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Bug_code USB Driver


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#1 mystery578

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Posted 01 April 2015 - 07:03 PM

Hi guys,

 

I acknowledge that a similar post has been set up regarding this about a year ago by another user, but I also acknowledge that the causes for a similar bug_code for the computer having a blue screen crash may be different. 

 

The technical information was shown to be STOP: 0x000000FE.

 

Please let me know how I should handle the situation. Also, similar to the post a year ago, I have encountered situations recently where the computer said a USB driver was not recognized despite not having any USB items plugged to the computer.

 

Any help will be greatly appreciated!



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#2 TsVk!

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Posted 01 April 2015 - 10:04 PM

Try this hotfix

 

http://support.microsoft.com/en-us/kb/974410



#3 mystery578

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Posted 02 April 2015 - 12:20 AM

Great! Thank you! I'll see if there are any issues after the hotfix.



#4 mystery578

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Posted 02 April 2015 - 12:27 AM

Ok, it just popped out that this is not compatible with my laptop. My laptop is running on Windows 7...



#5 TsVk!

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Posted 02 April 2015 - 01:01 AM

That's funny as it is a Win 7 fix...

 

It's probably a driver issue. I don't have a Windows machine here at home (back now for 6 days) so perhaps someone else wants to work with you debugging your minidumps.

 

Sorry, I'm a bit stuck here without the right tools.



#6 hamluis

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Posted 02 April 2015 - 11:15 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis






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