Hi guys, I've had a tonne of problems with Windows 8.1 resulting in a slow buggy Laptop and want to reset it.
I've tried resetting Windows 8.1 using the inbuilt option but I've not been able to do so: "There was a problem when resetting your PC. No changes were made." comes up.
Also tried downloading Windows 8 from here: http://windows.microsoft.com/en-US/windows-8/upgrade-product-key-only
But my product key doesn't work with retail versions (I bought my laptop from a store with Windows 8 pre installed). Any ideas how to go about reinstalling Windows? Thanks.
EDIT: I have an ASUS N550JV Laptop, bought in 2013.
Edited by Skydie, 02 April 2015 - 11:00 AM.