Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Sluggish performance and high CPU usage


  • Please log in to reply
4 replies to this topic

#1 sikntired

sikntired

  • Members
  • 1,085 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:04:15 PM

Posted 04 April 2015 - 11:56 AM

Lately desktop has become more sluggish and received warning in Event Viewer about high CPU usage. OS is Win 7 sp-1. Here is Mini-Toolbox:



MiniToolBox by Farbar Version: 13-07-2013
Ran by Owner (administrator) on 04-04-2015 at 11:40:00
Running from "C:\Users\Owner\Downloads"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/04/2015 09:07:41 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Exception code: 0xc0000005
Fault offset: 0x0004c19c
Faulting process id: 0xa00
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

Error: (04/03/2015 08:34:07 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Exception code: 0x40000015
Fault offset: 0x00093534
Faulting process id: 0x864
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

Error: (04/02/2015 08:42:05 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xb8aec5e4
Faulting process id: 0x4f8
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

Error: (04/01/2015 09:38:26 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Exception code: 0x40000015
Fault offset: 0x00093534
Faulting process id: 0x7c8
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

Error: (03/31/2015 08:24:47 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: Comctl32.dll, version: 6.10.7601.17514, time stamp: 0x4ce7b71c
Exception code: 0xc0000094
Fault offset: 0x000c5e56
Faulting process id: 0x7c4
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

Error: (03/30/2015 07:38:32 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xae8b5331
Faulting process id: 0x808
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

Error: (03/29/2015 06:52:48 PM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xb8aec5e4
Faulting process id: 0x730
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

Error: (03/28/2015 08:50:37 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Exception code: 0x40000015
Fault offset: 0x00093534
Faulting process id: 0x8b4
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

Error: (03/27/2015 06:35:29 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Exception code: 0x40000015
Fault offset: 0x00093534
Faulting process id: 0x98c
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

Error: (03/26/2015 10:08:03 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Exception code: 0x40000015
Fault offset: 0x00093534
Faulting process id: 0x96c
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3


System errors:
=============
Error: (04/04/2015 09:07:43 AM) (Source: Service Control Manager) (User: )
Description: The Secunia PSI Agent service terminated unexpectedly. It has done this 1 time(s).

Error: (04/03/2015 08:34:10 AM) (Source: Service Control Manager) (User: )
Description: The Secunia PSI Agent service terminated unexpectedly. It has done this 1 time(s).

Error: (04/02/2015 05:39:50 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (04/02/2015 03:59:18 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (04/02/2015 00:11:22 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.

Error: (04/02/2015 11:04:22 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (04/02/2015 08:47:58 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error:
%%5

Error: (04/02/2015 08:47:49 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error:
%%5

Error: (04/02/2015 08:42:08 AM) (Source: Service Control Manager) (User: )
Description: The Secunia PSI Agent service terminated unexpectedly. It has done this 1 time(s).

Error: (04/01/2015 11:03:25 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.


Microsoft Office Sessions:
=========================
Error: (04/04/2015 09:07:41 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82PSIA.exe3.0.0.1000454784a82c00000050004c19ca0001d06edffca3f276C:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Program Files (x86)\Secunia\PSI\PSIA.exef4b2084d-dad3-11e4-80f7-002564f1131d

Error: (04/03/2015 08:34:07 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82PSIA.exe3.0.0.1000454784a82400000150009353486401d06e121e6f0595C:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Program Files (x86)\Secunia\PSI\PSIA.exe19e344d0-da06-11e4-9fe8-002564f1131d

Error: (04/02/2015 08:42:05 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82unknown0.0.0.000000000c0000005b8aec5e44f801d06d4a3caf838cC:\Program Files (x86)\Secunia\PSI\PSIA.exeunknown0c6fc07d-d93e-11e4-9885-002564f1131d

Error: (04/01/2015 09:38:26 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82PSIA.exe3.0.0.1000454784a8240000015000935347c801d06c88ed2db0cfC:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Program Files (x86)\Secunia\PSI\PSIA.exec134f0fd-d87c-11e4-98b8-002564f1131d

Error: (03/31/2015 08:24:47 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82Comctl32.dll6.10.7601.175144ce7b71cc0000094000c5e567c401d06bb5570dd206C:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\Comctl32.dll4c75c873-d7a9-11e4-9999-002564f1131d

Error: (03/30/2015 07:38:32 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82unknown0.0.0.000000000c0000005ae8b533180801d06ae5b7a55519C:\Program Files (x86)\Secunia\PSI\PSIA.exeunknownac646e65-d6d9-11e4-a2fb-002564f1131d

Error: (03/29/2015 06:52:48 PM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82unknown0.0.0.000000000c0000005b8aec5e473001d06a7b0418ddc1C:\Program Files (x86)\Secunia\PSI\PSIA.exeunknownb3475686-d66e-11e4-a03e-002564f1131d

Error: (03/28/2015 08:50:37 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82PSIA.exe3.0.0.1000454784a8240000015000935348b401d0695d64f6685aC:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Program Files (x86)\Secunia\PSI\PSIA.exe69ab0cda-d551-11e4-98bf-002564f1131d

Error: (03/27/2015 06:35:29 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82PSIA.exe3.0.0.1000454784a82400000150009353498c01d068814ff6d175C:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Program Files (x86)\Secunia\PSI\PSIA.exe5e544df8-d475-11e4-bf1d-002564f1131d

Error: (03/26/2015 10:08:03 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82PSIA.exe3.0.0.1000454784a82400000150009353496c01d067d5ebb475f0C:\Program Files (x86)\Secunia\PSI\PSIA.exeC:\Program Files (x86)\Secunia\PSI\PSIA.exee5e7163e-d3c9-11e4-a2a6-002564f1131d


=========================== Installed Programs ============================

Adobe Flash Player 17 ActiveX (Version: 17.0.0.134)
Adobe Reader XI (11.0.10) (Version: 11.0.10)
Adobe Refresh Manager (Version: 1.8.0)
D3DX10 (Version: 15.4.2368.0902)
Dell Dock (Version: 2.0)
Epson Event Manager (Version: 2.30.01)
EPSON NX110 Series Printer Uninstall
EPSON Scan
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.1930)
Internet Explorer (Enable DEP)
Junk Mail filter update (Version: 16.4.3528.0331)
Malwarebytes Anti-Exploit version 1.05.1.1016 (Version: 1.05.1.1016)
Malwarebytes Anti-Malware version 2.1.4.1018 (Version: 2.1.4.1018)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft OneDrive (Version: 17.0.4035.0328)
Microsoft Security Client (Version: 4.7.0205.0)
Microsoft Security Essentials (Version: 4.7.205.0)
Microsoft Silverlight (Version: 5.1.30514.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Movie Maker (Version: 16.4.3528.0331)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
Photo Gallery (Version: 16.4.3528.0331)
Realtek High Definition Audio Driver (Version: 6.0.1.7404)
Secunia PSI (3.0.0.10004) (Version: 3.0.0.10004)
SpywareBlaster 5.0 (Version: 5.0.0)
SUPERAntiSpyware (Version: 5.7.1026)
Windows Live Communications Platform (Version: 16.4.3528.0331)
Windows Live Essentials (Version: 16.4.3528.0331)
Windows Live Family Safety (Version: 16.4.3528.0331)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3528.0331)
Windows Live Mail (Version: 16.4.3528.0331)
Windows Live MIME IFilter (Version: 16.4.3528.0331)
Windows Live Photo Common (Version: 16.4.3528.0331)
Windows Live PIMT Platform (Version: 16.4.3528.0331)
Windows Live SOXE (Version: 16.4.3528.0331)
Windows Live SOXE Definitions (Version: 16.4.3528.0331)
Windows Live UX Platform (Version: 16.4.3528.0331)
Windows Live UX Platform Language Pack (Version: 16.4.3528.0331)
Windows Live Writer (Version: 16.4.3528.0331)
Windows Live Writer Resources (Version: 16.4.3528.0331)
WOT for Internet Explorer (Version: 12.8.2.0)

**** End of log ****

 

Any help or observations would be appreciated.


Edited by sikntired, 04 April 2015 - 11:58 AM.


BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,386 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:03:15 PM

Posted 04 April 2015 - 12:02 PM

I would uninstall/reinstall the Secunia application.

 

Louis



#3 sikntired

sikntired
  • Topic Starter

  • Members
  • 1,085 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:04:15 PM

Posted 04 April 2015 - 12:06 PM

Thank you for the quick response Louis. I will uninstall Secunia and then reinstall and see if there is a difference. I will let you know if this resolves the problem.

#4 sikntired

sikntired
  • Topic Starter

  • Members
  • 1,085 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:04:15 PM

Posted 04 April 2015 - 05:03 PM

Well I uninstalled and then reinstalled Secunia PSI. So far computer is responding better.

 

Thanks again Louis



#5 hamluis

hamluis

    Moderator


  • Moderator
  • 56,386 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:03:15 PM

Posted 04 April 2015 - 05:08 PM

If you have any more problems...let us know :).

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users