This is my first time posting on this website following what seems to be a very friendly and helpful environment.
I came home to my computer today to discover that my desktop and taskbar icons and files (including very very important documents) had dissapeared. I also noticed that My Documents and Pictures etc had all gone missing.
There are however 343,000 new files in my User folder (called UU2780, UU2781 etc) all 100kb in size totalling about 30gb. This is the amount of memory i expect i have "lost" from the pictures and documents i once had. I am guessing that i have some sort of virus that has encrypted my files into these new smaller files.
I did a bit of digging and i came accross a Crypto virus (which i think I had seen in one of my folders). Aftet searching I have found RSA and Crypto appear in numerous places on my computer which from what I have read suggests I have a virus.
It is so important that I get the documents that I had on my desktop back and I am willing to try anything that could help.
I have so far ran a few virus scanners (Malwarebytes, AVG Free) and nothing is coming up even though something quite clearly is going on!
I am relatively new to virus detection and removal but have a lot of experience with computers in general. Any help at all would be greatly appreciated