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windows cannot access the specified device path or file....


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#1 helping hands

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Posted 08 April 2015 - 11:50 PM

Greets All,

 

I'm working on A Windows 7 home premium 32Bit desktop....

 

In trying to run anything execuatable, however not limited to EXE files, windows states "windows cannot access the specified device path or file...." (WCA)

 

Performed a complete backup of the drive, and scanned the drive externally, and found no malware, viruses, root kits, etc..

 

Using the computer in safe mode:

 

I've gotten the FixNCR in order to fix the Windows Can't Run EXE files issue, no functional change, however instead always getting the

WCA message, sometimes "nothing happens" or the request file attempts to run,but does not run as expected.

 

I've used RKILL and TDSKILL to attempt to stop anything malicious in memory and continue to use other tools, however that does not change anything in general.

 

I've made a few passes of the above, same conditoin in normal mode,in going back to sage mode,

I was able to fet FRST to run and make logs, so I will be able to provide information from there if needed.

 

Tried to run ADW Cleaner, does not run

 

Tried to run the All In One Repair Tool, does not run.

 

Unable to use msconfig, regedit, command prompt.

 

Currently running ComboFix, hoping that will improve the situation to allow me to work with the system further.

 

I've never come across the problem without getting something else to budge and let me work on it further.

 

Wanted to get this post going to see if anyone has been in this situation before, and not been able to get

something to give.

Perhaps ComboFix will get my foot in the door and I can come back and close this post.

 

Thanks to anyone/everyone for any and all help!

 

:smash:


Edited by helping hands, 08 April 2015 - 11:53 PM.


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#2 helping hands

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Posted 09 April 2015 - 10:11 AM

Ok, no change after ComboFix

 

Was able to run Windows AIO Repair, also there is a new version available, which was

downloaded and installed, and it did run, no change.

 

I've used a couple/few malware/anti-virus scanners, nothing found.

 

Checked System Restore, no restore points available.

 

Looking for more options



#3 quietman7

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Posted 09 April 2015 - 01:09 PM

Since you already ran ComboFix due to possible malware infection, its log should be thoroughly reviewed by trained experts in order to ascertain what was detected/removed and what malware you're dealing with. A log should have been created and saved to the root directory (%SystemDrive%), usually C:\ComboFix.txt. Reviewing that log would be helpful in resolving your issue but ComboFix logs are not permitted in this forum so we cannot continue here.

Please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running running FRST which you also have done.
Post your logs to include your ComboFix log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.
-- If no log was created by ComboFix or you cannot post its log, then ignore this part and just post the other requested log(s) as follows.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.
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