I have an Acer Aspire 603G desktop which was purchased on Dec. 14, 2014 running Windows 8.1. We have a wireless network and use Kaspersky 2015 Internet suite. If we hit the 'delete' to access the start-up re-boot menu the screen shows a never-ending download symbol. At one point, we were able to get to the re-set and do a system restore - but the computer froze. Now, it wants us to do a re-boot via a device. Unfortunately, my husband didn't make a rescue disk.
Any suggestions would be great.
It worked fine yesterday then it appears that a Windows update was installed about 0330 am. From that moment, the system won't come on. We tried