Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Is my HDD dying?


  • Please log in to reply
4 replies to this topic

#1 pakkiu

pakkiu

  • Members
  • 41 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Singapore
  • Local time:10:50 AM

Posted 02 April 2015 - 02:03 AM

Hi today when i switched on my computer my folders on the desktop disappeared some folders also disappeared like downloads , my music , my pictures. My desktop background turned black.I tried system restore and the users folders were restored but some of my desktop folders was not fully restored.

I uninstalled my antivirus "Bitdefender total security 2015" and installed a new one 360 total security and i restarted, when my pc is shutting down a error message popped out it wrote "windows cannot open cmd32.exe or something" After restarting my folders were gone again and i had to use system restore and the same files was restored.

 

Now my desktop is gone except for recycle bin with black screen and when i open C drive it says something like "Desktop location not found" 


Edited by hamluis, 02 April 2015 - 12:21 PM.
Moved from Win 7 to Am I Infected - Hamluis.


BC AdBot (Login to Remove)

 


m

#2 Sintharius

Sintharius

    Bleepin' Sniper


  • Members
  • 5,639 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:03:50 AM

Posted 02 April 2015 - 02:15 AM

Hello there,

If you suspect that your HDD is dying, there is a test to see if it's true.

Please download GSmartControl and save it to your Desktop.
  • Extract gsmartcontrol-0.8.7-win32.zip to a folder, double-click on gsmartcontrol.exe
  • A list of hard drives will appear, single-click each disk to see Drive Information and identify your drive
    note: most machines will only have one or two entries, but an easy way to identify your drive is by its size.
  • Double-click on the hard drive to see detailed Device Information
  • Click on the Attributes tab, do you see any red or pink entries like the ones below? Please list the names in your next reply if there are any.
    info_failing.png
  • Click on the Perform Tests tab
  • Select Extended Self-Test and click Execute
    note: this test can take several hours to run
  • Allow the test to complete, the results will be displayed at the bottom
Please post screenshots of three tabs: Perform Tests, Attributes and Self-test Logs in your next reply.

#3 pakkiu

pakkiu
  • Topic Starter

  • Members
  • 41 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Singapore
  • Local time:10:50 AM

Posted 02 April 2015 - 03:15 AM

i know what happened i got infected with a timebomb, sorry for the trouble



#4 Sintharius

Sintharius

    Bleepin' Sniper


  • Members
  • 5,639 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:03:50 AM

Posted 02 April 2015 - 03:24 AM

If you need malware cleaning, I suggest you drop by Malware Removal Logs to get checked out.

#5 speel

speel

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:50 PM

Posted 02 April 2015 - 09:56 AM

Also check windows event viewer you'll see bad drive blocks listed in there.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users