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Dell PC boots up then shuts down.


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4 replies to this topic

#1 efraser

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Posted 30 March 2015 - 09:26 PM

When I start it again it is ok. I'm not at home so I might not be able to give you all the info you need, I have windows 7



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#2 Cnon

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Posted 31 March 2015 - 03:23 AM

Could be the power supply.



#3 efraser

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Posted 31 March 2015 - 11:32 AM

Where is that in the computer how do you test it/



#4 dc3

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Posted 31 March 2015 - 11:43 AM

Let's start with some information so that we will know what we are dealing with.

 

What is the model of this Dell?

 

When you return home, please do the following.

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark only the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 efraser

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Posted 31 March 2015 - 12:33 PM

Thanks will do






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