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Unable to turn windows firewall on


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5 replies to this topic

#1 thejohnnyrome

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Posted 03 April 2015 - 10:59 PM

So for the past two days I've had a weird problem with my laptop after it ran out of power.  It didn't want to connect online but that was fixed with command prompts and now the firewall is turned off. I've done a malwarebytes scan in safe mode with nothing found, tried doing some troubleshooting in the services and so on and so forth. 

 

Basically when I try to turn on the firewall it says that it needs to be done manually and then when you try to turn it on manually it comes up with error code 0x8007042c.  I've tried turning on the service but I get "Error 1608: The dependency service or group failed to start."

 

 



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#2 Nikhil_CV

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Posted 03 April 2015 - 11:26 PM

Hi,
Have you tried all steps listed at http://support.microsoft.com/en-us/kb/2530126 ?
Did you have any threat infection or removal around the time all these problems started?
Can you briefly describe what was the problem with network connections?
Regards : CV                                                                                                    There is no ONE TOUCH key to security!
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                                                                                                                                  Always have a Backup Plan!!! Because human idiotism doesn't have a cure! Stop highlighting!
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#3 hamluis

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Posted 04 April 2015 - 07:40 AM

This Link says it's malware, topic moved to Am I Infected forum.

 

Louis



#4 AndroidOS

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Posted 04 April 2015 - 09:32 AM

Hi there thejohnnyrome,

 

Can you remember what you did to fix your internet troubles? That might give us some indication of what is going on.

 

For now, run FSS to see if anything is going on with the services. 

 

Please download FSS

  • Download & run the program.


  • Make sure all the boxes and ticked & hit Scan.


  • Once complete, attach the log in your next post.


Edited by AndroidOS, 04 April 2015 - 09:33 AM.


#5 thejohnnyrome

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Posted 22 May 2015 - 08:15 PM

Farbar Service Scanner Version: 17-01-2015

Ran by Jonathan Romero (administrator) on 22-05-2015 at 21:13:56
Running from "C:\Users\Jonathan Romero\Downloads\Software"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.
 
bfe Service is not running. Checking service configuration:
The start type of bfe service is OK.
The ImagePath of bfe service is OK.
The ServiceDll of bfe service is OK.
 
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.
 
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
RpcSs Service is not running. Checking service configuration:
The start type of RpcSs service is OK.
The ImagePath of RpcSs service is OK.
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


Sorry for the long delay.


#6 thejohnnyrome

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Posted 22 May 2015 - 08:18 PM

Been away from my laptop for a while but the problem still persists.






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