51.2500.0 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{288D79EE-A2D1-42AF-9597-B0ADCC23A8ED}) (Version: 10.51.2500.0 - Microsoft Corporation)
Microsoft Sync Framework 2.0 Core Components (x86) ENU  (HKLM-x32\...\{FF63121D-91C6-42CC-B341-F1AA729728E7}) (Version: 2.0.1578.0 - Microsoft Corporation)
Microsoft Sync Framework 2.0 Provider Services (x86) ENU  (HKLM-x32\...\{D3A80508-CD83-4CA3-8671-914A1BC78B61}) (Version: 2.0.1578.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2005 Tools for Office Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)
Microsoft Visual Studio 2005 Tools for Office Runtime (x32 Version: 8.0.60940.0 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Mozilla Firefox 37.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 37.0.1 (x86 en-US)) (Version: 37.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 31.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
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========================= Memory info: ===================================
Percentage of memory in use: 48%
Total physical RAM: 12285.54 MB
Available physical RAM: 6344.18 MB
Total Pagefile: 24569.27 MB
Available Pagefile: 17586.53 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975.28 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:464.99 GB) (Free:157.41 GB) NTFS
3 Drive e: (FreeAgent Drive) (Fixed) (Total:931.51 GB) (Free:903.22 GB) NTFS
4 Drive g: (Elements) (Fixed) (Total:1863.01 GB) (Free:909.6 GB) NTFS

========================= Users: ========================================
User accounts for \\JOSEPH-PC

Administrator            Guest                    Joseph                   
QBDataServiceUser22      

**** End of log ****
 


Edited by hamluis, 09 April 2015 - 11:30 AM.


#4 dudeage

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Posted 09 April 2015 - 11:11 AM

Have you tried logging out and back in again to GotomyPC? 

 

Also, even though it's great you're not running any firewalls, it might be worth it just to double check that Windows Firewall isn't on. 


Edited by dudeage, 09 April 2015 - 11:12 AM.


#5 hamluis

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Posted 09 April 2015 - 12:00 PM

Looks to me as if one or more of your hard drives has a problem.  When I look at the NTFS error, the RAID notation (unsupported SMART), and the corruption documented by suggestions to run chkdsk /r...well, I think "hard drive." 

 

Also seems to me that your USB drive might be shaky:  Attribute name: Hardware ECC Recovered

Real value: 0
Current: 32
Worst: 17
Threshold: 0
Raw Value: 000936CA04
Status: Good

 

I'm not qualified to assess but it seems to me that it's worth your time to ask someone in the Internal Hardware forum.

 

Louis


Edited by hamluis, 09 April 2015 - 12:00 PM.


#6 JJJ_Jhony

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Posted 09 April 2015 - 05:48 PM

Hamluis,

A big thank you for looking into this. its seems that we loose one of my raid drives yearlly. I will follow up on your suggestions.

dudeage

Tried it all, Thanks






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