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Can't Connect to Internet even in Safe Mode with Networking

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#1 Nickpreds


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Posted 03 April 2015 - 03:48 PM

I am posting a new thread because I have looked everywhere for a solution to my problem and still am not having any luck.

About a week ago, suddenly my computer would not connect to the internet. I have a custom built desktop pc with an Asrock motherboard. I am running Windows 7. There are 4 other computers in my house and they all are having no issues connecting, including my ASUS laptop. When I try to connect over ethernet, it says "Identifying... No Internet access" in the connection window. Also there is a yellow exclamation point over the ethernet connection symbol. I have a TP Link usb wireless adapter, so I plug that in. In the connection window it says that I am connected to my router, but it still says "Identifying... No Internet access". In the tray, the wifi symbol shows 5 bars of wifi, but has the yellow exclamation point on it.


I thought it'd be a good idea to try to connect while in safe mode, but that also failed.

My ISP is Att Uverse, I have a 2WIRE Router.
I have reinstalled mobo drivers, tplink wireless adapter drivers, ran many different commands in the console as administrator.
Any help would be greatly appreciated, because I really have no clue at all what the issue is.

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#2 Havachat


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Posted 03 April 2015 - 04:26 PM

Safe Mode wont work unless you choose "with Networking" , have you tried in Device Manager rolling back the driver for ethernet adapter ?

Are there any Question marks in device manager ?

Or going back to an Older Restore point , i would try to get the Ethernet working first as a connection then work on the wireless.

You can also run MiniToolBox  http://www.bleepingcomputer.com/download/minitoolbox/  and repair /Reset connections.

Edited by Havachat, 03 April 2015 - 06:35 PM.

#3 DeadNetwork


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Posted 10 April 2015 - 11:21 AM

Have you scanned for rootkits? Do you get the same issue if you switch user accounts? I wonder if a live CD would be able to load the correct drivers and get some kind of connectivity.

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