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I had windows 8.1 on my Dell Inspiron laptop. did a restore saving.l my files..


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#1 louielou

louielou

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Posted 03 April 2015 - 10:47 AM

.Installed  all updates, but windows keeps trying to install 2 of them and won't update to 8.1.
 
First one:Intel  Storage control 7 series chipset. 
Says I don't need it, but can't get past it.
 
 Second one::
Optional:     Realtek Hi def audio driver.
 
I have tried many suggestions, including installing KB 2919442 and then KB2919355, 
It comes up  as being for windows 8.1 which I haven't been able to install yet.
 
Please help!

Edited by Queen-Evie, 03 April 2015 - 07:22 PM.
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