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My laptop is making a honking noise


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#16 TsVk!

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Posted 02 April 2015 - 01:20 AM

System restore is a great first point of call for solving issues. (I should have asked if you had done that, my bad) I'll stop worrying about other stuff until that's a A ok.

 

Please do that first.



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#17 SpiderGypsy

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Posted 02 April 2015 - 02:58 AM

Well, that was a waste of time... I took it back to Sept 2014 and then went to youtube.com. No sooner than I clicked on something "BUUUZZZZZZZ".... I'm at a complete loss :smash:  at this point, it's either throw the dang laptop out the door, or just buy a new one.. Cuz, I just can't figure out what the heck can cause this  :nono:  

Well, TsVk! Its now almost 1 am and I'm so freaking tired that I gotta go to bed. If you can think of something else, I'll try it.... Oh Yeah, one thing I noticed when I was watching a youtube.com, when the "buzzz" sounded, the picture kind of froze and fuzzed out... Any idea Y ? 

You have really gone above and beyond the call of duty trying to help me  :bowdown:  and I appreciate all of it.. Thanks sooooo very much... :love4u:

It's bed time for me tho... Thanks again... I'll check my email 1st thing tomorrow.

Take care my friend..

SpiderGypsy



#18 SpiderGypsy

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Posted 02 April 2015 - 05:00 PM

Dear TsVk!

Just thought I would let you know that I went to Microsoft and have tried all their virus scans and malware scans too. I'm still getting a taskeng.exe screen, so that is my next thing to try to fix.  :busy:

Still have the "Buzzzing" noise and I still don't know what to do about that.. One bad thing that the restore did was my a (2) of all the files  :smash:  So, I had to spend sometime getting rid of all that.

Have you thought on anything else to try ? I want you to know that I really have appreciated all your help and suggestions.   :love4u:  Not many people would even bother :notme:   (in fact you are the only one who has even suggested anything ). So, if you are tired and or have no more suggestions, let me know so I will quit bothering you... Ok ? 

Oh and by the way, where in Australia are you if you don't mind me asking ? My husband (who doesn't know anything about computers) did a 30 day tour of the Outback Opal mines. It was a few years ago and he went with his mom (she wouldn't let me go, B**CH  :devil: ) Anyway, he was just curious. 

Take care my friend and thanks again

SpiderGypsy  :spider  I just love this little bug LOL



#19 jhayz

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Posted 03 April 2015 - 12:19 AM

Hi, can you post the Minitoolbox report again please? Additional scan needed also

 

Download Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.


Tekken
 


#20 SpiderGypsy

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Posted 03 April 2015 - 07:25 PM

Hi jhayz,

 

Can you tell me Y you need a copy of all of my laptop's inerd's ? I don't mind doing the work, but this stupid "BUZZING" is now in my Kindle too. And it even does the "BUZZING", when the sound is off on my Kindle. Any idea Y it got into my Kindle and is doing that with the sound OFF ? Also, I'm still being plagued with the "taskeng.exe" problem too. I've gone to Microsoft and followed their instructions to get rid of the files. This is what they told me to do and I tried, but the files that they told me to delete "WERE NOT THERE".

 

You should open up task scheduler:
 
a. Click Start button
b. Type: Task scheduler
c. Press enter and look for taskeng.exe
 
Please follow the instructions:
 
1. Go to the Start menu.
2. Type task scheduler and press enter.
3. Press continue on the UAC popup.
4. In the left pane of task scheduler, underneath Task Scheduler Local, right-click on Task Scheduler Library.
5. In the View submenu, make sure the Show Hidden Tasks option is checked.
6. Widen the Name column in the center pane. The hidden task that is likely at fault has a name that starts with User_Feed_Synchronization, followed by a dash and a bunch of digits inside a curly brace.
7. Select that task in the middle pane by clicking on its name.
8. To verify that this scheduled task is creating all those taskeng.exe processes, select the History tab in the middle pane near the middle of the screen. If you expand out the Level and Date and Time Columns, you should see a bunch of errors and date and times that are 5 minutes apart. If that's the case, then this task is the problem.
9. On the rightmost pane, select Disable. 
10. There may be more than one scheduled task like this, so you'd need to disable any or all that were causing problems.
 

I'm gonna have to get back to you with the printout of the "Speccy", cuz when I put it in the note book it came out almost 100 pages (or so) so I am trying to get the spaces out of it, so it is smaller.. I'll be back ASAP

 

Thanks jhayz I'll work as quickly as I can... But it says you are offline anyway..

 

SpiderGypsy



#21 TsVk!

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Posted 03 April 2015 - 07:46 PM

Hi SpiderGypsy,

 

I've been thinking about your problem. The taskeng.exe issue could very be malware... but as a trainee I am not allowed to help you if it is. But what we can do is eliminate other more innocuous possibilities.

 

The reason for the reports on your computers innards is that there is a problem with your computer. Without knowing very specific details about your machine it is very hard for us to help you. That said you do not need copy and paste the whole speccy report but copy the published link and post that. You should not copy all of Speccy because that does contain personal information. User names are not personal information, they are system settings. (just to let you know) The Minitoolbox report I got you to post earlier contains no personal information either. It would be in your interest to repost that. It could really help others in assisting you.

 

I'm finding it very strange that you are experiencing a buzzing sound from your kindle. To my knowledge Kindle's do not have speakers... ?????

 

All that said I am going to step back now and allow jhayz to assist you.

 

Good luck.

 

ps: I live in Bingil Bay in Queensland. Lovely little hippy town in the tropics. :)



#22 SpiderGypsy

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Posted 03 April 2015 - 08:56 PM

Oh my ... I just downloaded a bunch of stuff and I accidentally hit a button (don't even know which one) and I lost EVERYTHING  :smash:  This should be hitting on my head..

I will try again: Oh and I'm not sure what happened, but I need the name and address of the other TOOLBOX  thing again... I don't know where it went... Sorry.

Send me another copy and I will do it and get it back on here ASAP..

 

Thanks guys for all your help and I'm sooooo sorry for messing all this up... Like I said before, I'm sick and not functioning well... Please bear with me Ok ? Thanks again

Spider

 

Here is some of the stuff from the Speccy :  I took out my name and anything I thought shouldn't be seen. Hopefully, I did it the right way...

 

Summary
Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i3 2310M @ 2.10GHz 46 °C
Sandy Bridge 32nm Technology
RAM
4.00GB Single-Channel DDR3 @ 664MHz (9-9-9-24)
Motherboard
Dell Inc. 0YH79Y (CPU) 48 °C
Graphics
Generic PnP Monitor (1600x900@60Hz)
Intel HD Graphics Family (Dell)
Storage
465GB Western Digital WDC WD5000BPVT-75HXZT1 (SATA)
 
35 °C
Optical Drives
PLDS DVD+-RW DS-8A5SH
Audio
Realtek High Definition Audio
Operating System
Windows 7 Home Premium 64-bit SP1
Computer type: Portable
Installation Date: 12/28/2011 2:03:36 PM
Serial Number: 6RBBT-F8VPQ-QCPVQ-KHRB8-RMV82
Windows Security Center
User Account Control (UAC) Enabled
Notify level 2 - Default
Firewall Enabled
Windows Update
AutoUpdate Download Automatically and Install at Set 
 
Scheduled time
Schedule Frequency Every Day
Schedule Time 3:00 AM
Windows Defender
Windows Defender Disabled
Antivirus
Antivirus Enabled
Company Name Microsoft
Display Name Microsoft Security Essentials
Product Version 4.7.205.0
Virus Signature Database Up to date
.NET Frameworks installed
v4.5 Full
v4.5 Client
v3.5 SP1
v3.0 SP2
v2.0 SP2
Internet Explorer
Version 10.0.9200.17267
PowerShell
Version 2.0
Java
Java Runtime Environment
Path C:\Program Files (x86)\Java
 
\jre1.8.0_31\bin\java.exe
Version 8.0
Update 31
Build 13
Environment Variables
USERPROFILE C:\Users\MY NAME
systemRoot C:\Windows
ser Variables
TEMP C:\Users\MY NAME\AppData\Local\Temp
TMP C:\Users\MY NAME\AppData\Local\Temp
Machine Variables
asl.log Destination=file
BURN_AUTOPLAY C:\Program Files (x86)\Roxio\OEM\Roxio Burn\
ComSpec C:\Windows\system32\cmd.exe
EMC_AUTOPLAY C:\Program Files (x86)\Common Files\Roxio Shared\OEM\
FP_NO_HOST_CHECK NO
NUMBER_OF_PROCESSORS 4
OS Windows_NT
Path C:\ProgramData\Oracle\Java\javapath
C:\Program Files\Common Files\Microsoft Shared\Windows Live
C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live
C:\Windows\system32
C:\Windows
C:\Windows\System32\Wbem
C:\Windows\System32\WindowsPowerShell\v1.0\
C:\Program Files\Intel\WiFi\bin\
C:\Program Files\Common Files\Intel\WirelessCommon\
C:\Program Files (x86)\Windows Live\Shared
C:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\
C:\Program Files (x86)\Common Files\Roxio Shared\OEM\DLLShared\
C:\Program Files (x86)\Common Files\Roxio Shared\OEM\DLLShared\
C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\DLLShared\
C:\Program Files (x86)\Roxio\OEM\AudioCore\
C:\Users\JoAnn Burhoop\AppData\Local\Smartbar\Application\
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE AMD64
PROCESSOR_IDENTIFIER Intel64 Family 6 Model 42 Stepping 7, 
 
GenuineIntel
PROCESSOR_LEVEL 6
PROCESSOR_REVISION 2a07
PSModulePath C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
RCAUTOPLAY C:\Program Files (x86)\Roxio\OEM\Roxio Central 5\
TEMP C:\Windows\TEMP
TMP C:\Windows\TEMP
USERNAME SYSTEM
windir C:\Windows
Battery
AC Line Online
Battery Charge % 100 %
Battery State Unknown status
Remaining Battery Time Unknown
Power Profile
Active power scheme My Custom Plan 1
Hibernation Enabled
Turn Off Monitor after: (On AC Power) 30 min
Turn Off Monitor after: (On Battery Power) 15 min
Turn Off Hard Disk after: (On AC Power) 20 min
Turn Off Hard Disk after: (On Battery Power) 10 min
Suspend after: (On AC Power) 60 min
Suspend after: (On Battery Power) 20 min
Screen saver Enabled ptime
Current Session
Current Time 4/3/2015 5:00:07 PM
Current Uptime 1,896 sec (0 d, 00 h, 31 m, 36 s)
Last Boot Time 4/3/2015 4:28:31 PM
Services
Running Adobe Acrobat Update Service
Running Apple Mobile Device Service
Running Application Experience
Running Application Information
Running Application Virtualization Client
Running Application Virtualization Service Agent
Running Background Intelligent Transfer Service
Running Base Filtering Engine
Running Bluetooth Device Monitor
Running Bluetooth OBEX Service
Running Bluetooth Support Service
Running Client Virtualization Handler
Running CNG Key Isolation
Running COM+ Event System
Running Computer Browser
Running Cryptographic Services
Running DCOM Server Process Launcher
Running Dell Data Vault
Running Dell Data Vault Wizard
Running Desktop Window Manager Session Manager
Running DHCP Client
Running Diagnostic Policy Service
Running Diagnostic Service Host
Running Diagnostic System Host
Running Distributed Link Tracking Client
Running dlea_device
Running dleaCATSCustConnectService
Running DNS Client
Running Extensible Authentication Protocol
Running Function Discovery Provider Host
Running Function Discovery Resource Publication
Running Group Policy Client
Running HomeGroup Listener
Running HomeGroup Provider
Running Human Interface Device Access
Running IKE and AuthIP IPsec Keying Modules
Running Intel Management and Security Application Local Management Service
Running Intel Management and Security Application User Notification Service
Running Intel PROSet/Wireless Event Log
Running Intel PROSet/Wireless Registry Service
Running Interactive Services Detection
Running IPsec Policy Agent
Running Microsoft Antimalware Service
Running Microsoft Network Inspection
Running Multimedia Class Scheduler
Running Network Connections
Running Network List Service
Running Network Location Awareness
Running Network Store Interface Service
Running Peer Name Resolution Protocol
Running Peer Networking Grouping
Running Peer Networking Identity Manager
Running Plug and Play
Running Power
Running Print Spooler
Running Program Compatibility Assistant Service
Running Remote Procedure Call (RPC)
Running RPC Endpoint Mapper
Running Security Accounts Manager
Running Security Center
Running Server
Running Shell Hardware Detection
Running Skype Click to Call PNR Service
Running Skype Click to Call Updater
Running SSDP Discovery
Running Superfetch
Running System Event Notification Service
Running Task Scheduler
Running TCP/IP NetBIOS Helper
Running Themes
Running UPnP Device Host
Running User Profile Service
Running Windows Audio
Running Windows Audio Endpoint Builder
Running Windows Backup
Running Windows Event Log
Running Windows Firewall
Running Windows Font Cache Service
Running Windows Image Acquisition (WIA)
Running Windows Live ID Sign-in Assistant
Running Windows Management Instrumentation
Running Windows Media Player Network Sharing Service
Running Windows Search
Running Windows Update
Running WLAN AutoConfig
Running Workstation
Stopped ActiveX Installer (AxInstSV)
Stopped Adaptive Brightness
Stopped Adobe Active File Monitor V11
Stopped Andrea RT Filters Service
Stopped Application Identity
Stopped Application Layer Gateway Service
Stopped ASP.NET State Service
Stopped BitLocker Drive Encryption Service
Stopped Block Level Backup Engine Service
Stopped Bonjour Service
Stopped Certificate Propagation
Stopped COM+ System Application
Stopped Credential Manager
Stopped Dell SupportAssist Agent
Stopped Disk Defragmenter
Stopped Distributed Transaction Coordinator
Stopped Encrypting File System (EFS)
Stopped Fax
Stopped Google Update Service (gupdate)
Stopped Google Update Service (gupdatem)
Stopped Health Key and Certificate Management
Stopped Internet Connection Sharing (ICS)
Stopped IP Helper
Stopped iPod Service
Stopped KtmRm for Distributed Transaction Coordinator
Stopped Link-Layer Topology Discovery Mapper
Stopped Media Center Extender Service
Stopped Microsoft .NET Framework NGEN v2.0.50727_X64
Stopped Microsoft .NET Framework NGEN v2.0.50727_X86
Stopped Microsoft .NET Framework NGEN v4.0.30319_X64
Stopped Microsoft .NET Framework NGEN v4.0.30319_X86
Stopped Microsoft iSCSI Initiator Service
Stopped Microsoft Software Shadow Copy Provider
Stopped Net.Msmq Listener Adapter
Stopped Net.Pipe Listener Adapter
Stopped Net.Tcp Listener Adapter
Stopped Net.Tcp Port Sharing Service
Stopped Netlogon
Stopped Network Access Protection Agent
Stopped Office Source Engine
Stopped Office Software Protection Platform
Stopped Parental Controls
Stopped Performance Counter DLL Host
Stopped Performance Logs & Alerts
Stopped PGMTrusted
Stopped PnP-X IP Bus Enumerator
Stopped PNRP Machine Name Publication Service
Stopped Portable Device Enumerator Service
Stopped Problem Reports and Solutions Control Panel Support
Stopped Protected Storage
Stopped Quality Windows Audio Video Experience
Stopped Remote Access Auto Connection Manager
Stopped Remote Access Connection Manager
Stopped Remote Desktop Configuration
Stopped Remote Desktop Services
Stopped Remote Procedure Call (RPC) Locator
Stopped Remote Registry
Stopped Routing and Remote Access
Stopped Roxio Hard Drive Watcher 12
Stopped RoxMediaDB12OEM
Stopped Secondary Logon
Stopped Secure Socket Tunneling Protocol Service
Stopped Skype Updater
Stopped Smart Card
Stopped Smart Card Removal Policy
Stopped SNMP Trap
Stopped SoftThinks Agent Service
Stopped Software Protection
Stopped SPP Notification Service
Stopped stllssvr
Stopped Tablet PC Input Service
Stopped Telephony
Stopped Thread Ordering Server
Stopped TPM Base Services
Stopped Virtual Disk
Stopped Volume Shadow Copy
Stopped WebClient
Stopped Windows Activation Technologies Service
Stopped Windows Biometric Service
Stopped Windows CardSpace
Stopped Windows Color System
Stopped Windows Connect Now - Config Registrar
Stopped Windows Defender
Stopped Windows Driver Foundation - User-mode Driver Framework
Stopped Windows Error Reporting Service
Stopped Windows Event Collector
Stopped Windows Installer
Stopped Windows Live Mesh remote connections service
Stopped Windows Media Center Receiver Service
Stopped Windows Media Center Scheduler Service
Stopped Windows Modules Installer
Stopped Windows Presentation Foundation Font Cache 3.0.0.0
Stopped Windows Remote Management (WS-Management)
Stopped Windows Time
Stopped WinHTTP Web Proxy Auto-Discovery Service
Stopped Wired AutoConfig
Stopped Wireless PAN DHCP Server
Stopped WMI Performance Adapter
Stopped WWAN AutoConfig   TimeZone
TimeZone GMT -8:00 Hours
Language English (United States)
Location United States
Format English (United States)
Currency $
Date Format M/d/yyyy
Time Format h:mm:ss tt   Scheduler
4/3/2015 5:01 PM; GoogleUpdateTaskMachineUA1cf8d90bc7cbe8c
4/3/2015 8:31 PM; Validate Installation
4/3/2015 8:31 PM; Check Updates
4/3/2015 8:31 PM; GeniusBox
4/4/2015 2:00 AM; AdobeAAMUpdater-1.0-Sugar-JoAnn Burhoop
4/4/2015 2:28 PM; SystemToolsDailyTest
4/4/2015 3:01 PM; GoogleUpdateTaskMachineCore
4/6/2015 11:36 AM; RealPlayerRealUpgradeScheduledTaskS-1-5-21-761232530-1388775354-
 
1759972311-1001
4/9/2015 6:56 PM; Dell SupportAssistAgent AutoUpdate
4/16/2015 2:00 PM; PCDoctorBackgroundMonitorTask
CCleanerSkipUAC
PCDEventLauncherTask
RealPlayerRealUpgradeLogonTaskS-1-5-21-761232530-1388775354-1759972311-1001
RunAsStdUser Task     Hotfixes         Installed
4/3/2015  Definition Update for Microsoft Security Essentials - KB2310138 (Definition 
 
1.195.1704.0)
Install this update to revise the definition files that are used to detect viruses, spyware, and other 
 
potentially unwanted software.  Once you have installed this item, it cannot be removed.
4/2/2015  Definition Update for Microsoft Security Essentials - KB2310138 (Definition 
 
1.195.1520.0)


#23 SpiderGypsy

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Posted 03 April 2015 - 09:10 PM

Yeah !!! Guys, I found the MINITOOLBOX program.... So, I took my name off it and here it is :    (at least I did something right tonight)...

 

Thanks

Spider

 

MiniToolBox by Farbar  Version: 09-03-2015
Ran by ******* (administrator) on 03-04-2015 at 19:01:03
Running from "C:\Users\**********\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Dell System Inspiron N7110 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Intel® Centrino® Wireless-N 1030 = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : *******
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : BC-77-37-C7-8C-16
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : BC-77-37-C7-8C-16
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : BC-77-37-C7-8C-19
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 1030
   Physical Address. . . . . . . . . : BC-77-37-C7-8C-15
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::2c60:ed92:48f8:2ff7%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 10.0.0.7(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, April 03, 2015 5:53:37 PM
   Lease Expires . . . . . . . . . . : Friday, April 10, 2015 6:01:24 PM
   Default Gateway . . . . . . . . . : 10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 230455095
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-8D-6B-88-14-FE-B5-B6-70-C7
   DNS Servers . . . . . . . . . . . : 75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 14-FE-B5-B6-70-C7
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.hsd1.wa.comcast.net.:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 14:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 11:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  75.75.75.75
 
Name:    google.com
Addresses:  2607:f8b0:400a:807::200e
 173.194.33.137
 173.194.33.133
 173.194.33.128
 173.194.33.132
 173.194.33.129
 173.194.33.135
 173.194.33.134
 173.194.33.142
 173.194.33.136
 173.194.33.131
 173.194.33.130
 
 
Pinging google.com [216.58.192.46] with 32 bytes of data:
Reply from 216.58.192.46: bytes=32 time=35ms TTL=55
Reply from 216.58.192.46: bytes=32 time=33ms TTL=55
 
Ping statistics for 216.58.192.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 33ms, Maximum = 35ms, Average = 34ms
Server:  cdns01.comcast.net
Address:  75.75.75.75
 
Name:    yahoo.com
Addresses:  98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=19ms TTL=52
Reply from 206.190.36.45: bytes=32 time=23ms TTL=52
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 23ms, Average = 21ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 16...bc 77 37 c7 8c 16 ......Microsoft Virtual WiFi Miniport Adapter #2
 15...bc 77 37 c7 8c 16 ......Microsoft Virtual WiFi Miniport Adapter
 14...bc 77 37 c7 8c 19 ......Bluetooth Device (Personal Area Network)
 11...bc 77 37 c7 8c 15 ......Intel® Centrino® Wireless-N 1030
 10...14 fe b5 b6 70 c7 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 20...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1         10.0.0.7     25
         10.0.0.0    255.255.255.0         On-link          10.0.0.7    281
         10.0.0.7  255.255.255.255         On-link          10.0.0.7    281
       10.0.0.255  255.255.255.255         On-link          10.0.0.7    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link          10.0.0.7    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link          10.0.0.7    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    281 fe80::/64                On-link
 11    281 fe80::2c60:ed92:48f8:2ff7/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL 
 
[145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL 
 
[145280] (Microsoft Corp.)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL 
 
[171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL 
 
[171392] (Microsoft Corp.)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/01/2015 08:48:53 PM) (Source: Application) (User: )
Description: OpenService failed: The specified service does not exist as an installed service
 
Error: (04/01/2015 01:07:41 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/01/2015 01:07:41 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.
 
Context: Windows Application
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/01/2015 01:07:41 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.
 
Context: Windows Application, SystemIndex 
 
Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/01/2015 01:07:40 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.
 
Context: Windows 
 
Application, SystemIndex Catalog
 
 
Details:
Element not found.  (HRESULT : 0x80070490) (0x80070490)
 
Error: (04/01/2015 01:07:33 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.
 
Context: Windows 
 
Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/01/2015 01:07:33 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.
 
Context: 
 
Windows Application, SystemIndex Catalog
 
 
Details:
The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)
 
Error: (04/01/2015 01:07:33 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the 
 
indexer: The catalog is corrupt.
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/01/2015 01:07:33 PM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The 
 
service will attempt to automatically correct this problem by rebuilding the index.
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/01/2015 01:07:32 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.
 
 
Details:
0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 
 
0xc0041800))
 
 
System errors:
=============
Error: (04/03/2015 04:39:15 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error: 
%%5
 
Error: (04/03/2015 04:39:10 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
Error: (04/03/2015 04:29:44 PM) (Source: Service Control Manager) (User: )
Description: The Dell SupportAssist Agent service failed to start due to the following error: 
%%1053
 
Error: (04/03/2015 04:29:44 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Dell SupportAssist 
 
Agent service to connect.
 
Error: (04/02/2015 09:48:41 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error: 
%%5
 
Error: (04/02/2015 09:46:20 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
Error: (04/02/2015 09:36:21 PM) (Source: Service Control Manager) (User: )
Description: The Dell SupportAssist Agent service failed to start due to the following error: 
%%1053
 
Error: (04/02/2015 09:36:21 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Dell SupportAssist 
 
Agent service to connect.
 
Error: (04/02/2015 09:32:46 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start 
 
because of the following error: 
%%1068
 
Error: (04/02/2015 09:32:46 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start 
 
because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (04/01/2015 08:48:53 PM) (Source: Application)(User: )
Description: OpenService failed: The specified service does not exist as an installed service
 
Error: (04/01/2015 01:07:41 PM) (Source: Windows Search Service)(User: )
Description: 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/01/2015 01:07:41 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/01/2015 01:07:41 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (04/01/2015 01:07:40 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer
 
Error: (04/01/2015 01:07:33 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore
 
Error: (04/01/2015 01:07:33 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)
 
Error: (04/01/2015 01:07:33 PM) (Source: Windows Search Service)(User: )
Description: 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog 
 
is corrupt
 
Error: (04/01/2015 01:07:33 PM) (Source: Windows Search Service)(User: )
Description: 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
4700
 
Error: (04/01/2015 01:07:32 PM) (Source: Windows Search Service)(User: )
Description: 
Details:
0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 
 
0xc0041800))
 
 
 
=========================== Installed Programs ============================
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.8.0.870 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.8.0.870 - Adobe Systems Incorporated) Hidden
Adobe Photoshop Elements 11 (HKLM-x32\...\Adobe Photoshop Elements 11) (Version: 11.0 - Adobe 
 
Systems Incorporated)
Adobe Photoshop Elements 11 (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
Adobe Premiere Elements 11 (HKLM\...\PremElem110) (Version: 11.0 - Adobe Systems 
 
Incorporated)
Adobe Premiere Elements 11 (Version: 11.0 - Adobe Systems Incorporated) Hidden
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 
 
11.0.10 - Adobe Systems Incorporated)
Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative 
 
Technology Ltd)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
Amazon Kindle (HKLM-x32\...\Amazon Kindle) (Version:  - Amazon)
Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 3.8.1.754 - Amazon Services LLC)
Any DVD Cloner Platinum 1.2.8 (HKLM-x32\...\Any DVD Cloner Platinum_is1) (Version:  - 
 
dvdsmith.com)
Apple Application Support (32-bit) (HKLM-x32\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) 
 
(Version: 3.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DF7096B-715A-4233-8633-C7A16ED6D616}) 
 
(Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 
 
8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 
 
2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.03 - Piriform)
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-
 
739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Data Vault (Version: 4.1.9.0 - Dell Inc.) Hidden
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-
 
66C9BC2EFB49}) (Version: 9.4.60 - Dell)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) 
 
(Version: 9.4.60 - Dell)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell 
 
Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) 
 
(Version: 1.00.0000 - Dell Inc.)
Dell Marketplace Webslice IE8 (HKLM-x32\...\{CF67ED0C-F85D-4791-AED3-3FE882EDB45D}) 
 
(Version: 8.0 - Nextjump Inc)
Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.19 - 
 
ArcSoft)
Dell Stage (HKLM-x32\...\{FE182796-F6BA-486A-8590-89B7E8D1D60F}) (Version: 1.7.209.0 - 
 
Fingertapps)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.0.6584.81 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 
 
1.0.0.55844 - Dell)
Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.1207.101.225 
 
- ALPS ELECTRIC CO., LTD.)
Dell V310-V510 Series (HKLM\...\Dell V310-V510 Series) (Version:  - Dell, Inc.)
Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 2.00.35 - Creative Technology 
 
Ltd)
DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden
Elements 11 Organizer (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
GeniusBox 2.0 (HKLM-x32\...\GeniusBox) (Version: 2.0 - GeniusBox 2.0)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2351.3 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 
 
1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-
 
C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) 
 
(Version: 8.15.10.2342 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{5A80B0BA-79AF-4B11
 
-B851-CCB9F7977AC0}) (Version: 1.0.1.0489 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{290D4DB2-F1B4-4B8E-918D-
 
D71EF29A001B}) (Version: 14.00.1000 - Intel Corporation)
Intel® Wireless Display (HKLM-x32\...\{F84906ED-BB54-4889-B131-FED9C9056FC8}) (Version: 
 
2.0.27.0 - Intel Corporation)
Internet Explorer (x32 Version: 8 - Microsoft Corporation) Hidden
iTunes (HKLM\...\{D227565A-0033-40AD-89BA-653A205CDC11}) (Version: 12.1.1.4 - Apple Inc.)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - 
 
Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Mahjong Garden Deluxe (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-113269180}) 
 
(Version:  - Oberon Media)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) 
 
(Version: 2.0.4.1028 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) 
 
(Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 
 
14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - 
 
Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-
 
0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft PowerPoint Viewer (HKLM-x32\...\{95140000-00AF-0409-0000-0000000FF1CE}) 
 
(Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Security Client (Version: 4.7.0205.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.7.205.0 - Microsoft 
 
Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 
 
5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-
 
AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-
 
51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-
 
8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710
 
-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-
 
37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 (HKLM-x32\...\{E503B4BF-F7BB-
 
3D5F-8BC8-F694B1CFF942}) (Version: 9.0.21022.218 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-
 
39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-
 
3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-
 
35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-
 
8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-
 
321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) 
 
(Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) 
 
(Version: 4.20.9876.0 - Microsoft Corporation)
Phlinx To Go (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110537697}) (Version:  - 
 
Oberon Media)
PhotoShowExpress (x32 Version: 2.0.063 - Sonic Solutions) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 
 
1.3.0 - Microsoft Corporation)
Pogo Games (remove only) (HKLM-x32\...\PogoDGC) (Version:  - )
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.0.15 - Dell Inc.)
RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-
 
958108FE7DBC}) (Version: 6.0.1.6267 - Realtek Semiconductor Corp.)
Roxio Activation Module (x32 Version: 1.0 - Roxio) Hidden
Roxio BackOnTrack (x32 Version: 1.3.3 - Roxio) Hidden
Roxio Burn (x32 Version: 1.8 - Roxio) Hidden
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 
 
12.1.77.0 - Roxio)
Roxio Creator Starter (x32 Version: 1.0.439 - Roxio) Hidden
Roxio Creator Starter (x32 Version: 5.0.0 - Roxio) Hidden
Roxio Express Labeler 3 (x32 Version: 3.2.2 - Roxio) Hidden
Roxio File Backup (Version: 1.3.2 - Roxio) Hidden
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 
 
10.0.0 - McAfee)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 
 
7.3.16540.9015 - Microsoft Corporation)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - 
 
Skype Technologies S.A.)
Sonic CinePlayer Decoder Pack (x32 Version: 4.3.0 - Sonic Solutions) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Sweet Tooth To Go (HKLM-x32\...\{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110546603}) 
 
(Version:  - Oberon Media)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
TrustedID (HKLM-x32\...\{C16A92EF-017B-4839-9C75-FBADB5A1FA27}) (Version: 5.0 - TrustedID)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) 
 
(Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-
 
F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC and Options (HKLM\...\VLC_and_Options) (Version: 1.0 - VLC)
VSO Blu-ray Converter Ultimate 2 (HKLM-x32\...\{{B7CB6F7B-897F-438F-91EB-13D4E1D33FA7}
 
_is1) (Version: 2.1.1.34 - VSO-Software SARL)
VUDU To Go (HKLM-x32\...\com.vudu.air.Downloader) (Version: 2.0.7 - Vudu)
VUDU To Go (x32 Version: 2.0.7 - Vudu) Hidden
WhoCrashed 4.02 (HKLM\...\WhoCrashed_is1) (Version:  - Resplendence Software Projects Sp.)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) 
 
Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft 
 
Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-
 
44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) 
 
Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
World's Greatest Places Mahjong (HKLM-x32\...\510005345) (Version:  - Oberon Media)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 55%
Total physical RAM: 3990.17 MB
Available physical RAM: 1769.01 MB
Total Pagefile: 7978.52 MB
Available Pagefile: 5189.66 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.69 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:451.01 GB) (Free:309.72 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\*******
 
Administrator            Guest                    **********            
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
02-04-2015 02:56:15 Configured Power2Go
02-04-2015 04:43:42 Windows Modules Installer
02-04-2015 22:42:52 Removed AVG 2015
02-04-2015 22:45:49 Removed AVG 2015
02-04-2015 23:02:02 Windows Update
02-04-2015 23:44:23 Removed AVG PC TuneUp 2015
02-04-2015 23:45:21 Removed AVG PC TuneUp 2015 (en-US)
 
**** End of log ****


#24 SpiderGypsy

SpiderGypsy
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Posted 03 April 2015 - 11:57 PM

I don't know what just happened, but this is the 2nd time it has done it... I had written a bunch of stuff here and then I went above to get the name of jhayz ( I think that was his name ) and everything I had typed disappeared AGAIN.. Oh my G*** , what the heck am I doing wrong here ? Cuz, now I can't even find what the other guy had told me to do...

 

TsVk! You helped me sooooo much.... Thanks again .. you have tried so hard and I feel so foolish for not knowing what to do.... Or at least understanding the parts you wanted me to copy and paste... sorry again... And one of the things that really has my head spinning is that the sound that is coming from my Kindle is even happening when the sound is turned OFF... Like I said, that's got my head really spinning... :scratchhead:  Cuz, my Kindle does have speakers.. ha ha ha

 

I'm sorry that what I was asked to do and then copy was soooooo long.. :smash:  I'm beginning to think that the best thing to do would be to just re-format the hard drive.... I've been so sick for so long and one of the side effects of the medication is called "Brain Fog"... And I got a really BAD case of it .. Which makes it really hard to understand things at times... :wink:  Just trying to figure out what keeps happening to what I type here, had got me stressed out big time.... So, please who ever is willing to help me, please be patient.... I'm trying, really I am...

 

I'm gonna stop for the night, so I will try to be on a little earlier tomorrow and have my brains (hopefully) working a bit better... :thumbup2: Ok ?

 

Thank you sooooo much for all that you are trying to do for me... And please try again...

 

Sure hope you have a great day or night where ever you are... Take care

SpiderGypsy  :spider



#25 jhayz

jhayz

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Posted 04 April 2015 - 01:23 AM

Hi SpiderGypsy, it would be great if your computer would be diagnosed in the Am I Infected section of BC. I must agree that some of your system/application errors might have come from a current or previous infection initially also.  The only thoughts on hardware/software part of causing the problem are drivers that are updated by Windows, outdated that needs to be updated through dell for the BIOS, chipset, Video and Audio or a software installed conflicting with your media applications, the laptop power option scheme is not on recommended or high including the hard drive containing bad sectors.


Tekken
 





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