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adw cleaner


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#1 superdraft

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Posted 01 April 2015 - 07:43 AM

When I run adw cleaner on win 8 the Cleaning box has a red x on it.

Does this mean I am infected? How do I get it to run.

Thanks


Edited by computerxpds, 01 April 2015 - 08:05 AM.
Moved from Windows 8 to AII


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#2 Aura

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Posted 01 April 2015 - 08:02 AM

Hi superdraft :)

The Clean button by default have a little bug with a little red "X" on it, it's the button icon, nothing to worry about. It can be clicked after a scan, despite if nothing is detected on the system. Do you think that you are infected? Would you like to get a small check-up? If so, let me know and we'll get this thread moved in the Am I Infected? section so we can continue.

Edit: How AdwCleaner looks for me on Windows 7, normal icon.

915Vn8K.png

Edited by Aura., 01 April 2015 - 08:03 AM.

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#3 superdraft

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Posted 01 April 2015 - 08:10 AM

Yes thanks.

I'm sure I am infected. "MyStartSearch" has taken over from "Google" search. and Curser wont move off Task bar when I instal program or use Uninstall. I have to use TAB key and enter If I want to perform actions on main screen.



#4 Aura

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Posted 01 April 2015 - 08:13 AM

That's good, we'll take a more in-depth look then.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      ZrlQbFb.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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#5 superdraft

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Posted 02 April 2015 - 02:59 AM

Thanks for your help.

I had tried to get to safe mode with the changes to boot settings in command prompt but while it said it was successful, it didn't work. Finally open in safe mode via Advances Settings.

Ran ADW Cleaner and Malware Bytes. Now all OK. In full boot mode neither of these worked.



#6 quietman7

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Posted 02 April 2015 - 04:46 AM

Ran ADW Cleaner and Malware Bytes. Now all OK. In full boot mode neither of these worked.

They both should have been able to run in normal mode.
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#7 Aura

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Posted 02 April 2015 - 05:23 AM

Are you able to provide me the MiniToolBox log like asked?

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#8 superdraft

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Posted 02 April 2015 - 07:11 AM

Didn't get that far but will do tomorrow.

Thanks



#9 superdraft

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Posted 02 April 2015 - 07:14 AM

To Bleepin' Janitor.

I have used these programs many times but the would not complete in this case.

Same when I tried to run Registry Mechanic but it was fine in safe mode.



#10 Aura

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Posted 02 April 2015 - 07:16 AM

I suggest you to avoid using Registry Cleaners in the future since they can cause issues under Windows and totally break the system.

Credits to the canned before go to a Moderator of BleepingComputer, I'm merely reposting it for this thread.

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:

Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.

Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.

Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.

Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.

The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.


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#11 quietman7

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Posted 02 April 2015 - 07:17 AM

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons.

Why you should not use Registry Cleaners and Optimization Tools


Be sure to read Microsoft's support policy for the use of registry cleaning utilities in that topic...Microsoft does not support the use of registry cleaners.

If you have downloaded and scanned with a registry cleaner, any detection results should be viewed with suspicion.

If you have been using such a program routinely...there is no telling what damage it has already done to your registry and other areas it purports to clean. My personal recommendation would be to remove the program.
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