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Computer Restarts ?


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#1 AlgernonTehMouse

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Posted 02 April 2015 - 02:24 AM

My computer randomly restarts when playing Dragon age: inquisition, How do I fix this because it is really annoying?

 

My Specs

           Motherboard: Sabertooth 990FX R2.0

        Graphics Card: AMD Radeon R9 200 Series

Liquid CPU Cooler: Seidon 120v

                Processor: AMD-FX -8320 Eight Core 3.51 GHz

                          RAM: 8.00 GB

            System Type: 64-bit OS, x64-based processor

    Windows version: Windows 8.1

    

Power Supply: ATNG Power Co., LTD

                         Model: APED-950FC

                        Sticker: 80 plus Bronze

 

                                               |   Voltage      |   Current  |  Frequency      |

                          AC input     |115V- 240V  | 15A-7.5A  |  47-63Hz          |

                          DC output  |+3.3V | +5V   |      +12V     | -12V  | +5Vsb  |

                                              |  24A   |  30A  |      60 A      | 0.5A  |  3A        |

                                  MAX.  |        170W      |    720W     |   6W  |   15W     |

                                             |                                 800W                               |

 


Edited by AlgernonTehMouse, 02 April 2015 - 02:24 AM.


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#2 dicke

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Posted 04 April 2015 - 12:56 PM

Have you looked at your temperatures?

http://www.bleepingcomputer.com/download/speccy/

 

Dick


Stay well and surf safe [stay protected]

Dick E


#3 dc3

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Posted 04 April 2015 - 02:08 PM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 AlgernonTehMouse

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Posted 06 April 2015 - 02:37 PM

Here You Go:

http://speccy.piriform.com/results/MLVDBqkyp45ultwwPJG1dlj



#5 dc3

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Posted 06 April 2015 - 02:47 PM

The Speccy shows that the operating system was installed on 02/12/2015.  Did you use the recovery partition to return the computer to its factory condition?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 AlgernonTehMouse

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Posted 06 April 2015 - 03:33 PM

Yes I did,


Edited by AlgernonTehMouse, 06 April 2015 - 03:47 PM.


#7 dc3

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Posted 06 April 2015 - 03:48 PM

Looking at the specs it looks like this is a custom build.  That being the case, you couldn't have used a recovery partition installed by the manufacturer to reinstall the operating system.

 

When you last installed the operating system, did you install all of the drivers needed?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 AlgernonTehMouse

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Posted 06 April 2015 - 03:56 PM

It is a Custom Build and yes I did install all the drivers



#9 AlgernonTehMouse

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Posted 07 April 2015 - 04:48 PM

any other advice on this?



#10 dicke

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Posted 07 April 2015 - 09:06 PM

If heat and / or power aren't the problem then we might have to wait for something to break in order to find the problem. Not an ideal solution but short of doing a full part by part replacement to discover the weak link about the only reasonable way to find it. Stressing the system might cause this to happen sooner - no promise there.

 

Dick


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Dick E


#11 dc3

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Posted 08 April 2015 - 07:23 AM

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark only the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 
 

 
Double click on the download and choose to run the program.
 
A screen similar to the one below will open, click any key to run the program.
 
securitycheck_zpscfb86945.png
 
When the scan is finished there will be a log, copy and then paste your log in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 AlgernonTehMouse

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Posted 08 April 2015 - 03:20 PM

MiniToolBox Log
MiniToolBox by Farbar  Version: 30-11-2014
Ran by Anthony (administrator) on 08-04-2015 at 13:14:17
Running from "C:\Users\Anthony\Desktop"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/07/2015 11:24:17 PM) (Source: Application Hang) (User: )
Description: The program Skype.exe version 7.2.59.103 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 2028
 
Start Time: 01d071424ac3326e
 
Termination Time: 4294967295
 
Application Path: C:\Program Files (x86)\Skype\Phone\Skype.exe
 
Report Id: e1394362-ddb7-11e4-8277-10c37b9b28c3
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (04/07/2015 07:16:33 AM) (Source: Desktop Window Manager) (User: )
Description: The Desktop Window Manager has encountered a fatal error (0x8898008d)
 
Error: (04/06/2015 00:34:37 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
 
Error: (04/02/2015 02:47:08 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
 
Error: (04/02/2015 00:17:49 AM) (Source: .NET Runtime) (User: )
Description: Application: Seagate.Dashboard.DASWindowsService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Management.ManagementException
Stack:
   at System.Management.ManagementException.ThrowWithExtendedInfo(System.Management.ManagementStatus)
   at System.Management.SinkForEventQuery.Cancel()
   at System.Management.ManagementEventWatcher.Stop()
   at System.Management.ManagementEventWatcher.Finalize()
 
Error: (03/29/2015 08:18:28 AM) (Source: Desktop Window Manager) (User: )
Description: The Desktop Window Manager has encountered a fatal error (0x8898008d)
 
Error: (03/27/2015 06:04:34 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
 
Error: (03/27/2015 06:02:20 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
 
Error: (03/26/2015 10:01:20 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
 
Error: (03/26/2015 10:01:08 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
 
 
System errors:
=============
Error: (04/08/2015 01:11:12 PM) (Source: DCOM) (User: Office)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}OfficeAnthonyS-1-5-21-5524059-56250828-1699871848-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (04/08/2015 01:11:12 PM) (Source: DCOM) (User: Office)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}OfficeAnthonyS-1-5-21-5524059-56250828-1699871848-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (04/08/2015 01:11:11 PM) (Source: DCOM) (User: Office)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}OfficeAnthonyS-1-5-21-5524059-56250828-1699871848-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (04/08/2015 01:11:11 PM) (Source: DCOM) (User: Office)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}OfficeAnthonyS-1-5-21-5524059-56250828-1699871848-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (04/08/2015 01:11:11 PM) (Source: DCOM) (User: Office)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}OfficeAnthonyS-1-5-21-5524059-56250828-1699871848-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (04/08/2015 01:10:40 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:53:24 PM on ‎4/‎8/‎2015 was unexpected.
 
Error: (04/08/2015 08:55:58 AM) (Source: DCOM) (User: Office)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}
 
Error: (04/08/2015 08:55:28 AM) (Source: DCOM) (User: Office)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}
 
Error: (04/08/2015 07:45:05 AM) (Source: DCOM) (User: Office)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}
 
Error: (04/08/2015 07:44:35 AM) (Source: DCOM) (User: Office)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}
 
 
Microsoft Office Sessions:
=========================
Error: (04/07/2015 11:24:17 PM) (Source: Application Hang)(User: )
Description: Skype.exe7.2.59.103202801d071424ac3326e4294967295C:\Program Files (x86)\Skype\Phone\Skype.exee1394362-ddb7-11e4-8277-10c37b9b28c3
 
Error: (04/07/2015 07:16:33 AM) (Source: Desktop Window Manager)(User: )
Description: 0x8898008d
 
Error: (04/06/2015 00:34:37 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Users\Anthony\Desktop\Cleaning\esetsmartinstaller_enu.exe
 
Error: (04/02/2015 02:47:08 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Users\Anthony\Downloads\esetsmartinstaller_enu.exe
 
Error: (04/02/2015 00:17:49 AM) (Source: .NET Runtime)(User: )
Description: Application: Seagate.Dashboard.DASWindowsService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Management.ManagementException
Stack:
   at System.Management.ManagementException.ThrowWithExtendedInfo(System.Management.ManagementStatus)
   at System.Management.SinkForEventQuery.Cancel()
   at System.Management.ManagementEventWatcher.Stop()
   at System.Management.ManagementEventWatcher.Finalize()
 
Error: (03/29/2015 08:18:28 AM) (Source: Desktop Window Manager)(User: )
Description: 0x8898008d
 
Error: (03/27/2015 06:04:34 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Program Files (x86)\ESET\ESET Online Scanner\ESETSmartInstaller.exe
 
Error: (03/27/2015 06:02:20 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Program Files (x86)\ESET\ESET Online Scanner\ESETSmartInstaller.exe
 
Error: (03/26/2015 10:01:20 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Program Files (x86)\ESET\ESET Online Scanner\ESETSmartInstaller.exe
 
Error: (03/26/2015 10:01:08 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Users\Anthony\Desktop\Cleaning\esetsmartinstaller_enu.exe
 
 
 
=========================== Installed Programs ============================
Adobe Acrobat XI Pro (HKLM-x32\...\{AC76BA86-1033-FFFF-7760-000000000006}) (Version: 11.0.00 - Adobe Systems)
Adobe After Effects CS6 (HKLM-x32\...\{4817D846-700B-474E-A31B-80892B3E92E3}) (Version: 11 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.1.0.4880 - Adobe Systems Incorporated) Hidden
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Help Manager (x32 Version: 4.0.244 - Adobe Systems Incorporated) Hidden
Adobe Illustrator CS6 (HKLM-x32\...\{4869414E-7AEA-4C8E-BE1C-8D40977FD517}) (Version: 16.0 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM-x32\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
AMD Catalyst Control Center (x32 Version: 2014.0704.2133.36938 - Advanced Micro Devices, Inc.) Hidden
AMD Fuel (Version: 2014.0704.2133.36938 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}) (Version: 2.3.4 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center (HKLM-x32\...\WUCCCApp) (Version: 1.00.0000 - AMD)
Catalyst Control Center InstallProxy (x32 Version: 2014.0704.2133.36938 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.0704.2133.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.0704.2132.36938 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2014.0704.2133.36938 - Advanced Micro Devices, Inc.) Hidden
Chivalry BETA (HKLM-x32\...\Steam App 232210) (Version:  - )
Chivalry: Medieval Warfare (HKLM-x32\...\Steam App 219640) (Version:  - Torn Banner Studios)
Citrix Online Launcher (HKLM-x32\...\{1EFF9E6C-76E1-43F9-81FB-BC8C037B0902}) (Version: 1.0.258 - Citrix)
Corel Painter 13 - IPM (Version: 14.0 - Corel Corporation) Hidden
Corel Painter 13 - IPM Content (Version: 14.0 - Corel Corporation) Hidden
Corel Painter 2015 (HKLM\...\_{DDB3F5F0-2583-426C-A652-8404AFF3A4D0}) (Version: 14.1.0.1105 - Corel Corporation)
CyberLink PowerDirector 13 (HKLM-x32\...\{BA385AFC-00B1-417C-8C20-74B996EF3AF0}) (Version: 13.0.2307.0 - CyberLink Corp.)
CyberLink PowerDirector 13 Content Pack Essential (HKLM-x32\...\InstallShield_{749B310F-A489-439D-9AEF-1332222F2E04}) (Version: 13 Essential - CyberLink Corp.)
CyberLink PowerDirector 13 Content Pack Essential (x32 Version: 13 Essential - CyberLink Corp.) Hidden
CyberLink PowerDirector 13 Content Pack Premium (HKLM-x32\...\InstallShield_{9B866025-5082-4B88-8A62-F6FBBFCBBBA1}) (Version: 13 Premium - CyberLink Corp.)
CyberLink PowerDirector 13 Content Pack Premium (x32 Version: 13 Premium - CyberLink Corp.) Hidden
CyberLink WaveEditor 2 (HKLM-x32\...\{324F76CC-D8DD-4D87-B77D-D4AF5E1AA7B3}) (Version: 5620 - CyberLink Corp.)
Dragon Age™: Inquisition (HKLM-x32\...\{DC4C36DC-4E5B-4262-B0C7-157DF534B969}) (Version: 1.0.0.7 - Electronic Arts)
Evernote v. 5.8.4 (HKLM-x32\...\{C15841A6-C20A-11E4-977D-00163E98E7D6}) (Version: 5.8.4.6870 - Evernote Corp.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.118 - Google Inc.)
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
GoToMeeting 7.1.7.2539 (HKCU\...\GoToMeeting) (Version: 7.1.7.2539 - CitrixOnline)
IconHandler 64 bit (Version: 2.0 - Corel Corporation) Hidden
Jing (HKLM-x32\...\{22800204-9E53-45C7-B6F3-5BB0F1C1A147}) (Version: 2.8.13007.1 - TechSmith Corporation)
join.me (HKCU\...\JoinMe) (Version: 1.20.0.116 - LogMeIn, Inc.)
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
League of Legends (x32 Version: 3.0.1 - Riot Games) Hidden
Malwarebytes Anti-Malware version 2.1.4.1018 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.4.1018 - Malwarebytes Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{2DFD8316-9EF1-3210-908C-4CB61961C1AC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
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Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
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Painter 2015 - Core (Version: 14.1.4 - Corel Corporation) Hidden
Painter 2015 - Corex64 (Version: 14.1.4 - Corel Corporation) Hidden
Painter 2015 - CT (Version: 14.1.4 - Corel Corporation) Hidden
Painter 2015 - DE (Version: 14.1.4 - Corel Corporation) Hidden
Painter 2015 - EN (Version: 14.1.4 - Corel Corporation) Hidden
Painter 2015 - FR (Version: 14.1.4 - Corel Corporation) Hidden
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PDF Settings CS6 (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
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QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
Seagate Dashboard (HKLM-x32\...\{EA266F00-A8E7-43A0-8DED-FBFE3F076934}) (Version: 4.0.1902.0 - Seagate)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 7.2 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.2.103 - Skype Technologies S.A.)
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Spotify (HKCU\...\Spotify) (Version: 1.0.3.101.gbfa97dfe - Spotify AB)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Tablet Driver V7.0 (HKLM-x32\...\TabletDriver) (Version:  - )
Tixati (HKLM-x32\...\tixati) (Version:  - )
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VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.0 - VideoLAN)
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========================= Memory info: ===================================
 
Percentage of memory in use: 15%
Total physical RAM: 8090.15 MB
Available physical RAM: 6861.6 MB
Total Pagefile: 12442.15 MB
Available Pagefile: 11112.96 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.78 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:1862.5 GB) (Free:939.64 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\OFFICE
 
Administrator            Anthony                  Guest                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****
 
 
Security Check Log
 Results of screen317's Security Check version 0.99.99  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Google Chrome (41.0.2272.101) 
 Google Chrome (41.0.2272.118) 
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSMpEng.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 


#13 AlgernonTehMouse

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Posted 09 April 2015 - 11:47 AM

Any suggestions on how to fix this? 



#14 lephonghau

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Posted 10 April 2015 - 04:09 AM

You try to check ram it anyway? see how to check ram here



#15 dc3

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Posted 10 April 2015 - 06:40 AM

Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and choose Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
This will open the Elevated Command Prompt, it will look similar to the image below.
 
elevatedcommandpromptw7_zpseba8c499.png
 
Type in sfc /scannow and then press Enter to start the scan.  Please notice the space between sfc and the /scannow.
 
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
 
When the scan is finished please post the log of this scan.
 
To find sfc /scannow log, type cmd in the Search programs and files box. 
 
cmd will appear above the search box under Apps., right click on it and choose Run as administrator, this will open the Elevated Command Prompt.  This will look simlar to the image above.
 
Copy and paste the following in the Elevated Command Prompt, then press Enter.  
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
 
This will place a new icon on the desktop titled sfcdetails.  Double click on this icon to open the log, copy it and paste it in your topic. 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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