I'm trying to solve a problem of relentless pop ups on my friends computer. She is using windows 8 and has Norton 360 running. This has happened 3 times since she's had her computer (6 months old). Each time I've been able to solve the problem by refreshing Firefox. It hasn't worked this time.
This time I've tried Refresh Firefox - didn't work
Uninstalled and reinstalled Firefox - didn't work
Checked Firefox menu - Add ons - Extensions - nothing there
Run Malwarebytes and applied actions - didn't work
Run Norton Scan and applied actions - didn't work
I've tried restoring computer to earlier restore point that that didn't really work.
The pop ups don't seem to happen in IE but she needs to use Firefox for her work software which is only optimised for Firefox.
It seems the main pop up is coming from luu.lightquartrate.com
Any help would be appreciated. Thanks
Edited by Orange Blossom, 04 April 2015 - 03:06 AM.
Moved to AII from Windows 8. ~ OB