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Wireless mouse is faltering


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3 replies to this topic

#1 pele

pele

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  • 2 posts
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  • Local time:03:12 PM

Posted 02 April 2015 - 09:20 AM

Hi,

 

I have a brand new system, however lately my wireless usb mouse is faltering several times for a few seconds.

I was wondering if there is something going on with my USB connection. Because i don't know where to look i start with checking the logbooks.

I found there a lot of errors.

I don't have any clue how to analyse these errors.

 

I found a topic what to post here to get some help.

 

Speccy : http://speccy.piriform.com/results/TTmOaZhVgSZwlb5SlndTbcT

 

Minitoolbox:

iniToolBox by Farbar  Version: 09-03-2015
Ran by pele (administrator) on 02-04-2015 at 16:17:14
Running from "\\192.168.1.145\Download\Downloads\Peledownload"
Microsoft Windows 8.1 Pro  (X64)
Model: To Be Filled By O.E.M. Manufacturer: To Be Filled By O.E.M.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/02/2015 04:08:07 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: WINDOWSPC)
Description: Het activeren van de app Microsoft.BingNews_8wekyb3d8bbwe!AppexNews is mislukt door de fout -2144927148. Kijk 

in het logboek Microsoft-Windows-TWinUI/Operational voor aanvullende informatie.

Error: (04/02/2015 01:53:54 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: WINDOWSPC)
Description: Het activeren van de app Microsoft.BingNews_8wekyb3d8bbwe!AppexNews is mislukt door de fout -2144927148. Kijk 

in het logboek Microsoft-Windows-TWinUI/Operational voor aanvullende informatie.

Error: (04/02/2015 11:47:22 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: WINDOWSPC)
Description: Het activeren van de app Microsoft.BingNews_8wekyb3d8bbwe!AppexNews is mislukt door de fout -2144927148. Kijk 

in het logboek Microsoft-Windows-TWinUI/Operational voor aanvullende informatie.

Error: (04/02/2015 11:23:54 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: WINDOWSPC)
Description: Het activeren van de app Microsoft.BingNews_8wekyb3d8bbwe!AppexNews is mislukt door de fout -2144927148. Kijk 

in het logboek Microsoft-Windows-TWinUI/Operational voor aanvullende informatie.

Error: (04/02/2015 11:15:52 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: De service Cryptografische services is mislukt tijdens het verwerken van aanroep OnIdentity() op het object 

System Writer.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Toegang geweigerd.
.

Error: (04/01/2015 11:40:45 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: De service Cryptografische services is mislukt tijdens het verwerken van aanroep OnIdentity() op het object 

System Writer.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Toegang geweigerd.
.

Error: (04/01/2015 09:58:06 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: WINDOWSPC)
Description: Het activeren van de app Microsoft.BingNews_8wekyb3d8bbwe!AppexNews is mislukt door de fout -2144927148. Kijk 

in het logboek Microsoft-Windows-TWinUI/Operational voor aanvullende informatie.

Error: (04/01/2015 07:58:06 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: WINDOWSPC)
Description: Het activeren van de app Microsoft.BingNews_8wekyb3d8bbwe!AppexNews is mislukt door de fout -2144927148. Kijk 

in het logboek Microsoft-Windows-TWinUI/Operational voor aanvullende informatie.

Error: (04/01/2015 07:00:34 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: De service Cryptografische services is mislukt tijdens het verwerken van aanroep OnIdentity() op het object 

System Writer.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Toegang geweigerd.
.

Error: (04/01/2015 07:00:04 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: De service Cryptografische services is mislukt tijdens het verwerken van aanroep OnIdentity() op het object 

System Writer.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Toegang geweigerd.
.


System errors:
=============
Error: (04/02/2015 03:53:33 PM) (Source: DCOM) (User: WINDOWSPC)
Description: toepassingsspecifiekLokaalStarten{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}

windowspcpeleS-1-5-21-699579441-2937147074-99000566-1001LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar

Error: (04/02/2015 03:53:33 PM) (Source: DCOM) (User: WINDOWSPC)
Description: toepassingsspecifiekLokaalStarten{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}

windowspcpeleS-1-5-21-699579441-2937147074-99000566-1001LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar

Error: (04/02/2015 03:45:13 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-

AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar

Error: (04/01/2015 11:47:13 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-

AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar

Error: (04/01/2015 00:15:18 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-

AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar

Error: (03/31/2015 10:49:43 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-

AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar

Error: (03/31/2015 10:30:00 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-

AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar

Error: (03/31/2015 03:55:08 PM) (Source: EventLog) (User: )
Description: De vorige afsluiting van het systeem om 15:16:39 op ‎31-‎3-‎2015 is onverwacht gebeurd.

Error: (03/31/2015 00:38:48 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: Een melding van een onherstelbare fout is ontvangen van het externe eindpunt. De door het TLS-protocol 

gedefinieerde meldingcode van de onherstelbare fout is 40.

Error: (03/31/2015 00:38:48 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: Een melding van een onherstelbare fout is ontvangen van het externe eindpunt. De door het TLS-protocol 

gedefinieerde meldingcode van de onherstelbare fout is 40.


Microsoft Office Sessions:
=========================
Error: (04/02/2015 04:08:07 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: WINDOWSPC)
Description: Microsoft.BingNews_8wekyb3d8bbwe!AppexNews-2144927148

Error: (04/02/2015 01:53:54 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: WINDOWSPC)
Description: Microsoft.BingNews_8wekyb3d8bbwe!AppexNews-2144927148

Error: (04/02/2015 11:47:22 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: WINDOWSPC)
Description: Microsoft.BingNews_8wekyb3d8bbwe!AppexNews-2144927148

Error: (04/02/2015 11:23:54 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: WINDOWSPC)
Description: Microsoft.BingNews_8wekyb3d8bbwe!AppexNews-2144927148

Error: (04/02/2015 11:15:52 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Toegang geweigerd.

Error: (04/01/2015 11:40:45 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Toegang geweigerd.

Error: (04/01/2015 09:58:06 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: WINDOWSPC)
Description: Microsoft.BingNews_8wekyb3d8bbwe!AppexNews-2144927148

Error: (04/01/2015 07:58:06 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: WINDOWSPC)
Description: Microsoft.BingNews_8wekyb3d8bbwe!AppexNews-2144927148

Error: (04/01/2015 07:00:34 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Toegang geweigerd.

Error: (04/01/2015 07:00:04 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Toegang geweigerd.


CodeIntegrity Errors:
===================================
  Date: 2015-03-17 17:53:56.413
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender

\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / 

Antimalware signing level requirements.

  Date: 2015-03-17 17:53:56.327
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender

\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / 

Antimalware signing level requirements.

  Date: 2015-03-16 05:16:21.003
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender

\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did 

not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-03-16 05:16:20.923
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender

\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did 

not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-03-16 05:16:20.842
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender

\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did 

not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-03-16 05:16:13.480
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender

\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did 

not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-03-16 05:16:13.399
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender

\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did 

not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-03-16 05:16:13.214
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender

\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did 

not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-03-16 05:16:13.132
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender

\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did 

not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-03-16 05:16:12.919
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender

\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did 

not meet the Custom 3 / Antimalware signing level requirements.



=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.38913 - BitTorrent Inc.)
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Aangifte inkomstenbelasting 2014 (HKLM-x32\...\Aangifte inkomstenbelasting 2014) (Version:  - Belastingdienst)
Acronis True Image 2015 (HKLM-x32\...\{D782DE4C-0F7C-4F84-9E5B-7FBD6E3286D2}) (Version: 18.0.5539 - Acronis)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 2.9.0.465 - Adobe Systems Incorporated)
Adobe Photoshop CC 2014 (HKLM-x32\...\{D7A4F897-B20A-42D0-862D-CB5F6DB7391D}) (Version: 15.2.2 - Adobe Systems 

Incorporated)
Adobe Photoshop Lightroom 5.7.1 64-bit (HKLM\...\{BC86B82C-8C0E-4408-9AC1-6B0F2D636963}) (Version: 5.7.1 - Adobe Systems 

Incorporated)
Android Studio (HKLM\...\Android Studio) (Version: 1.0 - Google Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DF7096B-715A-4233-8633-C7A16ED6D616}) (Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.16.15.0 - 

Asmedia Technology)
Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 2.0.8.0000 - 

Asmedia Technology)
ASRock XFast RAM v3.0.3 (HKLM\...\ASRock XFast RAM_is1) (Version:  - ASRock Inc.)
A-Tuning v2.0.112.4 (HKLM-x32\...\A-Tuning_is1) (Version: 2.0.112.4 - )
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Canon IJ Network Scan Utility (HKLM-x32\...\Canon_IJ_Network_Scan_UTILITY) (Version:  - )
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version:  - )
Canon MP Navigator EX 2.0 (HKLM-x32\...\MP Navigator EX 2.0) (Version:  - )
Canon MP980 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP980_series) (Version:  - )
Cisco Connect (HKLM-x32\...\Cisco Connect) (Version: 1.4.11266.0 - Cisco Consumer Products LLC)
CPUID CPU-Z 1.72 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
CrashPlan (HKLM\...\{117D4BC7-150A-40BD-ADDD-FE1A7AE31553}) (Version: 3.7.0 - Code 42 Software)
Dropbox (HKCU\...\Dropbox) (Version: 3.2.9 - Dropbox, Inc.)
EaseUS Data Recovery Wizard 6.1 (HKLM-x32\...\EaseUS Data Recovery Wizard 6.1_is1) (Version:  - EaseUS)
EpNamer (HKCU\...\b7b0b4f1bf7cf6ef) (Version: 1.0.0.9 - EpNamer)
GET Youtube Downloader Ultimate 8.0.7.3 (HKLM-x32\...\{g_youtube_downloader-66712EEE-ECBC-B8888}_is1) (Version:  - 

GETVideosoft Studio.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.101 - Google Inc.)
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.9.240 - SurfRight B.V.)
HyperSnap 8 (HKLM\...\HyperSnap 8) (Version: 8.03.00 - Hyperionics Technology LLC)
iCloud (HKLM\...\{309768A4-A2BB-4930-A5A2-8169678C9B4C}) (Version: 4.0.6.28 - Apple Inc.)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel(R) Chipset Device Software (Version: 10.0.24 - Intel Corporation) Hidden
Intel(R) Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 10.0.31.1000 - Intel 

Corporation)
Intel(R) Management Engine Components (Version: 1.0.0.0 - Intel Corporation) Hidden
Intel(R) Management Engine Components (Version: 10.0.31.1000 - Intel Corporation) Hidden
Intel(R) ME UninstallLegacy (Version: 1.0.1.0 - Intel Corporation) Hidden
Intel(R) Network Connections 19.0.27.0 (HKLM\...\PROSetDX) (Version: 19.0.27.0 - Intel)
Intel(R) Network Connections 19.0.27.0 (Version: 19.0.27.0 - Intel) Hidden
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3993 - Intel 

Corporation)
Intel(R) Update Manager (HKLM-x32\...\{84A2B59B-6A7B-4C01-8592-15C9BFE6AC36}) (Version: 2.4.3 - Intel Corporation)
Intel® Hardware Accelerated Execution Manager (HKLM\...\{ECCB31F5-435D-4F37-A98D-5854D3C62718}) (Version: 1.1.1 - Intel 

Corporation)
Intel® Trusted Connect Service Client (Version: 1.35.133.1 - Intel Corporation) Hidden
iTunes (HKLM\...\{D227565A-0033-40AD-89BA-653A205CDC11}) (Version: 12.1.1.4 - Apple Inc.)
Java 7 Update 76 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417076FF}) (Version: 7.0.760 - Oracle)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java SE Development Kit 7 Update 76 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0170760}) (Version: 1.7.0.760 - 

Oracle)
K-Lite Codec Pack 10.9.8 Full (HKLM-x32\...\KLiteCodecPack_is1) (Version: 10.9.8 - )
Microsoft Office Professional Plus 2013 - nl-nl (HKLM\...\ProPlusRetail - nl-nl) (Version: 15.0.4701.1002 - Microsoft 

Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 

9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) 

(Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 

10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 

10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) 

(Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) 

(Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) 

(Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) 

(Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime 

(x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Language Pack - NLD (Version: 10.0.50903 - Microsoft 

Corporation) Hidden
MSVCRT Redists (Version: 1.0 - Sony Creative Software Inc.) Hidden
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Port Forward Network Utilities (HKLM-x32\...\{88B1D36C-7B70-4C48-8D2F-AAB956ECF4C3}) (Version: 2.0.9 - Portforward, LLC)
QNAP Qfinder (HKLM-x32\...\QNAP_FINDER) (Version: 4.2.5.0108 - QNAP Systems, Inc.)
QoQReVerse (HKLM-x32\...\QoQReVerse) (Version:  - )
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Rapoo stuurprogramma toetsenbord en muis v1.7 (HKLM-x32\...\{7DED56EF-66D4-4F36-BC35-DC67B6277CC8}_is1) (Version:  - Rapoo 

Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.25.108.2014 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7004 - Realtek 

Semiconductor Corp.)
SiSoftware Sandra Personal 2015 (HKLM\...\{C3113E55-7BCB-4de3-8EBF-60E6CE6B2496}_is1) (Version: 21.10.2015.1 - SiSoftware)
Software voor Intel® Chipset-apparaten (x32 Version: 10.0.24 - Intel(R) Corporation) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Taalpakket voor Microsoft Visual Studio 2010 Tools for Office Runtime (x64) - NLD (HKLM\...\Microsoft Visual Studio 2010 

Tools for Office Runtime (x64) Language Pack - NLD) (Version: 10.0.50903 - Microsoft Corporation)
theRenamer 7.68 (HKLM-x32\...\{55B6344C-AE4F-4DA8-BF32-D7AE0CB4D2BE}_is1) (Version:  - theRenamer)
UltraEdit (HKLM-x32\...\InstallShield_{635A6AF2-63AF-4C1C-AF57-BDC8AF6D397D}) (Version: 21.00.1033 - IDM Computer 

Solutions, Inc.)
UltraEdit (x32 Version: 21.00.1033 - IDM Computer Solutions, Inc.) Hidden
Vegas Pro 13.0 (64-bit) (HKLM\...\{D0360940-CCC6-11E3-B9C6-F04DA23A5C58}) (Version: 13.0.310 - Sony)
VirtualCloneDrive (HKLM-x32\...\VirtualCloneDrive) (Version: 5.4.7.0 - Elaborate Bytes)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
VSO ConvertXToDVD (HKLM-x32\...\{CE1F93C0-4353-4C9D-84DA-AB4E7C63ED32}_is1) (Version: 5.2.0.7 - VSO Software)
xplorer² professional 64 bit (HKLM\...\xplorer2p64) (Version: 3.0.0.2 - Zabkat)

========================= Devices: ================================

Name: 
Description: 
Class Guid: 
Manufacturer: 
Service: 
Device ID: ACPI\INT33A0\0
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 24%
Total physical RAM: 16073.84 MB
Available physical RAM: 12184.61 MB
Total Pagefile: 18505.84 MB
Available Pagefile: 13443.28 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975.52 MB

========================= Partitions: =====================================

1 Drive c: (System) (Fixed) (Total:238.13 GB) (Free:136.45 GB) NTFS
2 Drive d: (Data) (Fixed) (Total:73.73 GB) (Free:60.23 GB) NTFS
3 Drive e: (Programs) (Fixed) (Total:1863.01 GB) (Free:1680.16 GB) NTFS

========================= Users: ========================================

Gebruikersaccounts voor \\WINDOWSPC

Administrator            Gast                     pele                     
De opdracht is voltooid.

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

Who can help me how to find out why my wireless usb mouse is faltering.

 

Thanks in advance,

Bianca



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#2 Chris Cosgrove

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Posted 03 April 2015 - 05:15 PM

First of all - welcome to BC !

 

The first thing to do with any problem with a wireless mouse or keyboard problem is to change the batteries.

 

With my small knowledge of German I can go so far with Dutch, but only so far !  The bulk of your problems seem to be with Bonjour, Bing News and MS Silverlight.

 

Bonjour is bundled with Apple's iTunes software and can safely be uninstalled unless you use an Apple Air printer, and according to your report you use a Canon, so uninstall it.

 

Very few things depend on Silverlight to my knowledge and it too can be safely uninstalled. If you come across a web-page that demands it you can re-install it.

 

Bing News ?  Do you not have a Dutch on-line news service similar to our BBC ?  Uninstall or disable this service.

 

Chris Cosgrove



#3 Shalynne

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Posted 04 April 2015 - 04:08 AM

The mouse itself may have some issues.  Expired batteries are common culprits -- but for me, they usually just die completely.

 

Debris is another common culprit.  First thing I check for is debris on the underside of the mouse itself, and on the desktop or mousepad.  I borrow my computer space from a cat, who is (mostly) quite gracious about sharing her house with me.  Cat hair on the sensor can lead to the intermittent effects you describe.



#4 pele

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Posted 04 April 2015 - 12:05 PM

The mouse itself may have some issues.  Expired batteries are common culprits -- but for me, they usually just die completely.

 

Debris is another common culprit.  First thing I check for is debris on the underside of the mouse itself, and on the desktop or mousepad.  I borrow my computer space from a cat, who is (mostly) quite gracious about sharing her house with me.  Cat hair on the sensor can lead to the intermittent effects you describe.

 

You could be right about the cat, he sleeps a lot next to the mouse.

The battery is already replaced.

 

Thanks for the tip  


First of all - welcome to BC !

 

The first thing to do with any problem with a wireless mouse or keyboard problem is to change the batteries.

 

With my small knowledge of German I can go so far with Dutch, but only so far !  The bulk of your problems seem to be with Bonjour, Bing News and MS Silverlight.

 

Bonjour is bundled with Apple's iTunes software and can safely be uninstalled unless you use an Apple Air printer, and according to your report you use a Canon, so uninstall it.

 

Very few things depend on Silverlight to my knowledge and it too can be safely uninstalled. If you come across a web-page that demands it you can re-install it.

 

Bing News ?  Do you not have a Dutch on-line news service similar to our BBC ?  Uninstall or disable this service.

 

Chris Cosgrove

 

I will uninstall those programs lets see if it helps.

Thanks for the advice






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