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Can't Remove Mcafee Security Center Trial Version


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7 replies to this topic

#1 Jesse Bassett

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Posted 01 July 2006 - 09:19 AM

hello,
I don't know how the mcafee security center trial version got on my laptop. I've deleted it's registry keys, deleted the folders, etc. for Mcafee, but it keeps showing up everytime I start my laptop. How can I fully get rid of it? It is not found in the add/remove programs list....

HELP!
Windows XP Media Center Edition 2005 l McAfee Total Protection l Super AntiSpyware Free Edition l AdAware SE Personal l Spyware Blaster l Spyware Guard l Safe Eyes 2007

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#2 Starbuck

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Posted 01 July 2006 - 10:33 AM

Hi Jesse
Try this......
Note: Before uninstalling SecurityCenter, you must uninstall VirusScan, Personal Firewall, Privacy Service, and SpamKiller.

1. Click on the Start button.
2. Point to Settings (XP users skip this step).
3. Click on Control Panel.
4. Double click Add or Remove Programs.
5. Locate McAfee SecurityCenter in the list of installed programs.
6. Single click on SecurityCenter so that it is highlighted.
7. Click the Add/Remove or Change/Remove button.
8. Follow the prompts to remove SecurityCenter.
9. Restart your computer.

McAfee SecurityCenter has been removed from your computer.


If for some reason, you have removed all of your other McAfee programs and SecurityCenter will still not uninstall, do the following:

1. Double-click on My Computer (on some XP systems, click Start → My Computer).
2. Double-click on drive C:
3. Double-click on the Program Files folder
4. Double-click on the mcafee.com folder
5. Double-click on the agent folder
6. Double-click on the app folder
7. Delete any files that end with .adf by right-clicking the file and selecting Delete
8. Use the Control Panel to remove SecurityCenter, as listed above.

Hope this helps

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#3 Jesse Bassett

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Posted 01 July 2006 - 11:28 AM

I've tried that. No go. The file for McAfee.com says that access is denied when trying to delete the entire file. I've already deleted the .abf files.

Should I post a HJT log?

Edited by Jesse Bassett, 01 July 2006 - 11:29 AM.

Windows XP Media Center Edition 2005 l McAfee Total Protection l Super AntiSpyware Free Edition l AdAware SE Personal l Spyware Blaster l Spyware Guard l Safe Eyes 2007

#4 Starbuck

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Posted 01 July 2006 - 11:38 AM

it's just a thought.... but have you disabled anything in MSCONFIG. ?
if you have disabled anything to do with McAfee there, you could well have difficulty uninstalling it.
Also... have you tried deleting it in 'safe mode' .... anything is worth a try.

Edited by Starbuck, 01 July 2006 - 11:40 AM.

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#5 Jesse Bassett

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Posted 01 July 2006 - 11:56 AM

How do I get into MSCONFIG?
Windows XP Media Center Edition 2005 l McAfee Total Protection l Super AntiSpyware Free Edition l AdAware SE Personal l Spyware Blaster l Spyware Guard l Safe Eyes 2007

#6 Starbuck

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Posted 01 July 2006 - 12:40 PM

If you don't know how to get into Msconfig.... i doubt whether you have disabled anything in there lol.
I think trying to remove the security center in 'safe mode' is still a good bet.
If the security center is trying to run when you run windows.... that might be the reason you are getting the message 'access is denied'. Running in 'safe mode' should bypass this.
If you need to get into msconfig at anytime.......
Click...... Start
Click....... Run
Type in.... msconfig
Click........ Ok
Then click on the ..... Startup tab, to see what is running when you boot up your computer.
Untick anything you do not want to run. But don't untick anything unless you are sure exactly what the program is!
Have just come across this..... Jarra's blog
See if it helps you at all.

Edited by Starbuck, 01 July 2006 - 12:51 PM.

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#7 Jesse Bassett

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Posted 01 July 2006 - 01:55 PM

It is fixed! Thank-you!
Windows XP Media Center Edition 2005 l McAfee Total Protection l Super AntiSpyware Free Edition l AdAware SE Personal l Spyware Blaster l Spyware Guard l Safe Eyes 2007

#8 Starbuck

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Posted 01 July 2006 - 02:35 PM

No problem at all, just glad i could help

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