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BSOD Problem. Bad Pool Caller. Help!


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#1 clowthu

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Posted 03 April 2015 - 08:13 AM

When i was playing a game, suddenly my notebook restart. and then BSOD showed.

Bad Pool Caller

 

I did some research and i found this thread.

 

http://www.bleepingcomputer.com/forums/t/525991/i-keep-on-getting-bsod-and-bad-pool-caller-help/

 

I guess the description of problem is in that dump file. but i can't read it :(

 

Can u help me guys ? 

 

 

I followed the steps in that thread. Perhaps the files can help. 

 

1. Upload the actual crash dump files.

    Done! in the attachment. The name is 040315-37953-01.txt.

    The original file is 040315-37953-01.dmp but I can't upload this file with other extension like .rar, .7zip or .dmp. So i change the extension with .txt.

    Attached File  040315-37953-01.txt   410.04KB   6 downloads

 

2. Publish a snapshot of your system using Speccy.

    http://speccy.piriform.com/results/m5HKCLlbwYssNY2kMdJsVty

 

3. Minitoolbox log.

    Done! in the attachment. The name is Result.txt

    Attached File  Result.txt   33.51KB   4 downloads

 


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#2 thisisu

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Posted 05 April 2015 - 03:51 AM

I didn't find anything conclusive in the bsod log but I'm not very savvy with WinDbg. You might want to try to uninstall Bitdefender and run a test on your RAM (using Memtest86+) if the problem persists. 



#3 clowthu

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Posted 06 April 2015 - 03:20 AM

Hi thisisu,

 

I run memtest86+ without uninstall bitdefender and the result is no error occurred. :D



#4 thisisu

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Posted 06 April 2015 - 03:27 AM

Good. How long did you let Memtest86+ run for? Also keep in mind to try to uninstall Bitdefender if the problem persists.



#5 clowthu

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Posted 11 April 2015 - 05:49 PM

About 15 minutes. I think the problem is not in the bit defender, thisisu because the problem was already there before it is installed.

 

If the problem occurs again, i will post the crash dump file immediately.

 

Thanks for the help :D



#6 thisisu

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Posted 12 April 2015 - 05:42 PM

No problem. I'll continue to monitor the thread incase you return






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