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my wireless keep disconecting


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7 replies to this topic

#1 busygal

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Posted 05 April 2015 - 08:23 AM

no matter where i am located my wireless stops on me after i am on line.it is not my router because i was in another state and it also did the same thing.i need help.



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#2 hamluis

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Posted 05 April 2015 - 10:36 AM

Try uninstalling/reinstalling the WLAN drivers, please.

 

Louis



#3 busygal

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Posted 05 April 2015 - 06:13 PM

My driver is up to date. now what?



#4 Havachat

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Posted 05 April 2015 - 09:57 PM

1/ Either Roll Back the Driver from within Device Manager and try again.

2/ Or just uninstall it and Reboot and see if that works.



#5 busygal

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Posted 06 April 2015 - 07:09 AM

how do i roll back the driver from with in device manager?



#6 JohnC_21

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Posted 06 April 2015 - 01:29 PM

What is the make and model of the computer?



#7 busygal

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Posted 10 April 2015 - 07:51 AM

Hp G62 notebook pc

windows 7 home premium



#8 JohnC_21

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Posted 10 April 2015 - 08:05 AM

Right click the wireless adapter in Device Manager. Select Properties and under the Details tab select Hardware IDs in the dropdown box. Copy and post the first line shown.

 

Is Windows 32bit or 64bit?

 

Edit: It would also help if you gave the alpha numeric after G62. I would be on the bottom of the laptop or in the battery compartment.


Edited by JohnC_21, 10 April 2015 - 08:27 AM.





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