Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Yesterday I was victim for a steam scam, what do I do now?


  • This topic is locked This topic is locked
3 replies to this topic

#1 bankofamerica

bankofamerica

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:07:42 AM

Posted 30 March 2015 - 09:21 AM

Yesterday was a bleepty day for me, since I was scammed for more than 2k eur. I fell for a scam after a guy asked me to download cursevoice from a link that he sent through skype. I was talking with him and his friend, and they both had a british accent, so I really didn't think that they were going to scam me. This is the scam I'm talking about:http://forums.steamrep.com/threads/report-76561198150218321-other-other-game-items.95609/

After A couple of minutes I saw that my steamwallet had gone from 200 eur to 20 eur, and I knew something was up. I immediately closed skype and steam, changed password for my steam acc and my email, did a full system deep scan with avast antivirus. deleted Steam, redownloaded, logged in, and then he started once again selling the rest of my items, including dragon lore, howl and 4 asiimovs. He then bought his own p90 leather 7 times for between 60-180 eur. He has taken more than 2k from my inventory and bought his own p90's on the steam market. What am I supposed to do? I wrote steam support and told them everything, but I am wondering what kind of reply I can expect from them. I read online that sometimes they do refund items from hijacked accounts, but only ONCE. Is this something that I can expect to happen? I really hope so.

My other question is, how can I open my steam account without having to worry about him logging in again? I tried finding info online, but I really dont know what I am supposed to do, since AVAST was not able to remove the trojan that he was using.

 

ATTENTION: For all of you who don't know what I am talking about regarding dragon lore, howl, asiimovs, p90 etc. this is all skins for weapons that can be bought for counter strike. These skins are very valuable and can be sold for up top 600 euros per piece. This scammer first sold all of my items for more than 2000 euros, then bought his own items that are normally very cheap and sells for 10-20 cents per piece for about 150 euros a piece. He did this 7-9 times so that he got all of my steam wallet funds over on his own account. 

I don't want to turn on my pc any longer, since he somehow still can access my steam whenever I log in. I spent 3-4 hours yesterday to do all kinds of different virus scans with a licensed version of AVAST, so if anyone knows what I can do in order to remove it completely it will be greatly appreciated. Also, if anyone knows exactly what steam usually does with cases like this I would like to know, since I really cannot comprehend the idea of them telling me that they can't do anything. 



BC AdBot (Login to Remove)

 


m

#2 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 35,532 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:09:42 PM

Posted 01 April 2015 - 06:39 PM

Greetings bankofamerica and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

If you would allow me to call you by your first name I would prefer to do that. :thumbup2:

===================================================

Ground Rules:
  • First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
  • Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me.
  • When you post your reply, use the Replytopic.jpg button instead.
  • In the upper right hand corner of the topic you will see the Followtopic.jpg button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
  • Now let's get started :thumbup2:
===================================================

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.

Thank you for your patience thus far. You need to change your Steam email and password information from a different computer. It is possible a Backdoor Trojan was installed on your computer which would allow someone to have continued access to your computer nformation. I don't know that is the case but it is possible.

Remain disconnected from the internet and follow the below instructions.

===================================================

Farbar Recovery Scan Tool (FRST)

--------------------
  • Download Farbar Recover Scan Tool for either 32 bit or 64 bit systems from a clean computer and save it to your USB device <<< Important
  • If you are unsure if you have 32 bit or 64 bit simply download and try one. If that doesn't run properly the other one should
  • Remove the USB device and insert it into the infected computer
  • Click Start, Computer, then double click your USB device
  • Locate and double click the FRST icon
  • Click Yes to the disclaimer
  • Make sure the Addition.txt box is checked
  • Click Scan and allow the program to run
  • Click OK on the Scan complete screen, then OK on the Addition.txt pop up screen
  • 2 Notepad documents should now be open on your desktop.
  • Save both documents onto the USB device
  • Remove the USB device from your infected computer and insert it into your clean computer
  • Please copy and paste the contents of both in your reply
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
  • FRST results
  • Addition log

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#3 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 35,532 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:09:42 PM

Posted 05 April 2015 - 05:52 PM

Greetings,

===================================================

3 Day Bump

It has been more than 3 days since my last post.
  • Do you still need help with this?
  • If after 48hrs you have not replied to this thread then it will have to be closed.

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#4 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 35,532 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:09:42 PM

Posted 07 April 2015 - 09:12 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users