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csrss.exe and winlogon.exe with no User Name or description


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#1 Chansam9

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Posted 02 April 2015 - 05:07 PM

Windows 7 Pro, Service Pack 1, 64 bit operating system here. Started up computer today and suddenly could not connect to internet. After shutting down and restarting, noticed my anti virus had been turned off  and also saw theses two services in my task manager running with no user name or description. ( crss.exe and winlogon.exe). both have no file location and both are rrunning at high priority. I'm concerned that it's some sort of virus or hack from what I've read and hoping you can help me straighten this out.

Thanks


Edited by computerxpds, 02 April 2015 - 05:16 PM.
Moved from Windows 7 to AII


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#2 boopme

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Posted 02 April 2015 - 06:15 PM

Hello, this will be quicker and safer cleaned if you repost the above info with...
Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Chansam9

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Posted 03 April 2015 - 12:59 AM

Thanks for the reply. Did as you requested and am awaiting reply.



#4 boopme

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Posted 03 April 2015 - 11:17 AM

You cancelled your help request.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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