I noticed today that when I was on my banking website with internet explorer at chase.com I was being asked for my credit card information to subscribe to credit protection. This has never occurred. I launched crome and was able to login without the credit protection credit card information request appearing. So I assume there is a problem and I tried to run eset nod 32 antivirus and malware bytes from the desktop icons and the execution file but neither launched. I even tried to download and run the programs again from the website. I could download but was unable to run exe file. I tried this in safe mode also. Any help would be appreciated.
Im running windows 7 32 bit