Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with CryptoWall 3.0 (using RSA-2048)


  • This topic is locked This topic is locked
1 reply to this topic

#1 jhl8989

jhl8989

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:04:50 PM

Posted 30 March 2015 - 04:29 PM

I downloaded different things. I think a program i dowloaded to attach subtitles is what infected the computer, it had a bunch of other things that unpacked with it. I ran Malwarebytes and it keeps removing things but i'm still infected. I have a data stick that is infected too. I have a screenshot of the ransom note. I assume all is lost on the computer and the data stick. I don't have any of the software to restore the system with and i don't have any System Restore dates saved on my computer. I can't get the computer to start in SafeMode, it just freezes while it is loading.

 

Can i save the files? Can i save the computer? Can i use it now to make new files or will anything on the computer instantly be infected? If i plug an external hard drive into my computer will it get infected too?

 

Thanks!


Edited by jhl8989, 30 March 2015 - 05:07 PM.


BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:04:50 PM

Posted 30 March 2015 - 07:25 PM

:welcome: to Bleeping Computer.

A repository of all current knowledge regarding CryptoWall, CryptoWall 2.0 & CryptoWall 3.0 is provided by Grinler (aka Lawrence Abrams), in this topic: CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ

Reading that Guide will help you understand what CryptoWall (including versions 2.0 & 3.0) does and provide information for how to deal with it. Cryptowall typically deletes all Shadow Volume Copies with vssadmin.exe so that you cannot restore your files via System Restore or using a program like Shadow Explorer...but it never hurts to try. At this time there is no fix tool and Decryption of any CryptoWall Files...is impossible since there is no way to retrieve the private key that can be used to decrypt your files without paying the ransom.

There are also lengthy ongoing discussion in these topics:Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in one of those topic discussion.

Thanks
The BC Staff
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users