*Moderator Edit: split from http://www.bleepingcomputer.com/forums/t/569689/reg-pro-cleaner-virus/ ~ Queen-Evie*
I have the same problem. I tried to DL the programs above, and I was able to run malware and ads cleaner. I followed the instructions for malware, and scanned with adw. I didn't get mini tool box or junk removal tool as there were many pop ups and it slowed the laptop down.
I can get to the desktop screen, run Netflix, but whenever I try to use browsers, it says it can't connect even though the WiFi works with Netflix.
I followed the instructing with malware this am, and after running the anti malware, I can't use a browser.
Its not my laptop, its a friends and I don't want to explain I tried to help and screwed it up.
What can I do?
I'm worried about using a restore point as I'm not comfortable trying and screwing it up more.
Edited by Queen-Evie, 04 April 2015 - 01:04 PM.